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Outrigger Guam Resort

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#1 of 20 Hotels in Tumon
Certificate of Excellence
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Outrigger Guam Resort
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1,298 Reviews from our TripAdvisor Community

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There are newer reviews for Outrigger Guam Resort
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Showing 189: English reviews
Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2016

We stayed at the hotel for 5 nights after hearing it was one of the best hotels in guam. They must have been talking about the beach and the pool because that is the only good thing about this hotel. Let's start with the hotel room: First on top of any picture or frame in the room the amout of... More 

Helpful?
1 Thank 1yankees
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to review on your recent experience with us here at the OUTRIGGER Guam Beach Resort. I regret to hear of the inconveniences experienced during your stay with us. I assure you that all details and feedback are discussed with our team here at the resort, and we try our best to utilize... More 

Las Vegas, Nevada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 June 2016

I stayed at numerous hotels along this strip, but I found Outrigger to be the most satisfying. To keep this simple, it's in a prime location, near the middle of the excitement of Tumon, so plenty of bars, restaurants, and shopping nearby. I had an oceanfront view with an amazing view of Tumon Bay. The rate was pretty standard compared... More 

Helpful?
1 Thank Steven S
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the excellent rating and sharing your recent experience at the Outrigger Guam Beach Resort. We are delighted hear you enjoy our convenient location, comfortable room and a view of Tumon Bay from your room! Also happy to know that you like Palm Cafe breakfast buffet. Palm Cafe truly offers a great and wide spread of... More 

Sun Valley, Idaho
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 May 2016

We have been regular visitors to Guam since 1998! It is a wonderful place, great people and what Hawaii was like before high rises and masses of people took over. We have been staying at the Outrigger Guam regularly since 2009 on each visit, some 2-3 weeks in length. That should tell you how much we enjoy our Outrigger visits.... More 

Helpful?
2 Thank jim b
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for continuously making us your hotel of choice on your return trips to the island. I am pleased to hear that you enjoyed your time with our Outrigger Guam Beach Resort familia. Thank you so much for special mention on some of our hosts including our general manager. Make a point to share your kind remarks... More 

Guam, Mariana Islands
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 May 2016

My family have stayed on every hotel there is on Guam, except for the Outrigger. So, we ventured to experience this place. Our experience with this hotel service is just beyond greatness! The Outrigger staff were just so professional, and if you are seeking for this kind of awesome experience, Outrigger is the place! My family's great experience started with... More 

Helpful?
1 Thank boyboyk
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for the great review on the Outrigger Guam Beach Resort. We are delighted to hear that you and your family enjoyed our hosts and their service, a room and its amenities, Voyagers 47 lounge, room service and convenient location. Thank you for your special mention of Ann, Rose and Vener. They are a wonderful asset to... More 

Manila, Philippines
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 May 2016

Stayed in Outrigger resort in May for a 4 day business/leisure trip. Rooms were spacious and relaxing, just about right for a beach destination. Beds are comfy and bathroom was clean with complete toiletries. Stayed in a double room and it is perfect for a family of 4 with lots of closet and floor space to move around. However, since... More 

Helpful?
1 Thank lmptorres
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for taking the time to review your stay with us We are glad that a spacious room as well as our convenient location were positive aspects to your visit. Considering Tumon Bay is the entirely public beach so beach umbrellas and lounging chairs are available through the beach concession, which also provide water activities equipment, with... More 

Tokyo, Japan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 May 2016

Stayed in May with my family - our second visit to this charming island. Shuttle service from the airport was seamless. Check in was effortless and we were soon taking in the ambience of the view from our 18F room. The room size was spacious for the 3 of us. If you can get a room on left side (South... More 

Helpful?
1 Thank Rona S
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai, Thank you for reviewing us in details on Tripadvisor. We sincerely appreciate your patronage, thank you for staying with us. It is wonderful to hear that you and your family had sound like enjoyable stay with us. Thank you for your special mention of our hosts (staff). They are a wonderful asset to us and always shares their... More 

Metro Manila, Philippines
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 May 2016 via mobile

Can't go wrong with this centrally located hotel. Very convenient to everything. Connected to the Plaza Mall and right below is the ABC mart. Rooms are nice and large with two queen beds that are very comfortable. Air conditioning is a little weak and had to tell maintenance to come fix but still weak. They provide a small bottle of... More 

Helpful?
2 Thank hgojr101
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on the Outrigger Guam Beach Resort. Very glad to hear that and you were able to take advantage of our convenient location in the heart of Tumon. Our shortcomings are well noted and our team considers every comment to help us continue improve our guest experience. Thank you... More 

1 review
Reviewed 14 May 2016 via mobile

I'm staying Outrigger right now. The location is perfect for those who does not use rental car. You can go many shops and restaurants in minutes. However for the service, it is poor. First of all, there was no porter to pick up my luggage when I arrived the hotel. Only place without porter would be a low priced motels.... More 

Helpful?
Thank 창균 정
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for staying at the Outrigger Guam Beach Resort and your feedback on your recent experience with us. I truly apologize that we did not live up to your expectations fully.  I have discussed your feedback with our team and we are taking the necessary steps to ensure that our staff are more accommodating. We hope you... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 May 2016

This is my second time staying at the Outrigger. Absolutely enjoyed my stay. If you are looking for a resort in a fantastic location, comparable cost with great service, this is the place to stay. The Outrigger has many great positives, with only a few unfavorable aspects. The positives: The rooms are clean and spacious with a contemporary look. The... More 

Helpful?
Thank Ja Mes B
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! Thank you for sharing experiences of your second time stay at the Outrigger Guam Beach Resort. I appreciate your comments and feedback regarding our facilities and services you have received. We value your comments, both the positive and the unfavorable, it gives us an opportunity to review where we are doing well and where we need to improve.... More 

Virginia
Level Contributor
315 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 8 May 2016 via mobile

My last visit to Guam was terrific with a stay at the Outrigger on the top floor. Although I was in Guam on business it felt like vacation because on the location. I was able to drive around the small island, visit the Comoran Village, went to a cook out with a local. Didn't do as much bay swimming as... More 

Helpful?
Thank James C
Ken N, Manager at Outrigger Guam Resort, responded to this review

Hafa Adai! We appreciate you taking the time to post a review on the Outrigger Guam Beach Resort on Tripadvisor. Very glad to hear that you enjoyed our pools and happy to know that all your needs are met during your stay. Thank you for staying with us. We hope welcome you back to the resort if your travels brings... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Outrigger Guam Resort

Address: 1255 Pale San Vitores Rd, Tumon, Guam 96913-4208, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: RM996 - RM2,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Outrigger Guam Resort 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Outrigger Guam Hotel Tumon
Outrigger Tumon
Tumon Outrigger
Outrigger Guam Resort Tumon
Hotel Style:
#1 Top resorts Hotel in Tumon
#1 Luxury Hotel in Tumon
#1 On the Beach Hotel in Tumon
#4 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Guam Resort staff and other travellers.
30 questions
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臺北
Peoria, Arizona
Manila, Philippines
3 months ago

See all questions (30)

Questions? Get answers from Outrigger Guam Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors, away from the elevators, as drunk guests are pretty loud at night going to their rooms.”
 of 5 bubbles NinaKrohn, 24 Oct 2016 | Read review
“Go for higher floor”
 of 5 bubbles shopgirl08_junk, 13 Sep 2016 | Read review
“Don't stay here!! You will get sick!!!!!”
 of 5 bubbles 1yankees, 10 Jul 2016 | Read review
“Pay a little more for the Ocean Front View and Voyager Club; well worth it”
 of 5 bubbles 890jimb, 30 May 2016 | Read review
“You must stay in the Voyagers Club Studio Ocean View and Have the VIP lounge”
 of 5 bubbles boyboyk, 29 May 2016 | Read review
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