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Hyatt Regency Guam

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#4 of 20 Hotels in Tumon
Certificate of Excellence
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Hyatt Regency Guam
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935 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Tumon, Guam
Reviewed 3 days ago NEW

Stay away from this hotel. Once they have you signed up, they forget about you and just try and keep extracting more money from you. Most rooms are broken and run down, the sliding glass doors don't lock. Look for a Motel 6, you would get better service.

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Helpful?
Thank johnbernardy
Barrigada, Guam
Reviewed 1 week ago

Overall appearance of the reception and lobby area is nice. The rooms are so outdated with little offerings. Regularly stay at comparable hotels and Hyatt does not come through here. The beds were like boards. I booked two rooms and one smelled of mildew and the other never got cold enough. Food offerings are great though. I don't think I...

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1Thank kevinkD5316FA
Houston, Texas
Reviewed 1 week ago

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Thank kqhouston
Washington DC, District of Columbia
Reviewed 2 weeks ago

Hyatt Regency was an excellent hotel, from the check in to the pool...very professional staff...I would highly recommend staying at the Hyatt in Tumon Guam. Parking also is a big plus there...lots of spaces

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Thank 795russellb
United States
Reviewed 4 weeks ago

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Thank Zurvohn A M
Benicia, United States
Reviewed 4 weeks ago

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Thank William T
Seoul, South Korea
Reviewed 4 weeks ago

Reception, Club Lounge, Swimming pooll Staff들이 친절하고 무엇이든지 도와주려는 성향. 한국인 직원들은 영어에 익숙지 않은 한국 투숙객들에게 반드시 필요하다는 생각이며 정중한 태도와 공손한 모습은 인상적이었음. 체크인시 조우한 매니저와 체크아웃시 룸담당 매니저의 친구같은 편안함도 하얏트 괌을 다시 찾게하는 플러스 요인. 다만 일부 직원들은 재교육이 필요하다는 생각.(Some employees need kindness, especially for swimming pool women safety) 전세계 하얏트를 가보았지만 수영장 안전요원이 이토록...

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Thank Dongil K
Atlanta, Georgia
Reviewed 4 November 2016

The Hyatt Regency Guam is centrally located on a bustling street. There are a cornucopia of food choices within walking distance. The staff from check-in to check-out was tremendous. They were friendly and addressed guests by their surnames after two days. The pool and lazy river were kept at the perfect temperature. The beach on the premises are never over...

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Thank Ahsimak
Pelham, Alabama
Reviewed 4 November 2016

Great location with a very professional and courteous staff. Room was quite spacious with all expected conveniences. Pools, bar and beach access were outstanding. I was able to participate in the Hyatt club on 12th floor which was outstanding with food, drink and service. I can't wait to go back!

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Thank G4691XWrobertg
Sioux Falls, South Dakota
Reviewed 3 November 2016

My friend got everything stolen at the pool and the hotel didn't catch it on camera. They couldn't keep the locals out of the pool and off the beach. My room was outdated. The shower had some mold, the lamps were stained, the air conditioning couldn't keep up and there were no more fans available, chairs were torn, and the...

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Thank 636brittniew

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 

Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: RM1,086 - RM2,611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Guam 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam Tumon
Hotel Style:
#2 Spa Hotel in Tumon
#3 Luxury Hotel in Tumon
#3 Family Hotel in Tumon
#4 On the Beach Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Guam staff and other travellers.
9 questions
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Questions? Get answers from Hyatt Regency Guam staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the room has amazing sea view.....maybe higher floor”
 of 5 bubbles LunaKathy, 31 Oct 2016 | Read review
“Choose the side with ocean view. I'll choose the floor where the club breakfast is offered :).”
 of 5 bubbles MTB521, 17 Sep 2016 | Read review
“All rooms have oceanview.”
 of 5 bubbles webinm, 3 Aug 2016 | Read review
“Rooms at the end of the corridor are especially nice.”
 of 5 bubbles Abu-Ashley, 26 Jul 2016 | Read review
“Best views (of Two Lovers Point) are at the end of the southern wing.”
 of 5 bubbles Global_Prospector, 26 Jun 2016 | Read review
5 of 5
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