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Hyatt Regency Guam

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Traveller (935)
Room & Suite (368)
Pool & Beach (196)
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Overview
  • Excellent30%
  • Very good45%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“al dente”(16 reviews)
“pool area”(21 reviews)
“tumon bay”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,355)
There are newer reviews for Hyatt Regency Guam
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Traveller rating
165
191
76
49
22
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165
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76
49
22
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All reviewsal dentepool areatumon baygreat poollittle thingsthe club loungejapanese restaurantwater slidesenjoyed my staybeach accessbeautiful beachocean viewpoolsdeliguamcagesstaycation
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11 - 15 of 503 reviews
Reviewed 15 April 2018

Room 214 poorly maintained. Some lights were not working. There was no TV signals throughout stay. The curtains in the room was not able to be fully closed nor opened. Though the staff were friendly and helpful. The location was great.More

Review collected in partnership with Hyatt Hotels
2  Thank 42solome
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 5 weeks ago

Dear 42solome, Thank you for your review. It was lovely to hear that our staff were helpful during your stay and that our location was ideal. We apologize that your room was not as expected. We have forwarded your comments to the housekeeping team who...More

Reviewed 12 April 2018 via mobile

I've stayed at multiple resort locations in Guam. The locals have told me this is the best resort in Guam and I now understand why. It has everything: gorgeous beach, relaxing pool, super friendly staff and accommodations. Also, it has very desirable proximity (walking distance)...More

1  Thank Brandon M
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 5 weeks ago

Dear Brandon M, Hafa Adai from Hyatt Regency Guam! We are so happy to hear that you had a wonderful stay with us and thank you for taking the time to share your experience. We are grateful for our beachfront location and take pride in...More

Reviewed 2 April 2018 via mobile

Before I write my recent stay. We love the Hyatt. We actually stayed here a few times before. But our most recent stay was poor mainly because of the room. The room is outdated, had mold, dirty, and does not love up to the Hyatt...More

2  Thank JOSEPH F
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 5 weeks ago

Dear JOSEPH F, Thank you for your review and for highlighting the helpful service you received from our Bell staff. We are sorry to hear that your stay on this occasion was not as expected. Your feedback has been passed onto our engineering and housekeeping...More

Reviewed 2 April 2018 via mobile

StayCation at the Hyatt. Great upgrade to the regency club on the 12th floor. Walking distance of the lounge. Same floor as your room. Real convenience not having to rush to the main lobby to eat breakfast and lounge.More

1  Thank Marilyn G
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 5 weeks ago

Dear Marilyn G, Thank you for sharing about your stay at the Hyatt Regency Guam. We’re glad you enjoyed the upgrade experience, along with the ease and convenience of the Regency Club’s location and amenities. We hope to have you visit us once again for...More

Reviewed 31 March 2018

Thank you to your amazing hospitality team: Shawn ( Bell Service ) Jin ( Front Desk Receptions ) Lorna ( room ) Kae and MayaLou ( Spa ). They did a great job making me feel welcomed and cared for. My only recommendation is that...More

Review collected in partnership with Hyatt Hotels
1  Thank joytravel43
Response from HyattRegencyGuam, General Manager at Hyatt Regency GuamResponded 5 weeks ago

Dear joytravel43, Hafa Adai and thank you for your review! We are very proud of our team here at Hyatt and are happy to hear that they were able to make your stay even more enjoyable. We appreciate your feedback and please know our team...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$240 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$240 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (935)
Room & Suite (368)
Pool & Beach (196)
Dining (127)
Amenities (127)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
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jbalexander3737
18 September 2017|
AnswerShow all 3 answers
Response from th0mial | Reviewed this property |
Yes. I went the night before to pay for my whole bill instead of paying for everything after. You do have to put a security deposit down for the room. This can be done over the phone with a credit card, or in person with... More
0
Votes
QuickWhitTravel
23 December 2016|
AnswerShow all 4 answers
Response from hoyas93 | Reviewed this property |
I guess not. The fitness center is not so spacious (duplex type) and crowded with eqiupments. The floor activity is set on the upper stage. I do not recall a foam roller there. Better to check with the hotel, though.
0
Votes
Webin M
18 May 2016|
AnswerShow all 3 answers
Response from CMDA | Reviewed this property |
SORRY I did not receive notice of this question. The breakfast buffet has both Western style and Eastern items. It was included with our tour and was adequate.
0
Votes
Room Tips
"Above 6th floor in the wing facing west."
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"higher the better"
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"higher is better"
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"stay away from the family wing if you don't have kids"
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