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03/09/2017 04/09/2017
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    Hilton Guam Resort & Spa

    202 Hilton Road, Tumon, Guam 96913-4097, Mariana Islands
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$206
    US$175
    US$206
    US$175
    US$206
    US$175
    Traveller (1543)
    Room & Suite (336)
    Pool & Beach (197)
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    Overview
    • Excellent26%
    • Very good44%
    • Average20%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Guam Resort & Spa
    Special Offer: Book early and save more
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    Outrigger Guam Beach Resort
    1,478 reviews
    #1 of 20 hotels in Tumon
     
    Fiesta Resort Guam
    793 reviews
    #3 of 20 hotels in Tumon
     
    Guam Reef & Olive Spa Resort
    833 reviews
    #2 of 20 hotels in Tumon
     
    Hyatt Regency Guam
    1,145 reviews
    #4 of 20 hotels in Tumon
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,142)
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    1 - 5 of 872 reviews

    Reviewed 6 days ago

    I have a late arrival and an early departure which leaves a little window for Hilton to spoil my stay, but unfortunately, they did anyway. The room is smelly, the lock is broken, there are no available outlets near the beds. 1. All the facilities...More

    Thank beefnoodleEV
    Response from HiltonGuam, Public Relations Manager at Hilton Guam Resort & SpaResponded 5 days ago

    Dear beefnoodleEV, We apologize for your recent experience. We will share your comments with our management team to ensure guest satisfaction. We hope you will allow us to welcome you back to the hotel. Thank you.

    Hotel's Favourite
    Reviewed 29 May 2017

    Stayed a month at Hilton Guam Resort & Spa. Happy hour fun was at the Tree Bar, hangin' with colleagues. Property is located at one end of Tumon Bay that has incredible snorkeling. Restaurant offers great variety of foods. Executive lounge has a great view...More

    1  Thank 808Sunshine
    Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 30 May 2017

    Dear 808Sunshine, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you have made on Trip Advisor. Our team is delighted that you had an enjoyable stay. For your next visit we recommend that you try our Aloha...More

    Reviewed 1 week ago

    The lobby was nice, staff was helpful and friendly, hotel room was not what I expected. THIS room was smelly due to continued leaks from toilet and shower that ran through the wall onto the carpet. Carpet was old, shower felt dirty. Had to get...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank christinebT2442GJ
    Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 1 week ago

    Dear ChristinebT2442GJ, Thank you for staying at the Hilton Guam Resort & Spa. Our sincere apologies regarding the incident you've encountered during your stay. We're happy that we were able to resolve the issue for you to make your stay a memorable-enjoyable experience. We wish...More

    Reviewed 1 week ago

    I have stayed here ten times or more but it is the worst so far. Even though it is a diamond member, UG was told that UG can not do without paying the difference of the same amount as the usual charge. And although the...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank yuisaki
    Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 1 week ago

    Dear Yuisaki, Our sincerest apologies regarding the elevator being out of order during your stay. Thank you for sharing your comments with us regarding your experience. We understand that it has been an inconvenience. Your comments will be shared with the departments concerned in order...More

    Reviewed 2 weeks ago

    Business trip, brief stay. Room was well worn. Shower leaked and flooded floor because of leaky door. Experienced same thing one year prior. Desk staff is very low energy. Hospitality severely lacking.More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Gary E
    Response from HiltonGuamMarketing, Public Relations Manager at Hilton Guam Resort & SpaResponded 1 week ago

    Dear Gary E, Thank you for sharing your experience with us regarding your stay at the Hilton Guam Resort & Spa. We will be sharing your comments with the departments concerned in order to better guest satisfaction. Our team wishes to welcome you back to...More

    Outrigger Guam Beach Resort
    1,478 reviews
    #1 of 20 hotels in Tumon
     
    Fiesta Resort Guam
    793 reviews
    #3 of 20 hotels in Tumon
     
    Guam Reef & Olive Spa Resort
    833 reviews
    #2 of 20 hotels in Tumon
     
    Hyatt Regency Guam
    1,145 reviews
    #4 of 20 hotels in Tumon
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$154 - US$339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Tumon
    • #7 Family Hotel in Tumon
    • #8 Luxury Hotel in Tumon
    • #9 On the Beach Hotel in Tumon
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 646
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Ctrip TA, Agoda, Expedia, Hotels.com, Hilton EMEA, Cancelon, Travelocity, Hotwire, HotelQuickly and TripOnline SA so you can book your Hilton Guam Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mariana Islands >
    • Guam >
    • Tumon
    • Also Known As
    • Hilton Guam Hotel Tumon ,
    • Hilton Hotel Guam ,
    • Hilton International Tumon ,
    • Hilton Tumon ,
    • Tumon Hilton ,
    • Hilton Guam Resort & Spa Tumon
    Add Photo Photos
    Traveller (1543)
    Room & Suite (336)
    Pool & Beach (197)
    Dining (62)
    Hotel & Grounds (976)
    Bathroom (68)
    Business Centre & Event Rooms (9)
    Family and Play Areas (6)
    Nearby
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    .88 km away
     
    Guam Airport Hotel
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    Verona Resort & Spa
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    Fiesta Resort Guam
    793 reviews
    1.31 km away
     
    Nearby Restaurants
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    California Pizza Kitchen Guam
    573 reviews
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    Nearby Attractions
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    .36 km away
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    1.32 km away
    Ask a question
    Questions & Answers
    MommyLBC
    13 August 2017|
    Answer
    Response from Dubhe S | Reviewed this property |
    There are so many kid friendly activities. Pls. google Guam Visitors Bureau, their website have schedules and recommendations. There are museums,Fish eye and underworld.Snorkeling and much more.
    0
    Votes
    Venus L
    13 June 2017|
    Answer
    Response from Poiboyz | Reviewed this property |
    Yes
    1
    Vote
    Anniechoihkg
    12 September 2016|
    AnswerShow all 11 answers
    Response from Emkay48910 | Reviewed this property |
    There's free wifi in the public areas. It did reach into my room. I also the option to buy room wifi.
    0
    Votes
    Room Tips
    "Executive Floor in the Tower will offer best views and service."
    Read review
    "Ocean, bay view is beautiful and better than garden view. Suits have biggest balconies."
    Read review
    "Get a water view"
    Read review
    "Rooms have great ocean view, kept very, very clean."
    Read review
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