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Hilton Guam Resort & Spa

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Hilton Guam Resort & Spa
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1,946 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Guam Resort & Spa
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Showing 781: English reviews
Reviewed 2 weeks ago

The staff was absolutely amazing! We stayed at the hotel for a work trip. Hotel was nice and clean. If any problems arose the staff was quick to fix (all hours of the night). Internet wasn't the smoothest but overall I love the stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Zarita W
Management response:

Dear Zarita W, Thank you for staying at the Hilton Guam Resort & Spa. Our team is delighted that you enjoyed your stay. We appreciate the comments that you have made on Trip Advisor. We wish to welcome you back to the hotel soon and stay for vacation. Hilton has a Tropical Beach House near the pool area where you...

Shanghai
Reviewed 2 weeks ago

As a gold member of the HHonors, I chose this hotel for my family vacation on January, 2017. Located at the corner of the Tumon Bay with gorgeous sea view, the hotel is a little bit remote, comparing to the other hotels and resorts, and there are few restaurants within 10-minute walk, but it is quiet as well. The hotel...

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Helpful?
Thank Tan Q
Management response:

Dear Tan Q, Thank you for staying at the Hilton Guam Resort & Spa. We are happy that you enjoyed your stay. Our team appreciates you commenting us on our service. Thank you for dining at our restaurants. Our Islander Terrace restaurant offers popular nightly dinner specials from Monday - Land and Sea to Wednesday's Street Food. It is a...

Dayton, Ohio
Reviewed 2 weeks ago

I needed a place to stay in Guam for 2 nights as I was on an around the world itinerary and heading back to the UK for Xmas-New Year. I love Hiltons and am a Hilton Honors Diamond level so this really was a no brainer for me. A really great hotel and resort with multiple swimming pools a spa,...

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Helpful?
Thank GRALISTAIR
Management response:

Dear Gralistair, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay with us. Thank you for utilizing all the different facilities the hotel has to offer to create an unforgettable experience. We recommend you try our Roy's Restaurant & Lounge for your next visit for a relaxing getaway. Our team...

Laguna Niguel, California
Reviewed 2 weeks ago via mobile

I am baffled by the negative reviews because the hotel and all staff were outstanding!! I stayed for a week in late January 2017 for business. ROOM SELECTION: I was upgraded to the Tasi Club as a Hilton Honors Gold member. All Tasi Club rooms have an ocean view and access to the buffet breakfast and evening cocktail hour with...

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Helpful?
Thank J K
Management response:

Dear J K, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate all the comments that you have made on Trip Advisor. Our team is delighted that you had a wonderful experience. Thank you for the recommendations for the Executive Lounge. Your comments will be forwarded to the departments concerned to avoid any problems. For your...

Guam
Reviewed 2 weeks ago

Thank you to everyone at the Hilton Hotel Guam. You all continue to leave positive impressions...there was only a couple things...no room service and the music downstairs was so loud it vibrated into our room on the 4th floor. If you want peace and tranquility stay in higher rooms or a different tower. The best part of our stay was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank joerV4872IH
Management response:

Dear JoerV4872IH, Thank you for staying at the Hilton Guam Resort & Spa. Our apologies regarding the noise experience you've encountered. Our team appreciates the comments that you have made on Trip Advisor. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team

Reviewed 3 weeks ago via mobile

Spent our day at Hilton- enjoyed life by the pool. Hilton ambience is great. You as adult can sit and sip and let the family enjoy life by the pool. I wish they had discounts for giving them a great review 😂😂😂 overall experience is👍

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Helpful?
Thank Marilyn G
Management response:

Dear Marilyn G, Thank you for visiting the Hilton Guam Resort & Spa for a family fun day. For your next pool day, we recommend to try the Tree Bar that is available by the pool to provide you and your family with a variety of food and beverages. We wish to welcome you back to the hotel soon. Thank...

Corvallis, Oregon
Reviewed 3 weeks ago via mobile

Great views, quiet location and, best of all, none of the traffic challenges of the business hotels in Pleasure Island. Friendly employees and low-key vibe makes this good for business and family. As a HH Diamond level traveler I stay in many hotels and I would come back to this property.

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Helpful?
Thank worldpalate
Management response:

Dear Worldpalate, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate the comments that you have made on Trip Advisor. Hilton Guam Resort & Spa provides an Executive Lounge for all our HH Diamond Members that we highly recommend for your next visit. We wish to welcome you back to the hotel soon. Thank you, Hilton...

Norfolk, Virginia
Reviewed 3 weeks ago

Great hotel. Magnificent view of Tumon bay, prime location. Easy access to the beaches, parks, shopping, adventures, water sports and airport. Excellent dinner buffet shows with deluxe services for all to enjoy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank romels2017
Management response:

Dear Romels2017, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed the different activities available. For your next visit, Hilton also has a Zip Line available on property for a thrilling experience. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team

Barendrecht, The Netherlands
Reviewed 4 weeks ago

I have arrived on the airport and called the Hilton, they could not locate my booking, so no transport from the airport was arranged, there is in the main hal a desk with stated Hilton Hotel, the desk was empty for 15 minutes, then the girl shows of with here flip flops , i ask can you make a arrangement...

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Helpful?
Thank IAPA-TRAVELER
Management response:

Dear IAPA-Traveler, Our apologies regarding the experience that you've had at the Hilton Guam Resort & Spa. Thank you for your comments that you have made on Trip Advisor. Your comments will be shared with the departments concerned in order to better guest satisfaction. Thank you, Hilton Guam Team

Reviewed 4 weeks ago

I & wife stayed 4 nights for booking as discounted play fee of CCP Golf club. total $850 (only room charge without meal at premier building side sea view ; cheapest I guess). There was no room bar decoration ; only two 350cc(x2) purified bottled, and mug cup(x2) and kettle. Room amenities(soap and shampoo...) are good as PeterThomasRoth... but, some...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 시훈 김
Management response:

Dear 시훈 김, Thank you for staying at the Hilton Guam Resort & Spa. Our team is delighted that you enjoyed your stay and a fun pool experience. For your next visit, we do have our Tropical Beach House available that provides snorkels and kayaks for rent for a fun beach activity. We wish to welcome you back to the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the beach overlooking scenic Tumon Bay, the Hilton Guam Resort and Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana. Take in stunning views of Tumon Bay and Two Lovers Point from one of Guam's only infinity pools. The Resopa Water Park features a whirlpool spa, waterslide, children's pool, watersports pool and an infinity pool. Try out watersports and snorkeling at the private beach club or enjoy a lesson from a pro on one of five floodlit tennis courts. Stay fit at The Wellness Center with a full range of quality cardiovascular and strength equipment and a timetable of exercise classes or be pampered with a treatment at Spa Ayualam. Be tempted by one of the resort's five restaurants serving up award winning seafood, Hawaiian fusion cuisine and international meals. Savor a taste of the ocean at Fisherman's Cove. Simply choose from the tempting seafood offering and the chef will cook it perfectly. The unique and fun dining experience has won the Guam Visitors' Bureau award for 'Most Outstanding Local Tourism Facility.' Sample the cuisines of the world at the international buffet theme nights at Islander Terrace or taste the tropics at Tree Bar with an exotic cocktail to enjoy while overlooking Tumon Bay. With two wedding chapels, eight meeting rooms, computer workstations in the lobby, and internet the Hilton Guam Resort & Spa hotel is the perfect beachfront location for a beautiful wedding or an important business meeting. ... more   less 

Additional Information about Hilton Guam Resort & Spa

Address: 202 Hilton Road, Tumon, Guam 96913, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: RM811 - RM1,208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guam Resort & Spa 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort & Spa Tumon
Hotel Style:
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
#7 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guam Resort & Spa staff and other travellers.
31 questions
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Questions? Get answers from Hilton Guam Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a beachside view room, the views of the beaches in guam should not be missed.”
 of 5 bubbles williamg580, 9 Feb 2017 | Read review
“view of the sands and bay is well worthwhile”
 of 5 bubbles GRALISTAIR, 3 Feb 2017 | Read review
“Have no idee”
  • dilapidated cranes full of dirt
  • Shower
  • TV
  • Bad
  • Mold
  • The bed
  • More Mold on every thing the badroom
  • View on the sea or would i say the parking lot
 of 5 bubbles IAPA-TRAVELER, 23 Jan 2017 | Read review
“Try to get a room in the newer tower.”
 of 5 bubbles lenckowski, 22 Jan 2017 | Read review
“Higher the better, and bayside!”
 of 5 bubbles 746jeffreyr, 16 Jan 2017 | Read review
5 of 5