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When I arrived, I was puzzled to see no one at the entrance of the hotel, no staff on standby. I had to drag my two luggage from the taxi stand all the way to the reception on my own. Nevermind that there wasn't any...More
Thank Cheong C
Management response:Responded 30 May 2017
Hafa Adai Cheong C,
Thank you for providing us with your feedback regarding your recent stay at our property.
We sincerely apologize for the inconveniences you experienced at the time of your arrival at the hotel and during the duration of your stay particularly with...More
Great hotel with many of the rooms having a beach front view. The rates were decent. I now know why they call Guam "Hawaii for the poor man". The staff was very nice and helpful. The restaurants were a little pricey though.More
1 Thank Gpug
Management response:Responded 23 May 2017
Hafa Adai Gpug,
Greetings from the Westin Resort Guam!
Thank you for providing us your feedback regarding your recent stay.
We are very delighted that you enjoyed our beautiful island. It is also pleasing to hear
that you enjoyed the breathtaking view from your room...More
First- I had low expectations of this hotel. I read the reviews and knew it wasn't going to be great. I think all Westin hotels have dipped in quality over the past 7 years.
However, I needed a hotel for a night in Guam. I'm...More
1 Thank littleedith
Response from The Westin Reso... M, Executive Assistant Manager at The Westin Resort GuamResponded 15 May 2017
Thank you for choosing to stay with us at the Westin Resort Guam and appreciate you for taking time to leave a comment to us on TripAdvisor.
We are sorry that we could not meet your expectation on your stay this time. It...More
@ the Taste. Enjoyed a variety of seafood at the buffet. Champagne was great. Extra memorable because our waiter, Eiffel, was courteous and took care of our needs/requests with a wonderful smile and kind heart.More
1 Thank nelson671
Management response:Responded 10 May 2017
Thank you for taking your time in sharing your experience with us regarding your dine in at Taste.
It is very pleasing to hear that you enjoyed our Taste buffet and that Eiffel provided you an excellent service. We will definitely pass your...More
What I like the most is the gorgeous view from the room of Tumon Bay! Room Size is great. However, hotel is old and needs renovation. It is a bit of a walk from the center so if you are looking for a hotel very...More
Management response:Responded 8 May 2017
Hafa Adai Iwearhotpantzz,
Greetings from the Westin Resort Guam!
We thank you for taking your time in providing us with your thoughts and comments during your stay. It is delightful to know that you enjoyed the gorgeous view from your room. We will continue to...More
US$200 - US$410 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Non-Smoking Rooms ,
Number of rooms
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Response from Guamwestin | Property representative |
Thank you for your inquiry to us, The Westin Resort Guam. We are afraid that we have early check in together with early check out. We charge one night in order to block a room from previous night for your checking in at 5am... More
Thank you for your inquiry to us, The Westin Resort Guam. We are afraid that we have early check in together with early check out. We charge one night in order to block a room from previous night for your checking in at 5am. We would appreciate for your consideration.
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"All rooms have at least an angled view of the ocean from the balcony."