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    Pacific Islands Club Guam

    210 Pale San Vitores Rd, Tumon, Guam 96913-3615, Mariana Islands
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    24/10/2017 25/10/2017
    Traveller (476)
    Pool & Beach (88)
    Room & Suite (75)
    Sheraton Laguna Guam Resort
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    Overview
    • Excellent22%
    • Very good43%
    • Average24%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “dinner show” (13 reviews)
    “water slides” (11 reviews)
    “royal club” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Oct25 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (766)
    There are newer reviews for Pacific Islands Club Guam
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    11 - 15 of 124 reviews

    Reviewed 5 August 2016 via mobile

    We stayed here on a 3 night stay and it was average to say the least. The pool area is nice and there's lots to do. Housekeeping staff is lazy and at one point the keeper simply rang the bell and handed us towels without...More

    Thank MakoaVC
    Response from Miranda A, Manager at Pacific Islands Club GuamResponded 8 August 2016

    Dear MakoaVC, Thank you for taking the time to post a review about your stay at PIC. Please accept our apologies for the poor experience you had with our housekeeping staff and the cleaning service you were provided. We take these matters seriously as it...More

    Reviewed 23 July 2016

    The room is nice and the bed is big and comfortable. I love the large soaker tub We are on the 31st floor of oceana b and have a wonderful view of Tumon Bay and of the sunrise. The grounds are gorgeous and pool area...More

    Thank Kristina B
    Response from Miranda A, Manager at Pacific Islands Club GuamResponded 26 July 2016

    Dear Kristina B, Thank you for your review. We are delighted that you enjoyed your recent stay with us and hope you will visit again soon! Sincerely, Miranda A. PIC Management Team

    Reviewed 4 July 2016 via mobile

    Upon check in, the host desk host didn't seem to know what she was doing. She was also kinda rude and didn't even know the local promotions. She even gave me an excuse that she was off the day before and was not informed. The...More

    Thank Sara M
    Response from Miranda A, Manager at Pacific Islands Club GuamResponded 6 July 2016

    Dear Sara M, Thank you for taking the time to post a review about your recent stay at our resort. The service you received from our front desk and housekeeping staff is certainly unacceptable and we sincerely apologize for the unpleasant experience. I have shared...More

    Reviewed 9 June 2016

    Maybe I'm biased, but since I was a child, I've always enjoyed staying at PIC. On my recent visit home back to the motherland, I made a request for my family "Please can we stay for a night at PIC???" Wish granted, thank you little...More

    Thank Kimberly C
    Response from MirandaA-QCManager, Manager at Pacific Islands Club GuamResponded 10 June 2016

    Hafa Adai Kimberly C, Thank you for choosing to stay at PIC during your visit to Guam. We appreciate your feedback and are delighted that you had a memorable time with your family. On your next stay, be sure to visit PIC's Fitness Center, a...More

    Reviewed 3 June 2016

    Now, my family has stayed at this hotel too many times! It is because this resort has the largest water park and activities on the island! This is place is about 25 acres of fun and good eating! The restaurants are evenly catered to the...More

    Thank boyboyk
    Response from MirandaA-QCManager, Manager at Pacific Islands Club GuamResponded 6 June 2016

    Hafa Adai boyboyk, Thank you for your review! We are delighted that you had a memorable experience and enjoyed staying at our resort. Guests who book a Royal Club room or higher room category, have the benefit of checking in/out at the Royal Tower Customer...More

    Sheraton Laguna Guam Resort
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    Outrigger Guam Beach Resort
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    Guam Plaza Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$155 - US$567 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Tumon
    • #7 Spa Hotel in Tumon
    • #10 On the Beach Hotel in Tumon
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 777
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Pacific Islands Club Guam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mariana Islands >
    • Guam >
    • Tumon
    • Also Known As
    • Pacific Islands Club Guam Hotel Tumon ,
    • Pacific Islands Hotel Guam ,
    • Pacific Islands Resort Guam ,
    • Pacific Islands Club Guam Tumon
    Add Photo Photos
    Traveller (476)
    Pool & Beach (88)
    Room & Suite (75)
    Dining (13)
    Hotel & Grounds (328)
    Family and Play Areas (9)
    Bathroom (3)
    Nearby
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    1.81 km away
     
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    2.08 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    JennNutting
    7 July 2017|
    Answer
    Response from Miranda A | Property representative |
    Hafa Adai JennNutting, Thank you for your question. Drinks are not included in the membership plans with the exception of Skylight buffet restaurant. Skylight offers house wine and draft beer during lunch and dinner. We... More
    0
    Votes
    Vicky L
    18 March 2017|
    Answer
    Response from Miranda A | Property representative |
    Hafa Adai Vicky L, Thank your for your question. You are correct: fullboard, also known as Gold Card, means that your membership plan includes three daily meals plus unlimited waterpark access with free sports... More
    0
    Votes
    Vicky L
    17 March 2017|
    AnswerShow all 4 answers
    Response from Miranda A | Property representative |
    Hafa Adai Vicky L, Our newest guest rooms are in the Royal Tower. These guest rooms also offer ocean-front views from their balconies. By booking a room in the Royal Tower, you'll be sure to have a comfortable stay as... More
    0
    Votes
    Room Tips
    "Try to be above the 8th floor, otherwise the noise from the water park is disruptive."
    Read review
    "Bring lots of sun screen and a hat!"
    Read review
    "Ask of an odd number room in Oceana B for a gorgeous sunrise and view of Tumon Bay."
    Read review
    "Get the Royal Tower suite with VIP Lounge access"
    Read review
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