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As locals we used to go there on crab nights- okay in groups. We went last night for the first time in years. It was to put it mildly disgusting. We have a lot of hotels with outstanding buffets, this is at the very bottom....More
Thank Richard N
Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa ResortResponded 4 days ago
Hafa adai! I sincerely apologize for the bad experience you had with our hotel restaurant. We are currently in the process of renovating the restaurant, and the cleaning procedures are being re-evaluated. Thank you for bringing up this matter to our attention. We will certainly...More
Location of this hotel is great. Bars, restaurants, malls, shops, airport all close by. Egg & Things around the corner for breakfast. Good things about hotel is the wifi, the shower (in bath), the infinity pool and the gevko bar next to the pool plus...More
1 Thank Ronald3D
Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa ResortResponded 17 May 2018
Thank you for staying at the Guam Reef & Olive Spa Resort. We appreciate that you took the time to input your valuable feedback.
We are very happy to hear that you could benefit from our good location in the center of Tumon. In the...More
Following our 3 night stay at this hotel, my husband and I were left feeling a little underwhelmed. Yes, the location is great, and there is a lovely view over Tumon from the infinity pool and from the rooms. But there were some issues with...More
The hotel is off the main drag but there's a trolley service nearby that goes to the shopping at the mall and tourists spots like lover's leap. There's lovely pool and sunset spot which I had to myself since it was off season. the room...More
Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa ResortResponded 3 April 2018
Thank you for staying at Guam Reef & Olive Spa Resort, we appreciate you for sharing your positive feedback with us.
It is wonderful to hear that you had sound like enjoyable stay with us. Infinity Pool is the most charming part of our hotel,...More
The hotel is nice. The rooms are comfortable. Great for families and single travelers. They have laundry machines which are nice for extended stays. Several pools which are very nice. The pool bar is a great place to socialize. Walking distance to many restaurants and...More
Response from Guam_Reef_Hotel, お客様担当マネージャー at Guam Reef & Olive Spa ResortResponded 15 March 2018
Thank you for staying at our hotel for your stay in Guam, we appreciate the time you took to input your feedback!
We are happy to know that you felt the room was comfortable and our staff was friendly. We will relay your kind comments...More