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Traveller (282)
Room & Suite (286)
Dining (28)
Overview
  • Excellent23%
  • Very good45%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“free shuttle”(63 reviews)
“homeless people”(166 reviews)
“shuttle service”(44 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
Rooftop Bar
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,290)
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801 results
Traveller rating
243
309
150
52
47
Traveller type
Time of year
LanguageEnglish
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243
309
150
52
47
Show reviews that mention
All reviewsfree shuttlehomeless peopleshuttle serviceellis streethotel shuttlegreat hotelunion squaretenderloin districtrooftop terracecomplimentary breakfasthard boiled eggsfisherman's wharfyogurttop floorthe hotel offersthe hotel is cleanfew blocks
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1 - 5 of 801 reviews
Reviewed 2 days ago

US is a country marked by many inconsistencies and San Francisco does not except. Yeaaah...I read the reviews about the neighbourhood and I can confirm there are several homeless around, but first...they are people, second they are not hazardous at all, third I don't care...More

Thank Matteo N
Reviewed 1 week ago via mobile

I’d give 3.5 stars if I could. As mentioned in other reviews, the hotel is in the middle of the Tenderloin which is a rough area with a lot of homeless people. It is close to many tourist areas but not a great place to...More

Thank Rquinn09
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 6 days ago

Good day Rquinn, Thank you very much for your feedback of the Cova Hotel. We are sorry that we fell below your expectations comparing to what you saw on our website. We do our very best to compensate our location with our services here. From...More

Reviewed 2 weeks ago via mobile

Just returned from San Fran for a five night getaway. I’ve travelled extensively globally and have to say this was one of the worst stays I’ve experienced. The hotel tries but just isn’t up to par. Our towels were so used and worn, the bed...More

Thank lzannino
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 2 weeks ago

Good day, I have reviewed your concerns and it's disappointing that you did not experience the Comfort and Value which Cova stands for. Within the hotel we are able to control the issues that you addressed. We are surprised by the used and worn issues...More

Reviewed 4 weeks ago via mobile

This was by far our favourite hotel during our trip to California. Comfy beds, large room as well as bathroom. Great breakfast, rooftop bar and friendly staff. There’s a shuttle service to different parts of the city. However, as mentioned by others, the hotel is...More

2  Thank MoonieS1
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 4 weeks ago

Good day MoonieS, Thank you very much for your feedback of the Cova Hotel. We are so happy to see that you found our Hotel to be of Comfort and Value which Cova actually stands for. We are quite concerned about the taxi incident as...More

Reviewed 4 July 2018

This hotel offers an affordable price with a good quality in the well known expensive SF. The location of the hotel is very good as it is close to downtown and tourist attractions such as union square and fisherman wharf. If you intend to visit...More

1  Thank airawati
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 11 July 2018

Good day Airawati, Thank you very much for your feedback of the Cova Hotel. We are delighted to see that you found the hotel location to be of convenience to many of the locations that you were interested in visiting, Thank you for pointing out...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$111 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$111 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (282)
Room & Suite (286)
Dining (28)
Pool & Beach (5)
Amenities (31)
Family and Play Areas (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Roc5
19 June 2018|
AnswerShow all 3 answers
Response from Matthew_Salvan | Property representative |
Good day, The parking is run through a third party company called Express Parking. It is secure and cars are parked in the basement level. You would pay the parking company directly.
0
Votes
WalesHappydaze
23 April 2018|
AnswerShow all 4 answers
Response from WandrTheWrld | Reviewed this property |
No, the Cova is a downtown San Francisco hotel. Definitely not a resort.
2
Votes
Kat L
6 April 2018|
AnswerShow all 5 answers
Response from Matthew_Salvan | Property representative |
Good day Kat, So sorry for the delay in response. The hotel is centrally located to many bus stops. Depending on where you are heading, we are less than 4 blocks away for a bus stop where your muni pass can be used. Just... More
0
Votes
Room Tips
"6TH floor suite"
Read review
"Good hotel but really uneasy feeling walking around the area."
Read review
"Reception side"
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"try getting a room on the top floors"
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