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Hotel Zetta San Francisco

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Hotel Zetta San Francisco
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758 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Reviewed 2 days ago NEWvia mobile

Enjoyed our stay at Hotel Zetta. Check-in was fast and efficient. Rooms are spacious, bed was huge and comfortable! Location was a plus! Mall just a few steps from the hotel. Will choose Hotel Zetta once in SF again!

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Thank Lala D
Austin, Texas
Reviewed 1 week ago

Hotel Zetta was a very wonderful boutique hotel in the perfect location for a young couple touring California. Having just gotten off of the plane from Hawaii, we were happy to be back in a bustling urban center. The hotel is walking distance from world-class shopping, the cable cars, and tons of dining options. The staff was quick and friendly....

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2Thank iancarney2006
Perth
Reviewed 2 weeks ago

Spacious and comfortable rooms in a central location. Friendly and most helpful staff who know their city and are able to make tailored recommendations. Highly recommend this hotel, we loved our stay and are looking forward to returning.

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3Thank Vaughanus
Newport Beach, California
Reviewed 2 weeks ago

The hotel was fantastic. We had two beds. It was plenty spacious for all four of us. I think we were given a handicap room which was fine. It was a corner room with two large windows that looked out onto the city. The staff was very nice and very helpful with everything. My kids enjoyed the playroom. We had...

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2Thank 1976Danielle
Ambler, Pennsylvania
Reviewed 2 weeks ago via mobile

My boyfriend and I stayed at Hotel Zetta for two nights to see San Francisco on the way back from a work assignment in Napa. We chose this hotel because it's less than a block from the Bart station so it was easy for us to get to the airport. The hotel was new and modern. The front desk staff...

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1Thank Lauren B
Greater London, United Kingdom
Reviewed 2 weeks ago

We had just come from the W in Hollywood and didn't know what to expect as this was a recommendation by a friend who lives in San Fran and we normally go for the larger global named hotels, but what a pleasant surprise we had! Walking in you entire a very funky checkin, open bar setting which has loads of...

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1Thank Rchind
Reviewed 3 weeks ago via mobile

Although I say it's a boutique hotel, it's actually under the Viceroy group which I always wanted to try for places like Maldives. We decided to stay in downtown over Christmas and this place is really convenient. The hotel definitely has its British style and lots of interesting arts and playroom stuff which is very unique. We got upgraded and...

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2Thank JetsetterFC
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

JetsetterFC, We are excited to hear that you feel the Viceroy love! We appreciate your business and hope to have you with us again in the future. Upon your return please do not hesitate to give us a buzz at the front desk as we offer all of the items you mentioned available for delivery to your room. Our team...

Washington DC, District of Columbia
Reviewed 3 weeks ago

I stayed here for a conference at the convention center. The room and staff were great, and there are fun activities on the first and second floor, including pool tables. It is in a very convenient location, good for access to the Moscone Center but also for shopping in Union Sq.

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3Thank Libby L
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Libby L, Glad you enjoyed your stay! Our proximity to the convention center is hard to top...it's literally a block and a half away. But equally as important is our location to so many great San Francisco sights, restaurants and transportation. It cant be beat. Take care and we hope to see you again on business or pleasure! -Michel N...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

We thoroughly loved staying at the Hotel Zetta! It is a great hotel with incredibly friendly staff who go out of the way to assist in whatever way they can. The decor is very cool and modern and every part of the design of the hotel from the bathrooms to the games lounge is very modern, cool and visually pleasing....

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3Thank 227Sam
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

227Sam, Thanks for pointing out or great staff! They assist our guests with anything and do so with a touch that is personal and genuine. That is what Zetta is all about. As far as our location, it is top notch. Being so centrally located to shopping, dining and many San Francisco attractions. Hope to see you again. -Michel N...

Austin, Texas
Reviewed 3 weeks ago via mobile

The ladies at check in were so friendly and helpful and made us feel very welcome. The room was really cool. Everything on the first floor is made from repurposed materials including the cool chandelier pictured

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2Thank lisamonnette
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

lisamonnette, Thank you for highlighting our great staff! Besides aiming to be comfortable and convenient we also pride ourselves on the high level of service we provide. Our team provides a personalized service experience and really goes above & beyond to make sure that your stay is a fantastic one! -Michel N General Manager

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
S&R Lounge
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 

Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Region: United States > California > San Francisco > SoMa
Price Range: RM1,103 - RM2,576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Hotel Style:
#1 Green Hotel in San Francisco
#14 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Romantic Hotel in San Francisco
#27 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zetta San Francisco staff and other travellers.
23 questions
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Questions? Get answers from Hotel Zetta San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to studio”
 of 5 bubbles Vaughanus, 8 Jan 2017 | Read review
“Staying looking onto 5th street”
 of 5 bubbles Rchind, 5 Jan 2017 | Read review
“Higher rooms have less street noise, though it isn't a noisy place”
 of 5 bubbles D744AVdavidm, 22 Dec 2016 | Read review
“Ask for rooms away from the back area of the hotel where there is a loading dock - quite noisy in the early am”
 of 5 bubbles J5451OQstevec, 6 Dec 2016 | Read review
“We stayed on the 3rd floor, specifically Room 316. Voyeurism - I mean, we weren't mad. Just draw the blinds.”
 of 5 bubbles MsGardere, 2 Dec 2016 | Read review
5 of 5
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