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Hotel Zetta San Francisco

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Hotel Zetta San Francisco
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736 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Zetta San Francisco
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Showing 626: English reviews
Birmingham, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here one night before heading to Napa. Staff was very friendly. Car parking was a bit steep but it's San Francisco so it's probably standard. The room was nice but a bit dark. Room was clean, which is what I care mostly about. Hotel lobby bar has a great vibe. Was packed on a Thursday night. Didn't go upstairs... More 

Helpful?
2 Thank melbhm
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

melbhm, I appreciate the nice feedback! Thank you in particular for highlighting the efforts of our housekeeping team. Our top priority is cleanliness and comfort and we are proud of the great work by our lovely room attendants. Our lobby bar, S+R Lounge, is a hit with our guests and locals alike so it does create a lively atmosphere in... More 

Mendocino, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

I have traveled to numerous countries and states the past 35 years. I have never been motivated to write a review until now. Hotel Zetta, San Francisco, was great for my wife and I. The bed is one of the best we have experienced, very comfortable. My wife appreciated the excellent bathroom lighting, many hotel bathrooms lack the light to... More 

Helpful?
3 Thank dtkt2016
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

dtkt2016, Wow! This review is amazing, thank you for sharing! Our best asset is our warm and friendly staff. We are not your typical "cookie cutter" hotel, and this is proven by our personalized service we provide our guests. We treat you as friends rather than customers, and I think these emotions are on display daily. We have pointed out... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

I had the pleasure to stay in this hotel twice during the weekend while I was on business in Sillicon Valley. The people that work here are so friendly. Especially the people at the reception. They were really helpful with all my questions and even wrote me a 'fun things to do list' for my saturday night off. It was... More 

Helpful?
2 Thank Patrick R
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Patrick R, We love hearing such great comments about our friendly team! Our goal is to treat our guests as friends, after all that is what genuine service is all about. I would be curious to see what was on this "fun things to do" list, I would want to take some of those suggestions myself. What did you have... More 

Perth, Australia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here on our Stop over in SF. Its located in city, any activity like Fishermans warf is about 10-15min uber etc. we arrived after 3pm - for some reason our room was yet to be ready? So we originally were to be on 7th floor but moved to 6 as an 'upgrade.' To us the room was your... More 

Helpful?
1 Thank Decz05
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Decz05, It is always disheartening to hear that a guest stay was anything short of flawless. However, feedback like this allows us to improve our operations going forward. I will be touching base with our housekeeping department to determine where and how we dropped the ball during your stay. Certainly this is not typical of the sort of experience that... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Got in at 3pm and our room wasn't ready. That was level 7, they tried giving me a ready room on level 3. I said I'd wait for level 7. Instead they "upgraded" me to level 6 room which was apparently better. The room is nothing great. Paid huge money per night and I believe it's about a 3-4 star... More 

Helpful?
2 Thank Acacia C
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Acacia C, We are saddened to hear that your stay was anything short of flawless! We always strive to ensure that our guests have a comfortable stay on all fronts, and I am glad that our team did their best to upgrade you at arrival. I apologize if the room was not to your standards. As you may have noticed,... More 

San Diego
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago via mobile

This was a great spot to stay in SF, and we loved the vibe! Our room was great, very plush, and romantic. Not much of a view, but that's what you get in the heart of the city. The area is extremely urban, which is just what we wanted- super close to the SF MOMA and easy public transportation to... More 

Helpful?
3 Thank Cucinella
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Cucinella, As other guests have mentioned our hotel is hard to leave! We offer a playroom full of perks like a pool table, giant jenga, shuffle board and giant plinko. Pair that with our fantastic lobby bar and you got a recipe for a good time. Moreover, I am thrilled that you got to try out The Cavalier, they really... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago via mobile

Hotel Zetta is literally steps away from a host of attractions in San Francisco. While there for a short visit on business I was able to walk to other areas of SOMA and Union Square. The Powell BART station is also only a block away. Really friendly and helpful staff. Already planning my next visit.

Helpful?
3 Thank Jeff L
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Jeff L, Thank you for taking a minute to drop us a line on Tripadvisor! Sounds like you had a great time with us and enjoyed our central location and more importantly our friendly staff. Let us know when you are coming back, it would be our pleasure to have you back with us! -Michel N General Manager More 

Honolulu, Hawaii
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016

Hotel Zetta has a wonderful location very close to the BART and shopping. It was so easy to take the BART in from SFO and a 2 minute walk to the hotel. 6 of my girlfriend stayed at this hotel for a girls get away. We could not have asked for more. Everyone was friendly. The hotel was fun and... More 

Helpful?
3 Thank kh2002
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

kh2002, BART is a great way to get to downtown from the San Francisco airport. In fact the Powell street station is just around the corner from our hotel doors which makes it so convenient. Also I am stoked to hear that your girls trip was a great experience with us! We are lucky to have such a lively bar... More 

Sydney
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2016

The location was great right next door to Westfields, the decor funky, our room was large and comfortable, clean, comfy beds. The games room was fun, the staff friendly and helpful. The english restaurant next door was really nice and had excellent food, although was not open for breakfast.

Helpful?
3 Thank aussiefamily04
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

aussiefamily04, Happy to hear that your stay in San Francisco was a good one! It's great to know that you got to try out our restaurant, The Cavalier, they do a great job with the English fare they serve. Also they do open for breakfast daily at 7am, next time you are here just feel free to swing by! -Michel... More 

Brick, New Jersey
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 October 2016 via mobile

Really hip place. Stayed with our group for a business trip. Good location. Lots of hotel amenities for the 20-somethings. Easy walking distance to Union Square, but a little too close to the gritty part of city.

Helpful?
5 Thank pbaut
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

pbaut, Whether its business or pleasure we love hosting our guests. Our in room amenities really hit the spot for 20-somethings, but they are also good for all ages! After all, comfort and style is something you never grow out of. Take care! -Michel N General Manager More 

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
S&R Lounge
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 

Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Region: United States > California > San Francisco > SoMa
Price Range: RM862 - RM2,574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Hotel Style:
#1 Green Hotel in San Francisco
#14 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Romantic Hotel in San Francisco
#27 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zetta San Francisco staff and other travellers.
22 questions
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Questions? Get answers from Hotel Zetta San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 3rd floor, specifically Room 316. Voyeurism - I mean, we weren't mad. Just draw the blinds.”
 of 5 bubbles MsGardere, 2 Dec 2016 | Read review
“The deluxe queen room was very spacious. Two large windows made it light and airy.”
 of 5 bubbles E3052REkareng, 16 Oct 2016 | Read review
“Our room was over an alley, not noisy, but view wasn't great. Still, I'd probably book a room looking over 5th Street next time.”
 of 5 bubbles jbW187XC, 15 Oct 2016 | Read review
“Top floors are best. Try the hummus from the bar. It's great!”
  • View from the room of the old Mint Building and a Big Daddy Speakeasy IPA from a local SF brewer
 of 5 bubbles j_to_the_l_o, 4 Oct 2016 | Read review
“Our rooms were quiet. Great location for all that SF has to offer”
 of 5 bubbles aggi-t, 3 Sep 2016 | Read review
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