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Hotel Zetta San Francisco

949 reviews
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Traveller (348)
Room & Suite (255)
Dining (13)
Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“games area”(14 reviews)
“games room”(31 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Zetta San Francisco
Special Offer: 143 Romance Package
Hotel deals
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (949)Write a Review
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All reviewscavalier restaurantgames areagames roomilly coffee machineshuffle boardblue bottlelobby barunion squareping pongwestfield malltrendy hotelsouth of marketcool vibefun hotelrooms are moderncomplimentary wifiamazing hotel
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151 - 155 of 806 reviews
Reviewed 24 February 2017

Hotel Zetta is a nice looking hotel. However, my husband and I had a bad experience with the valet named Mehdi. As we pulled up to the driveway looking to valet, Mehdi approached us with an attitude and acted incompetently. We will never come back...More

1  Thank Ashely S
Response from Michel N, Manager at Hotel Zetta San FranciscoResponded 23 March 2017

Dear Ashely S, Thank you for honest feedback! We are so disappointed to hear that we missed the mark during your stay with us. A remarkable service experience is our number 1 goal. This extends to every member of our team, including our valets. Certainly...More

Reviewed 20 February 2017

I had considered staying there multiple times and finally .. It's not super cheap but everything i would want from a hotel - great location - very nice staff, super service - well designed, good size rooms - perfect "naughty drawer" - clean, modern .....More

3  Thank Johannes R
Response from Michel N, Manager at Hotel Zetta San FranciscoResponded 15 March 2017

Johannes R, By the sounds of it you had a great time with us in San Francisco! Thank you for pointing out our great location, rooms and staff. We definitely knock it out of the park in all three of those areas. Since you had...More

Reviewed 18 February 2017

Let's face it, this was a pretty basic hotel as far as the rooms went, but at the same time it was clean with trendy decor. It was very "San Fran" I have to say. The location was also excellent, right next to a major...More

3  Thank melia-m92
Response from Michel N, Manager at Hotel Zetta San FranciscoResponded 15 March 2017

melia-m92, We appreciate the Tripadvisor shout out! We are a very "San Fran" hotel in the heart of San Francisco! Our aim is to provide a comfortable and unique stay and we did our job. Please come by and visit us again! -Michel N General...More

Reviewed 15 February 2017

My stay was simply fantastic. The front desk team (specifically Valerie Washington) was stellar. The hotel itself was very clean, huge rooms, and great food (eggs over medium that were actually properly prepared). I don't have much time to write reviews about my hotel stays...More

4  Thank Lisa H
Response from Michel N, Manager at Hotel Zetta San FranciscoResponded 15 March 2017

Lisa H, Yes! We LOVE when our guests mention our fantastic colleagues on Tripadvisor. Valerie is stellar and does such a great job for us. We will make sure to point out your kind words to her directly. -Michel N General Manager

Reviewed 12 February 2017

I called this hotel the day before my booking, as my trip was canceled for an emergency. The front desk assistant and the hotel manager were very curious and understanding. They both provided a high quality service, not available everywhere else, especially when asked for...More

3  Thank Lina G
Response from Vilen G, Manager at Hotel Zetta San FranciscoResponded 23 May 2017

Lina G, A great customer service experience is at the top of our list! We always aim to go above and beyond for our guests. This makes us happy to hear that we hit the mark on this occasion. Next time we hope that you...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$243 - US$638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#19 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$243 - US$638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#19 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (348)
Room & Suite (255)
Dining (13)
Amenities (12)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
Questions & Answers
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Nicola B
8 September 2017|
AnswerShow all 3 answers
Response from ChrisandJulieM | Reviewed this property |
Local taxes
0
Votes
Alise W
31 August 2017|
AnswerShow all 7 answers
Response from Tina C | Reviewed this property |
Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
1
Vote
RodrigoG55
26 August 2017|
AnswerShow all 5 answers
Response from jdil | Reviewed this property |
There in June. Had several packages delivered at no additional holding fee
1
Vote
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12345611
Room Tips
"Don't expect a room with a view and you'll be fine."
Read review
"Great location a block off Market. LOTS of nearby shopping. Close to cable car lines. Easy access to tourist..."
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"Definitely consider using the parking structure nearby instead of the pricy valet."
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"We loved our room #801 It was huge and faced the Main Street. Not loud at all."
Read review
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