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The Kensington Park Hotel

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1,119 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Ashland, Oregon
Reviewed 23 March 2017

We loved the location, as we had to be close to a conference. Comfort was just okay, service was kept at a minimum. Clean enough. At least a view of Union Square. Good enough to return to it, were it not for its high prices, which are the going rate downtown by Union Square, likely with more comfort than this...

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Thank Anna Y
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Ms. Anna Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed our location, It is great to hear that you are enjoying your time in San Francisco and that your stay with us contributes to your positive experience. Thank you again!

Fort Worth, Texas
Reviewed 20 March 2017

The room was so small and our family could not fit in the room. It was so uncomfortable and straight out unacceptable for us. We had to move our luggage around to walk and make room to do anything. The A/C did not exist and windows were not working - and it was so hot and stuffy in the room....

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Thank t2at2a
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Hello 2thunt Thank you for taking the time to tell us about your recent stay. I am very sorry that we failed to meet your expectations on so many levels. Your experience does not meet the standards that we have set for our staff and hotel and I can assure you that I will be personally following up on the...

Mountain View CA
Reviewed 15 March 2017

The Kensington is a historical building in an excellent location near Union Square. This is a very nice area San Francisco. This hotel does not have AC which is typically not an issue in SF, but they do have the rare heat wave. The rooms are on the small side as are the bathrooms, but nicely furnished and the location...

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Thank perutourist
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Hello Mr, Perutourist Thank you so much for your review and all the kind words. I am glad to hear you enjoyed the location of Kensington Park. I am very happy your stay was enjoyable and the service was friendly. We hope to see you again soon; I want to personally make sure you have an exceptional experience. Please call...

Singapore, Singapore
Reviewed 14 March 2017 via mobile

The KPH is in a historical building with very old school elevators. My room was really dim as only warm lightings from a ceiling fan and table lamps. Perfect setting for a haunted movie but don't worry, I slept soundly during my 4 nights' stay with no disturbances at all. Pros was its location- union square, eating places, malls and...

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Thank 942jessl
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Hello 942jessl Thank you for taking the time give us your quick feedback! We think we have the best guests, like yourself, staying with us which makes it all a win-win situation. Thank you for choosing the Kensington Park Hotel and we hope to see you again soon.

Norfolk, United Kingdom
Reviewed 13 March 2017

Stayed here for a few days following a trek around Oregon and California. This was truly a lovely place to stay and the staff so friendly and nice to talk to. Felt at home. Lovely rooms and brilliant location for the town.

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Thank StephenAndAndy
David I, Manager at The Kensington Park Hotel, responded to this review

Dear Stephen and Amdy, Thank you for taking the time to give us your wonderful comments. The staff at the Kensington Park Hotel goes out of their way to make everyone feel welcome and appreciated. We think we have the best guests that come to San Francisco as well! Again, thank you for your feedback and we sincerely hope to...

New York City, New York
Reviewed 10 March 2017 via mobile

Great stay, I highly recommend this hotel. Checked in late night, and the front desk staff was attentive, helpful, and friendly. The rooms are clean and the views are iconic. The only complaint is that there is no breakfast, but besides that the hotel is beautiful. Ameer at the front desk went out of his way to accommodate my wife...

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1Thank HenryMcCohen
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Mr. Henry Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your visit to San Francisco and to know that we are a small part of your positive experience here. The staff here works very hard to ensure that our guests have a wonderful experience in San Francisco. Again, thank...

Reviewed 28 February 2017 via mobile

First visit to San Francisco so we wanted a place to stay for the weekend. Lan late, picked up rental car and self parked in union square a half block from hotel. Very clean room and pleasant staff. Easy walk through Chinatown to fishermens warf. Good central location to explore the city.

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Thank Robert W
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Mr. Robert Thank you so much for your review and all the kind words. I am glad to hear you enjoyed the location of Kensington Park. I am very happy your stay was enjoyable and the service was friendly. Thank you again and we do hope that you will come back and stay with us again soon.

Sydney, Australia
Reviewed 16 February 2017

The hotel is in a great location, right next to union square. We were lucky enough to get a good deal, considering the prices of hotels in SF. Our room was relatively small with an average view overlooking neighboring buildings, however the room's style was quaint and embracing the SF culture. The bed was extremely comfortable. We didn't find the...

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1Thank becsiri
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Greetings Thank you for staying with us at Kensington Park Hotel. We are very happy to hear that you had a great experience and enjoyed your stay. We hope to see you again during your future visits to San Francisco. Thank you for sharing your experience with us! Warm Regards

Chester Springs, Pennsylvania
Reviewed 14 February 2017 via mobile

You are greeted by friendly staff who are happy to help and be accommodating. That theme persists as every employee I encountered was pleasant and conversational. The room was on the fine line between rustic and dated. The rug surely needed to be replaced. The bathroom was clean and serviceable but a semi hot shower is all that you should...

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1Thank Jeffrey M
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Mr Jeffrey Thank you for staying with us at Kensington Park Hotel. We are very happy to hear that you had a great experience and enjoyed your stay. We are pleased to hear that you enjoyed our staff. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. We are currently planning an extensive interior design and...

Reviewed 24 January 2017 via mobile

Room was ok, definitely can tell it's an older hotel. Totally NOT worth $400 a night, though SF accommodations are pricey. Would not stay here again, showers were old and stained. The location was good, 20 minute walk to the Italian District. Fun bars near by. Car parking is $55/ night and larger cars $65/night. They advise you to call...

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1Thank 2Tasty-Travelers
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Thank you for choosing the Kensington Park Hotel. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectations and we will use this to retrain our guest service staff. Thank you for taking the time to post a review about our hotel. Rest assured these issues will...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about The Kensington Park Hotel

Address: 450 Post Street, San Francisco, CA 94102
Region: United States > California > San Francisco > Union Square
Price Range: RM840 - RM1,510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Kensington Park Hotel 3.5*
Number of rooms: 90
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Also Known As:
Kensington Park Hotel
Kensington Park San Francisco
Hotel Style:
#53 Romantic Hotel in San Francisco
#59 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Park Hotel staff and other travellers.
18 questions
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San Francisco, California
Singapore, Singapore
Sydney, Australia
10 months ago

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Questions? Get answers from The Kensington Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor for great city views”
laurenchimes23, 13 Apr 2017 | Read review
“Double Decker bus stops right in front of the hotel”
hanky2, 26 Mar 2017 | Read review
“We asked for a room on the quiet court side, but were moved to a room with a view of Union Square, because Court rooms were all booked.”
AnnaY884, 22 Mar 2017 | Read review
“Rooms on Nob Hill Side are quieter, Royal Court rooms worth the extra cost.”
perutourist, 15 Mar 2017 | Read review
“Don't miss the fresh coffee on each floor. Check out the mezzanine to see the nice antique detail of the theater.”
GLG_Traveled_Here, 30 Jan 2017 | Read review
5 of 5