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Palace Hotel

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852 Reviews from our TripAdvisor Community

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Showing 776: English reviews
Chicago, Illinois
Reviewed yesterday NEW

The two room suite was really quite lovely, with a view of Montgomery and Market streets. The living area with dining table was ideal for entertaining, and the separate bedroom with king sized bed was exceptionally comfortable. The bathroom was a bit compact, but the heated Toto washlet was a hit with my significant other. Admittedly I would have enjoyed...

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Thank david_k001
Barrie, Canada
Reviewed yesterday NEWvia mobile

We stayed here prior to a cruise. This hotel was stunning reminded me of a time gone by in the 20s. The rooms are beautifully decorated and very clean. Beds are very comfy. Service eas fantsstic and staff are very helpful. This is probably one of the nicest hotels I have ever stayed at.

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Thank 5Shawdow
Southampton, United Kingdom
Reviewed yesterday NEW

We spent a couple of nights here just after Christmas and found the Victorian atmosphere opulent but comfortable. The staff were very polite and helpful, especially the doorman who quickly produced dressings for an injury I received when hit by the taxi tailgate. The bedroom was spacious, quiet and well furnished. The bathroom was high tech - heated lavatory seat...

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Thank TheTyke186299
elk grove
Reviewed yesterday NEWvia mobile

Location is was awesome. Tons of restaurants and shopping within walking distance. Lobby and entrance are beautiful. Room was a bit small and the bathrooms were tiny. The "rain shower," was awful. No microwave or coffee machine in room. And parking is very expensive. Service in the lobby was good. The bar in the garden court on the other hand...

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Thank msb16
Glasgow, United Kingdom
Reviewed yesterday NEW

Stayed at the Palace for 4 nights and then went to Maui and returned for one further night. The hotel were so accommodating and minded our excess luggage while we were in Maui for the week. The deluxe room was very spacious, the bed so comfortable and there was even a heated toilet seat! The staff were very friendly and...

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Thank 54Thistledown
London
Reviewed yesterday NEW

Welcoming staff. Very comfortable beds. Very Clean. Great location within walking distance of Westfields Shopping Centre and Union Square. Close to public transport. Cabs outside. Lovely place to unwind after a busy day touring.

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Thank M M
Sydney, Australia
Reviewed 2 days ago NEW

We arrived with such high expectations. Maybe that was our problem..... New Years Eve We arrived at check-in time, it took an hour to check in however we were told it still be a 2 hour wait to get our rooms. We had booked together and asked to be in close proximity to each other (3 rooms), but apparently that...

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1Thank David S
London, United Kingdom
Reviewed 2 days ago NEW

Stayed here from 24th to the 27th of December and it was a perfect setting to spend Chrsitmas away from home. The Christmas dinner in the main banquet hall was a beautiful venue and had so many delicious options. It was the perfect start to our Honeymoon. The staff were all exceptionally friendly and helpful.

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Thank MikeC1982
Reviewed 4 days ago NEW

My family stayed one night in San Francisco. As you know, hotels are very expensive there. The Palace hotel is not very expensive, but very luxurious. Location is also nice, so you can easily get to many places.

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Thank Woosup K
Management response:

I am so glad you had a perfect visit at the Palace Hotel! It was our pleasure to host you and your and we hope to see you back again soon. Sincerely, Jamie E.

Cambridge, England, United Kingdom
Reviewed 5 days ago NEW

We visited San Francisco over New Year (29th Dec - 2nd Jan) from England as a surprise birthday gift to my partner, who turned 50 on New Year's Eve. The Palace is fantastically situated - you can get on the BART at San Francisco International Airport and get off at Montgomery St, right outside the hotel, and from there onwards...

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1Thank STR675
Management response:

Thank you for taking the time to bring these concerns to my attention. I apologize the ball was dropped so many times throughout your dining experience. I will be sure to share your comments with the staff and address everything in detail. We strive for every guest to have a wonderful time and it saddens me to know your visit...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Garden Court
Garden Court
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Palace Hotel is a Luxury Collection Hotel in San Francisco near Chinatown, Union Square, Financial District, and Moscone Convention Center. We have elegant accommodations and opulent meeting space ... more   less 

Additional Information about Palace Hotel

Address: 2 New Montgomery Street, San Francisco, CA 94105-3477
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: RM1,090 - RM3,052 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Hotel 5*
Number of rooms: 552
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Starwood, Priceline and Jetsetter so you can book your Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Hotel San Francisco
Palace San Francisco
Hotel Style:
#8 Spa Hotel in San Francisco
#20 Luxury Hotel in San Francisco
#29 Business Hotel in San Francisco
#34 Romantic Hotel in San Francisco
#38 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel staff and other travellers.
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Questions? Get answers from Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like a quiet room and room 791 was perfect.”
 of 5 bubbles 54Thistledown, 17 Jan 2017 | Read review
“Court vuew rooms are quietest.”
 of 5 bubbles MikeC1982, 16 Jan 2017 | Read review
“Any room would be amazing we had a superior room”
 of 5 bubbles discruntled12, 11 Jan 2017 | Read review
“Ask for the biggest room”
 of 5 bubbles TopcatChris, 8 Jan 2017 | Read review
“Room 688 Expensive but worth it.”
 of 5 bubbles 695Bruce, 4 Jan 2017 | Read review
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