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InterContinental Mark Hopkins San Francisco

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InterContinental Mark Hopkins San Francisco
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2,368 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mark Hopkins San Francisco
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Showing 2,109: English reviews
San Francisco, California
Reviewed 1 week ago via mobile

The intercontinental is a nice metropolitan hotel in a great location. With views out most windows, at the top of nob hill, you can easily walk to union square or north beach (albeit you will have to return up a big hill). The rooms are nicely decorated, but nothing out of the ordinary of what you would expect from an...

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Thank hopepostkids
San Diego, California
Reviewed 2 weeks ago via mobile

This hotel came highly recommended by my colleague so I had high hopes. Although I really like some aspects of this hotel, I think it lacks that special touch in the area of customer service and attention to details for a hotel of this class. My first night was not a pleasant one because the old window was not sound...

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Thank TravelBug4702
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay. I will share your feedback with our team in order to improve our overall satisfaction. Again, thank you for taking the time to share your feedback. Kind Regards, Abby Derohanian Front Office Manager

Rotterdam, The Netherlands
Reviewed 3 weeks ago

This remarkable historic spot is a great area to look 'down' on San Francisco. Take the cable car if you don't want to go up Nob Hill, but I recommend walking around in the area, visit Grace Cathedral and its little park for lunch. Not really a lot of places on top of the hill (but the fancy, expensive hotel...

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1Thank MelanieN71
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay in regards to our Front Desk Team. I will share your feedback with our team in order to improve our overall satisfaction. Again, thank you for taking the time to share your feedback. Kind Regards, Abby...

Los Angeles, California
Reviewed 3 weeks ago

We have stayed at many San Francisco hotels, but the InterContinental Mark Hopkins is our favorite. It is centrally located on top of Nob Hill, a downhill walk to Chinatown or Union Square, for the return you can take the cable car or Uber. Staying on top of Nob Hill has its benefits, for one the view from the rooms...

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1Thank warrenslo
cambridge
Reviewed 3 weeks ago via mobile

The is located at the top of Nob Hill with ocean views in 3 sides and tram car running nearby. If you plan to walk anywhere it is downhill out but Serious uphill back. The hotel is like stepping back into the 1930s and the top of the Mark bar is a must for evening visit. Slightly fewer facilities than...

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Thank loss-leader
John O'Groats, United Kingdom
Reviewed 3 weeks ago

The hotel is nicely located at the top of Nob Hill and is somehow famous; the entrance lobby is elegant. There's a small supermarket nearby and, as long as you don't mind hills, it's easy to walk to Union Square or the waterfront. And yet... It is nice enough, but the rooms are small and have very have thin walls...

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Thank canoepunkie
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay in regards to our Front Desk Team. I will share your feedback with our team in order to improve our overall satisfaction. Again, thank you for taking the time to share your feedback. Kind Regards, Abby...

Saint Louis, Missouri
Reviewed 3 weeks ago via mobile

I loved this hotel. And it's beautiful. Everyone from the front desk, to hospitality, to housekeeping are super nice and helpful. They go out of their way to get whatever you need. The food is also really good. This is a great place for business or pleasure. It's in a great location, but Beware of the steep hills around if...

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Thank DUgirl03
USA
Reviewed 3 weeks ago

Traditional Old Style hotel. Excellent service as always. Location superb with easy access to Union Square. Be prepared to walk up a long hill on your way back to the hotel. Or catch the cable car. Nice views. Could have better sound proofing as we heard everything from the room next door. For thanksgiving, they actually have a petting zoo...

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Thank Cantrellman
Santa Maria da Feira, Portugal
Reviewed 4 weeks ago

The hotel is like a monument, but the decor was old. The entrance is great and staff was very helpul and nice. Inspite of being an spacious, the room was not modern and I like modern things. The locations was perfect. Too expensive for the kind of hotel.

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Thank Jorge R
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I am deeply disappointed to read about your recent stay. I will share your feedback with our management team in order to improve our overall satisfaction. Again, thank you for taking the time to share your feedback. Kind Regards, Abby Derohanian Front Office Manager

London
Reviewed 4 weeks ago via mobile

I stayed at the Mark Hopkins for 4 nights on business. The check in was very efficient and courteous, as were all of the staff I encountered. I had a few questions and phoned the concierge several times and they were very helpful. I used the laundry facilities and it was very efficient. I didn't eat at the hotel as...

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1Thank Alissa48

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108-2228
Region: United States > California > San Francisco > Nob Hill
Price Range: RM874 - RM2,380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental
Hotel Style:
#15 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
#65 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mark Hopkins San Francisco staff and other travellers.
21 questions
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Questions? Get answers from InterContinental Mark Hopkins San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have a bath...”
 of 5 bubbles MelanieN71, 2 Feb 2017 | Read review
“Higher floors have better views, west faces the Golden Gate, east faces Downtown”
 of 5 bubbles warrenslo, 31 Jan 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles canoepunkie, 30 Jan 2017 | Read review
“Find another hotel”
 of 5 bubbles Adtron, 26 Jan 2017 | Read review
“Upper floor always the best option for views.”
 of 5 bubbles dbwbear, 21 Jan 2017 | Read review
5 of 5