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InterContinental Mark Hopkins San Francisco

2,587 reviews
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Traveller (1138)
Room & Suite (882)
Dining (107)
Overview
  • Excellent41%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“nob hill”(548 reviews)
“mark restaurant”(51 reviews)
“cable car”(195 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,587)Write a Review
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All reviewsnob hillmark restaurantcable cargrace cathedralunion squarehistoric hotelthe club loungetop floorcalifornia streetper dayan older hotelhotel guestsan upgradewater pressurethe golden gate bridgecorner roomvalet parking
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11 - 15 of 2,298 reviews
Reviewed 1 week ago

this is a great hotel with a greater location on top on nob hill. though dated, the hotel has its charm. the staff is friendly and helpful and the rooms are quite spacious. my experience with booking two executive rooms were mixed. the room on...More

1  Thank mushtaquenasir
Reviewed 2 weeks ago

This is my third year to stay at this hotel during the holidays. Each year it has gone down in quality a little. It's now an average hotel with some special features. It's still historic and beautiful but it's not being kept up the way...More

1  Thank AnBrPe
Response from asmaramazur, Front Office Manager at InterContinental Mark Hopkins San FranciscoResponded 2 weeks ago

Thank you for taking the time to provide feedback of your recent stay with us. I'm disappointed to hear your stay didn't meet your expectations this year; I have also passed along your comments regarding the parking and condition of the rooms to our managements...More

Reviewed 2 weeks ago via mobile

Stayed one night on a lovely corner room. Actually, the room was quite spacious compared to any SF hotels I have stayed previously. I have requested a baby crib in advanced by email and the check in staff even acknowledged ,however when I got to...More

2  Thank missonodera
Reviewed 3 weeks ago via mobile

First the good. Comfortable bed and for SF big room. That’s it. The Bad. Upon entering our room we found an old window stuck in an open position. Tried to move it but didn’t want to break it so first call within minutes of check...More

Thank getarounds
Response from asmaramazur, Front Office Manager at InterContinental Mark Hopkins San FranciscoResponded 2 weeks ago

Thank you for taking the time to provide feedback of your recent stay with us. I'm disappointed to hear your stay didn't live up to your expectations; we always try to ensure our guests have a memorable stay with us and I'm disappointed to hear...More

Reviewed 3 weeks ago

I've stayed at this hotel 3 different times, and always the service has been friendly and professional. The rooms are a bit small, but this time we were upgraded to a suite with a fabulous view of the city and bay. The room was spacious...More

Thank winepair
Response from asmaramazur, Front Office Manager at InterContinental Mark Hopkins San FranciscoResponded 3 weeks ago

Thank you for taking the time to provide feedback of your stay with us. I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back soon Happy Holidays! Best, Asmara Mazur Front Office Manager

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$163 - US$898 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#36 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$163 - US$898 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#36 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1138)
Room & Suite (882)
Dining (107)
Hotel & Grounds (659)
Bathroom (79)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
Ask a question
pgolden
9 November 2017|
AnswerShow all 3 answers
Response from Edward M | Reviewed this property |
Sorry we also enjoyed the coffee but can’t recall the name as the previous person suggest email the hotel I am sure they will let you know Kind regards
0
Votes
OM D
11 May 2017|
AnswerShow all 7 answers
Response from Safady | Reviewed this property |
The uber was faster, the shuttle was slightly cheaper split among 5 people (but very slow). If I had to do it over, I'd fly into Oakland since it is much closer to this hotel and area.
0
Votes
thymetraveller3
18 March 2017|
AnswerShow all 8 answers
Response from Figiasauz | Reviewed this property |
Yes, valet only. $65 per night.
1
Vote
Room Tips
"Higher up means less street noise"
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"choose a corner room"
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"get rooms away from the elevator shaft"
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"Look for a room on the California street side of the hotel."
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