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InterContinental Mark Hopkins San Francisco

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InterContinental Mark Hopkins San Francisco
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2,408 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mark Hopkins San Francisco
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Showing 2,145: English reviews
Memphis, TN
Reviewed 5 October 2013

Our room was overly hot for our one night stay. After many complaints, nothing was done to fix this - slept with windows open and a constant longing and hope for a breeze to pass by... The room, while pleasantly accommodated, seems to be dated along with the rest of the property. The elevators are almost reminiscent of a circus...

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Helpful?
Thank JMSinMEM
IHGCare, Guest Relations Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Dear JMSinMEM, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide...

new mexico
Reviewed 5 October 2013

Nice room with a beautiful view of the Bay, great beds and very quiet. This hotel is like an anomaly compared to most modern hotels - you can tell you're staying in a classic. Service was excellent. Top of the Mark was wonderful for after dinner drinks with a view to die for. Everyone, especially the valet in the front...

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Thank chasbabb
Reviewed 4 October 2013

After a lovely welcome we were given a room on the fifth floor. Lovely comfortable room. Stunning bathroom. The bed was extremely comfortable with lovely linens. We dined at the Top of the Mark whilst listening to a jazz band great views and a lovely relaxing atmosphere. We were a bit disappointed to have to pay for wi fi but...

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Thank CazDodd
Tampa, Florida
Reviewed 3 October 2013

I thought this hotel was very nice, for those that like to enjoy the old-fashioned amenities of a hotel: doorman, valet whistling down a cab, rooftop restaurant, thick walls and doors. For instance, I was right outside the elevator on my floor, which I thought would be a disaster, since the hotel was fully booked, but I never heard it...

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Thank Fe2O3ez
Loma Linda, California
Reviewed 2 October 2013

Beautiful building and view. Large, clean, comfortable room. Lovely breakfast. Service was hit or miss: the concierge (older woman with accent) was downright rude. She knew very little about San Francisco, and sighed loudly when I asked her questions about restaurants. She did her best to get rid of us as quickly as possible. Also, our waiter at The Top,...

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2Thank JJM2013
Leicester, United Kingdom
Reviewed 1 October 2013

Firstly the Mark Hopkins is a beautiful building in a great location. Over a 5 night stay 90% of the service I encountered was superb as you would expect. However there were a couple of occasions with the chaps out front and at reception/concierge where the service was brisk and dismissive. I felt a bit judged as maybe they are...

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1Thank John S
Hamilton, ON
Reviewed 30 September 2013

OK I am biased towards IHG properties. Now that the truth is out, let me say that the Intercontinental Mark Hopkins is a better value than the competitor right across the street. Like me I realize that many people are partial to a particular brand of hotel. However, $ to $ the Mark Hopkins provides a tasteful elegance, whether your...

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1Thank Chris_Gal
Salt Lake City, Utah
Reviewed 30 September 2013

Really, what says San Fran like the Mark Hopkins and the Top of the Mark? The hotel is an icon and, as it was my first time there (for a conference I had organized) I was very excited. My room was on the 12th floor and was a small corner room with no real view (unless you call watching the...

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Thank viksterCa
Victoria, Canada
Reviewed 30 September 2013

The InterContinental Mark Hopkins is a very friendly, comfortable hotel, on Nob Hill. All that you have to do is ask, if you want something. There are a number of "packages" that are geared up, for whatever you want out of your stay at the Mark Hopkins: from sightseeing to spa; to breakfast and romance. Their breakfast buffet is highly...

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Thank Freddie754
Reviewed 28 September 2013

We stayed at the Mark Hopkins for three nights during our recent trip to San Francisco as the hotel had been highly recommended to us and what a great choice it was. Perfect location as most of the sights could be easily reached by foot, cable car or taxi. The rooms are spacious and extremely comfortable. After a few days...

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Thank Nora K

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108-2228
Region: United States > California > San Francisco > Nob Hill
Price Range: RM908 - RM2,051 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental
Hotel Style:
#15 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
#65 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mark Hopkins San Francisco staff and other travellers.
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Questions? Get answers from InterContinental Mark Hopkins San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel...”
MikeFrayne, 27 Apr 2017 | Read review
“Ask for a room overlooking the Bay”
ChamL, 17 Apr 2017 | Read review
“Ask for a north facing room.”
SamB8892, 29 Mar 2017 | Read review
“If you want a quiet room, ask for one away from California Street where the trolley cars run.”
cas250, 21 Mar 2017 | Read review
“Higher floors are better”
Wavshrdr, 12 Mar 2017 | Read review
5 of 5