We had a very good experience in Chancellor hôtel. All the crew was very nice to ask all our questions, specially Glen, Iris and the manager, about our next stay in this hotel in next April. We are very happy to stay there in April!!
We are very satisfied with our 3-day stay in Chansellor Hotel. I want to acknowledge the front desk attendant, Glen, who provided us very efficient and helpful service during our stay. Very professional.
Really a nice hotel. Good location and environment. It only takes half hour to the hotel from SFO, and visitors can join the tours and buy almost everything they need around the hotel. Last, the staff, Anis, who provided good services to us. Thanks!
The Chancellor was a well priced hotel in a great location. They have plenty of complimentary cookies, apples, hot drinks, and great amenities. Alicia, the warm and welcoming bar tender full of great local recommendations is worth the visit! Highly recommend.
The hotel is very well located, perfectly clean and the staff is amazing (we had some problems on our first night- the room close to ours hosted a couple with a very young baby that cried quite a lot in the night- and the staff changed our room and gave us a wonderful suite for free). I will definitely come back again when in San Francisco.
Won’t be back. Efficient but cold and perfunctory check in. Some less than professional loud conversation from staff. Bellman was friendly and warm as was the maintenance crewman sent to our room to remove the ladies panties from bedside lampshade. Great historic property in a perfect location. We come to SF every week and have had great experiences- this wasn’t one.
I stayed in Chancellor Hotel for my 3nights business trip. Front desk staffs Anis Sadat and his colleague(or supervisor) Darryl Moni are fantastic. Anis tried to arrange the best room based on my request(great view & higher floor) when I check in, and both of these two gentlemen fixed a problem of no-working card key in very kind manner. I strongy recommend this hotel for a kind/professional staffs than any other hotels I have stayed in San Francisco for my frequent biz trip over the past years.
We had a fantastic time! wonderful and courteous staff - especially Rory O'Brien - he is such a joy to see and so charming and professional. Great location, so great to be able to walk to restaurants and shops. And parking was a breeze and reasonably prices, which is almost impossible in San Francisco. we are looking forward to our next trip! The Bar tender Alicia, was fabulous as well - very funny and helpful. we left something in our room and the house keeping staff was right on it and found it right away!
From the moment we entered the Chancellor Hotel on Union Square we knew we had chosen well. The decor is stunning! Joan was AMAZING! We arrived after a diverted flight and we hadn't slept for over a day and Joan was so accommodating, understanding and just beautiful. Her generosity and kindness were greatly appreciated. The Chancellor Hotel suites too are stunning! We loved the decor, the old-style bathrooms, the comfortable bed and the complimentary wine that came with. We thank you so much for a fabulous stay! Our stay at The Chancellor is what made our trip to San Francisco so enjoyable.
Stayed there during the holidays. What a great find! Best location. Affordable price. Unlimited coffee. Staff was very helpful in finding me a parking spot for my huge truck, was very warm and was very accomodating. Our room and bathroom are just too cold though but it’s winter…understandable. Thank you again, Richard (Bellman) and Princess (Frontdesk). You guys are the best!
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