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Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
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637 Reviews from our TripAdvisor Community

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Showing 569: English reviews
San Francisco, California
Reviewed 1 week ago

The Fairmont was the perfect location. The staff were all wonderful and went above and beyond for us. The week went much too fast. Surrounded by fun shops and great restaurants. Great chocolates also, after all it's Ghirardelli Square!

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Helpful?
Thank Robert F
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you had such a nice stay and enjoyed such great service. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Las Vegas, Nevada
Reviewed 4 weeks ago

We spent a quick 3 day weekend there with our boys (10&13). 2 bedroom suite was perfect for us. Amazing location right there in Ghiradelli square. Convenient continental breakfast, happy hour and car service. It is not inexpensive, but well worth it for the location and comfort.

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1Thank MichelleT995
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you and your family had such a nice stay and found the property so well-suited to your needs. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. Thanks again for your...

Adelaide, Australia
Reviewed 29 October 2016

If you are thinking of a place to stay this is it. Large rooms, clean, staff cant hep enough but don't get in the way. Food is excellent cheap places to eat or expensive what ever you want, you can walk to the wharf and catch the trams, Boat to Alcatraz or a Hop on Hop off bus We had...

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Helpful?
Thank Allan A
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Boerne, Texas
Reviewed 28 October 2016

Great location, friendly helpful staff, excellent service levels, large two bedroom unit well appointed and maintained. Complementary transportation service in 2 mile radius was nice surprise and very helpful.

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Helpful?
Thank 236jefferys
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Newcastle upon Tyne, United Kingdom
Reviewed 27 October 2016 via mobile

Fantastic location, amazing views, lovely room and friendly staff, what more can you ask for! Breakfast is very basic, but you can't beat sitting on the balcony beside the fire with a toasted bagel........oh yes you can wine and cheese time between 5-6pm! We asked to hire the bikes, no problem. We asked for the house car, no problem. Basically...

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Helpful?
Thank SFuller31
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. Thanks again for your kind words and we hope to welcome you...

Los Angeles, California
Reviewed 22 October 2016

Lovely stay at the fairmont Heritage place! Nice area, very close to art galleries and restaurants. Friendly staff and very welcoming. A home away from home type of feel. truly enjoyed the stay and will be coming back.

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Helpful?
Thank Vanessa v
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. Thanks again for your kind words and we hope to welcome you...

Montevideo, Uruguay
Reviewed 21 October 2016

The place is great, the staff is fine but be careful as one of the staffers scratched my laptop screen useless and the lady who contacted me on this issue was very aggressive and suggested I was lying.

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1Thank Alvaro V
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you found the property great, but apologize for your experience with the staff. Thanks again for your review and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Reviewed 19 October 2016 via mobile

The Fairmont Ghiradelli Square is amazing! We had a 2 bedroom 2.5 bathroom residence for 3 couples and it's the best place to stay in San Fran! The rooms were wonderful, the staff was excellent, and the hotel amenities are superb. From the house car that can drop you off and pick you up anywhere within a 2 mile radius,...

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Helpful?
Thank Dahlia M
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. Thanks again for your kind words and we hope to welcome you...

KJones1003
Reviewed 18 October 2016 via mobile

It saddens me to write this review because my wife and I have loved this hotel for years. The location and views are still some of the best in San Francisco. However, the awesome hotel service, knowledge and friendly staff, amenities and charm has disappeared! Really wanted this to not be the case and tried to over come this multiple...

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4Thank KeithSanDiego
Terre Haute, Indiana
Reviewed 18 October 2016

Great stay! Wonderful residence and staff! Would definitely stay here again when visiting San Francisco since the location was perfect for restaurants and sightseeing. I was very pleased with the quality of service and decor of the hotel

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Helpful?
Thank 406aprilj
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us and happy birthday! I'm thrilled to hear you had such a tremendous visit and enjoyed great service. As you mentioned, our location at historic Ghirardelli Square makes us the perfect spot from which to explore the City. Thanks again for your kind words and we hope...

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 

Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: RM2,804 - RM8,206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Amex, Booking.com, Orbitz, Expedia, Travelocity, Priceline, Odigeo, Cheap Tickets, Hotels.com and Jetsetter so you can book your Fairmont Heritage Place, Ghirardelli Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#16 Luxury Hotel in San Francisco
#24 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heritage Place, Ghirardelli Square staff and other travellers.
4 questions
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Thailand
Brooklyn, New York
over a year ago
over a year ago

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Questions? Get answers from Fairmont Heritage Place, Ghirardelli Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the two bedroom apartments are wonderful and pretty view from all the rooms.”
 of 5 bubbles B3681UQvanessad, 22 Oct 2016 | Read review
“Port side rooms offer great views”
  • Fairmont Suite Bedroom
  • Portside
  • Fairmont Suite Bedroom
  • Guests
  • Fairmont Suite
  • Fairmont Suite Living & Dining area
  • Enjoying
 of 5 bubbles Mypace, 27 Aug 2016 | Read review
“The even numbers have the Bay views; the odd numbers have the view of North Point Street....”
 of 5 bubbles Vegasjoe57, 14 Aug 2016 | Read review
“Suite if possible.”
 of 5 bubbles JimMacNaughton, 5 Aug 2016 | Read review
“226 is a great room”
 of 5 bubbles SV945, 30 Jul 2016 | Read review
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