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Fairmont Heritage Place, Ghirardelli Square

729 reviews
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Traveller (317)
Room & Suite (364)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“house car”(76 reviews)
“full kitchen”(49 reviews)
“fire pit”(50 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
5.0 Star Hotel
All hotel details
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Reviews (729)Write a Review
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All reviewshouse carfull kitchenfire pitwasher and dryertwo bedroom apartmentthree bedroombay viewghirardelli chocolate factoryfisherman's wharfcar servicegary dankowine and cheeseliving areacontinental breakfastsf bayfamily vacationthe golden gate bridge
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21 - 25 of 650 reviews
Reviewed 7 November 2017

Great, romantic place to stay.... helpful, friendly staff... but quiet and restful while still being close to everything. The rooms are terrific, large, open with great views. One of the best experiences was enjoying a glass of wine on the terrace with SF bay spread...More

Review collected in partnership with fairmont.com
Thank Garydiane
Response from EJROE, General Manager at Fairmont Heritage Place, Ghirardelli SquareResponded 9 November 2017

Dear Garydiane, Thank you so much for selecting Fairmont Heritage Place, Ghirardelli Square as the place to stay when your travels included San Francisco. Plus, thank you also for taking the time to write this Outstanding 5 Star Tripadviser review and for highlighting the "helpful,...More

Reviewed 7 November 2017

Only got to stay here 1 night, but it is a beautiful property in a great location with amazing views & service. The mustard Terrace & the fire pits is perfect for a cool morning with coffee &/or a chilly evening with wine.More

Thank debbow7
Response from EJROE, General Manager at Fairmont Heritage Place, Ghirardelli SquareResponded 8 November 2017

Dear debbow7, Tank you so much for selecting Fairmont Heritage Place, Ghirardelli Square as the place to stay for 1 night, and thank you also for highlighting in this 5 Star Tripadvisor review how much you enjoyed your stay and the service received when staying...More

Reviewed 31 October 2017

Lucky enough to stay in and I have to tell you concierge and housekeeping are the best I've ever experienced! not to mention the residence itself. Breakfast setting made me feel like I was one of members who's living there. Wine&cheese from 5 to 6...More

Thank MJ K
Response from EJROE, General Manager at Fairmont Heritage Place, Ghirardelli SquareResponded 31 October 2017

Dear MJK, On behalf of Fabiola, the Housekeeping team and the rest of the colleagues and leaders who work alongside me here at Fairmont Heritage Place, Ghirardelli Square, thank you so much for selecting our property as the place to stay when visiting San Francisco,...More

Reviewed 24 October 2017 via mobile

This place is perfect for a traveling family. The service and space is impeccable. Our 2-bedroom suite was over 1000 SF with a complete kitchen, dining room / living room and 2 king bedrooms with gracious sized bathrooms. The hotel is actually 4 connected buildings...More

1  Thank Vesla H
Response from EJROE, General Manager at Fairmont Heritage Place, Ghirardelli SquareResponded 26 October 2017

Dear Versla H, Thank you so much for taking the time to share the outstanding family time & experiences you not only enjoyed while staying with us here at Fairmont Heritage Place, Ghirardelli Square, but also while visiting San Francisco, as it certainly seems you...More

Reviewed 16 October 2017 via mobile

This our 4th visit to the Fairmont at Heritage Square. Excellent friendly staff Awesome complementary breakfast Unmatched view of the bay Modern clean rooms w attractive art and comfortable beds w fine linen.More

Thank 68Z28
Response from EJROE, General Manager at Fairmont Heritage Place, Ghirardelli SquareResponded 18 October 2017

Dear 68Z28, Thank you so much for your wonderful loyalty towards Fairmont Heritage Place, Ghirardelli Square, as it's so great to read you have enjoyed 4 stays with us as your experiences and feedback certainly encourages all of us to continue doing what we are...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$660 - US$1,532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Francisco
#9 Luxury Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#21 Green Hotel in San Francisco
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$660 - US$1,532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Francisco
#9 Luxury Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#21 Green Hotel in San Francisco
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (317)
Room & Suite (364)
Dining (11)
Pool & Beach (4)
Amenities (20)
Family and Play Areas (17)
Business Centre & Event Rooms (5)
Nearby
Fisherman’s Wharf
Packed with family-friendly entertainment, quality
hotels, and good food, there’s something for everyone
at Fisherman’s Wharf. From street performers and
historic cable cars to art galleries and museums, a
postcard-worthy photo is available on every corner.
Bring your appetite: seafood lovers will be rewarded
with Dungeness crab and sourdough bread bowls, while
Ghirardelli Square will satiate anyone’s sweet tooth
...More
Questions & Answers
Ask a question
iklalanla
21 May 2016|
AnswerShow all 3 answers
Response from Durango_COBickersons | Reviewed this property |
I have never seen a grocery chain store in San Fran! But across the street is a small market. Property is close to North Beach Italian Markets, and Chinatown markets too. They are all easy walks, and Fairmont car service is... More
2
Votes
dctrimg
17 July 2015|
AnswerShow all 7 answers
Response from bankruptcy | Reviewed this property |
There is a washer dryer in each suite.
0
Votes
LoveNewOrleans
6 March 2015|
AnswerShow all 5 answers
Response from maxie88 | Reviewed this property |
Yes, valet parking in a car park across the road. Very expensive though. From memory about $65 per day, but could check rates with hotel. Also street parking round about, but metered.
0
Votes
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12
Room Tips
"Choose a harbour view"
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"Rooms on higher floors are a pain...the elevators are quite slow (luckily they were renovating them during..."
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"Water view rooms are on the Ghiradelli Square side which is noisier. The duplex is a great layout but the..."
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"Make sure you get the ocean view rooms. a few rooms face the street and have no views at all."
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