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Tilden Hotel

0.8 km from San Francisco centre
  • Free Wifi
  • Bar/Lounge
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1 room, 2 adults, 0 children
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345 Taylor Street, San Francisco, CA 94102
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47 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Reviewed 2 days ago NEW

The staff were kind and friendly. The room (a Deluxe Queen Room) was spacious, clean, with a refrigerator and complementary coffee and tea caps. The location was very good as it was by the Union Square. Though we have to mention that below Ellis Str. there were some homeless people, who didn't pose a threat.

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1Thank Αχιλλέας Κ
New York, NY
Reviewed 6 days ago NEW

This is a wannabe Ace Hotel, with one key difference - the Ace Hotels are real hotels. I paid an obscenely high rate to stay here (over $800/night), but this is basically an airbnb with a nice lobby. The staff have no idea what they're doing. They repeatedly called my room insisting that I was supposed to be checking out...

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1Thank Greenlite711
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Ms At Tilden Hotel, we aim to provide a comfortable experience for all guests, while maintaining our uniqueness that isn't inspired by any chain of hotels. While I do appreciate you sharing all the feedback, I would like to get further clarification about the issues you have faced and will be contacting you for further correspondence about it. We...

Sacramento, California
Reviewed 6 days ago NEW

Great boutique hotel in the heart of downtown San Francisco. The hotel has recently been completely upgraded with a well appointed renovation. The food is amazing and the Douglas Room is one of the best bars in the city.

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Thank dcwanderlust2
Tiburon, California
Reviewed 1 week ago NEW

Located in the heart of Union Square, great restuarants nearby, walking distance to everything. Cool little coffee café with super coffee, walked 2 blocks to trolley cars and center of the Union Sq shopping an restaurant district.

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Thank jonathan S
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Jonathan, Our location is certainly in such a convenient spot that makes it easy to get around. I'm glad you enjoyed a taste of our new cafe and we hope that you return when we have the restaurant and bar open its doors! Thank you, Kunal Khandwala Front Office Manager

Irving, Texas
Reviewed 1 week ago NEW

Entering the hotel set the pace for my entire stay. Most pleasant and attentive door man made you feel like everyone was waiting just for you inside, front desk was happy, sincere and welcoming - not an overbearing fake greeting, housekeeping so very pleasant, morning latte in the cafe was exceptional, and I was lucky enough to taste test food...

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Thank Patricias5492
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Patricia, We are equally excited about our cafe and restaurant opening real soon! Our guests are really going to enjoy the treats and it surely will enhance their experience staying at Tilden Hotel. We truly value your feedback about our services. Hope to see you again very soon! Thank you, Kunal Khandwala Front Office Manager

Bozeman, Montana
Reviewed 1 week ago NEW

I loved the clean and simple feel of the room. And it is the most comfortable bed I have ever slept on ! Very friendly and helpful staff. The new lobby renovation is beautiful-I remember the old one ! Next trip the new restaurant will be open, and I can't wait to try it. A really nice enclave in that...

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Thank N1813ILjuliek
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Julie, We are merely days away from the restaurant and cafe's opening. It would be rewarding for us to have you return to the Tilden in the near future and enjoy the city. Wishing you safe travels until then. Thank you, Kunal Khandwala Front Office Manager

Santa Maria, California
Reviewed 1 week ago

Staff was nice, bed is comfortable, Room was very clean and great location. I recommend staying here. It all started with the front desk easy check-in and he made me feel right at home. I got to my room and was very clean. The bed was so comfy I felt great all the next day.5/5

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Thank chrisr0ll
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Hello Chris, We really appreciate your feedback and cannot be more pleased with your recommendation. Thank you again for staying with us and we are excited to welcome you back with even more features and amenities. Thank you Kunal Khandwala Front Office Manager

Pismo Beach, California
Reviewed 1 week ago

Have stayed at this newly renovated gem of a hotel twice and will be back! The location is convenient to everything and the staff is top notch. I love the spacious rooms and am excited for the new restaurant that is opening soon, the Douglas Room. You just can't go wrong.

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Thank susangarcia0222
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Susan! Thank you so much for sharing your experience at Tilden Hotel and we would love to have you back when our cafe, restaurant and bar open. Wishing you happy travels until then. Sincerely, Kunal Khandwala Front Office Manager

London, United Kingdom
Reviewed 1 week ago via mobile

I was content at the Tilden for a week. I went in not expecting anything special, and it was fine for a budget option. The rooms are actually quite nice (mine anyway, I stayed in a king room) but poorly-lit which really lets them down. The staff were lovely without exception, they made me feel very well looked-after. The lack...

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Thank Simon M
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Hello Simon, Thank you for sharing your feedback with us. We evaluate all guest reviews to ascertain the improvements we can make to our existing facilities. We strive to continuously improve our product and service. Room lighting is our big upcoming focus and our cafe, restaurant and bar are opening in a matter of days. Hopefully you can give us...

Denver, Colorado
Reviewed 1 week ago

This hotel has just opened 4 months ago and we were very pleased with our stay. Rooms comfortable,simple,modern for an old building. Staff super nice. Location is close to everything you want. Coffee shop wasn't set up yet but it will be Equator coffee which is local and great. Bakery items will also be local! Art in lobby was a...

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Helpful?
Thank juanthewave
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Juan, We are excited to have our cafe and restaurant opening up real soon. It will enhance the experience at Tilden Hotel for all guests and we hope you give us another try to enjoy it all. Thank you, Kunal Khandwala Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated 4 star boutique hotel in San Francisco located steps from Union Square, 8 blocks to Moscone Center, walking distance to BART, cable cars, and the Theatre District ... more   less 

Additional Information about Tilden Hotel

Address: 345 Taylor Street, San Francisco, CA 94102 (Formerly Hotel Mark Twain)
Region: United States > California > San Francisco
Price Range: RM646 - RM2,313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tilden Hotel 3.5*
Number of rooms: 118
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco
Hotel Mark Twain
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Questions & Answers

Here's what travellers have asked, with answers from Tilden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You would need to make a specific request for a street-facing room in advance.”
 of 5 bubbles dfairNC, 10 Feb 2017 | Read review
“Ensure they do not put you on the side of the building, next to the loud industrial trash compactor outside.”
 of 5 bubbles 799jordana, 12 Jan 2017 | Read review
“Higher floors better as less noise”
 of 5 bubbles slartbartifast, 5 Jan 2017 | Read review
“Make sure that you request a room that is not located next to the housekeeping storage”
 of 5 bubbles shunter7, 4 Jan 2017 | Read review
“The rooms on the corners are the larger (unless you get the suite.)”
 of 5 bubbles RedFedora, 28 Nov 2016 | Read review
5 of 5