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Tilden Hotel

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Tilden Hotel
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74 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Moraga, California
Reviewed 2 weeks ago

I worked through Hotwire to secure a 4 star hotel for my daughter's birthday. When we got there, it was definitely not a 4 star hotel but more like a 1 to 2 star hotel. I have travelled a lot over the years, and this was the worst hotel I've ever stayed in. I had 4 star expecations but the...

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Helpful?
2Thank bewthbaldwinbie
Kunal K, Manager at Tilden Hotel, responded to this review

I'm sorry to hear about the experience you had at the Tilden. We do our best in providing the best possible comfort and convenience for our guests but at times, we cannot live up to certain expectations. We hope you enjoyed your time in the city. Thank you, Kunal Khandwala Front Office Manager

Reviewed 2 weeks ago via mobile

we had a lovely stay at the tilden hotel! Jimmy & Tesha (sorry if i spelled wrong) at the front desk were fantastic! the gentleman (sorry didn't get your name) who brought in our luggage & was valet was so nice & pleasant. checking out Manny helped us & got us a coupon for breakfast at Cafe Mason (also great...

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Helpful?
Thank Karen M
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Karen! We are delighted to know that you enjoyed all our amenities and even got to watch Hamilton live! We would love to see you again in the near future. Thank you, Kunal Khandwala Front Office Manager

Austin, Texas
Reviewed 2 weeks ago

Great hotel, wonderful staff and nicely decorated rooms with fun snacks and amenities. Staff friendly and cafe downstairs served excellent food. Will definitely return and recommend. No AC, windows open had a quiet room on the 4th floor away from the street.

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Helpful?
Thank BlissfulTraveler86
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, Thank you for your kind feedback and appreciation of all our services. We look forward to your next trip.

Washington DC, District of Columbia
Reviewed 3 weeks ago

Updated fun hotel at a good location. Staff is very friendly and helpful. The rooms are nicely decorated in black-white color scheme, nice amenities. Lobby is also very inviting, with a bar/restaurant and a cafe (which was just being completed during my visit) located just off the lobby. Overall a great deal and excellent value.

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Helpful?
Thank Debbie G
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings Debbie, It was a pleasure having you stay at the Tilden Hotel. We would love to welcome you again to enjoy all our amenities and more of the city in the spring time. Thank you,

Portland
Reviewed 3 weeks ago

Rooms are small (not unusual in SF), but very comfortable. People were friendly at the desk. Email received to ask if they could set anything up for my trip. Had everything planned, but it was nice that they offered, Very good coffee shop next to the hotel, Get the Million Dollar Bacon.

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Helpful?
Thank jackebyrne
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! I'm delighted to hear about our concierge service reaching out to you prior to your arrival. We also have the cafe at Tilden open now so do make sure you take advantage of some freshly baked goods and brewed coffees that we offer. Thank you!

Porto Alegre, Brasil
Reviewed 3 weeks ago via mobile

The Hotel is very close from Union Square, the staff is very helpful, they didn't matter us to stay in the lobby talking till late night. They were doing renovation in the restaurant, and by the end of February would be ready. The only problem is the elevador, there is only one, it is old and very slow.

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Helpful?
Thank 457barv
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! We are so sorry you missed the restaurant. The Douglas Room is now open to guests so we would love to have you back when you happen to visit San Francisco. Until then, we wish you happy travels. Thank you

Greenville, North Carolina
Reviewed 3 weeks ago

The Tilden is a good value for the money. I booked this hotel based on the location (it's right across from the side entrance to the Hilton) and price--there's no ubiquitous 'resort fee' that seems so common in the Union Square area and there's free WiFi. With that being said, it's a no frills experience. The bar/café is under construction...

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Helpful?
Thank jennperry571
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings! Thank you for sharing your experience at the Tilden and I'm sorry you just missed out on our cafe, restaurant and bar which are now open to public! We look forward to your next visit when you can enjoy the complete experience.

Manteca, California
Reviewed 3 weeks ago

Loved it! Location is great for shopping and entertainment. I travel a lot and its nice to stay at a place that is so clean and friendly. Thank you Mark Murphy and the rest of the staff for a great stay. I look forward to staying there again and recommending it to all my family,friends, and business associates.

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Thank susie2092017
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you so much for your kind review! It was our pleasure having you here as a guest of The Tilden Hotel. We look forward to your next stay with us.

London, United Kingdom
Reviewed 4 weeks ago

Had been in SF staying a little out of town prior to this. Booked this hotel based on the price and what looked like great rooms. I was delighted when this was confirmed. I managed to book with a parking package which really did help. The room was substantial and the toiletries are a some of my favourite. Had a...

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Helpful?
Thank Paddyb001
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, We are thrilled to know about the impact that so many of our staff members had upon your stay. We strive to provide a personal touch of hospitality and it's rewarding for our team to see such acknowledgement. We would love to have you stay with us again and until then, happy travels!

Reviewed 4 weeks ago via mobile

Me and my wife stay stayed for our anniversary out in Frisco and absolutely loved it. Price was great for the location. We got the parking package which made it so easy. We just pull up to the front, drop off the car and they take care of it. Easy access for uber or left whichever you prefer. The guys...

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Helpful?
Thank Thomas G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated 4 star boutique hotel in San Francisco located steps from Union Square, 8 blocks to Moscone Center, walking distance to BART, cable cars, and the Theatre District ... more   less 

Additional Information about Tilden Hotel

Address: 345 Taylor St, San Francisco, CA 94102 (Formerly Hotel Mark Twain)
Region: United States > California > San Francisco
Price Range: RM711 - RM1,527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tilden Hotel 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco
Hotel Mark Twain
Hotel Style:
#44 Green Hotel in San Francisco
#49 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Tilden Hotel staff and other travellers.
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Questions? Get answers from Tilden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 8th floor and the room was quiet and the bed was so comfy..”
 of 5 bubbles I4201ZFandrear, 26 Mar 2017 | Read review
“Ask a room with sunlight!”
 of 5 bubbles kellyk784, 23 Mar 2017 | Read review
“3rd floor up to avoid bar music. 407 faced down to vent units squared by hotel rooms. Still got ambient light & airflow.”
 of 5 bubbles tony87ooo00, 22 Mar 2017 | Read review
“Ask for a room facing courtyard to avoid street noise. You'll be sleeping with windows open.”
 of 5 bubbles gregbA2255PR, 19 Mar 2017 | Read review
“No such a thing in this motel”
 of 5 bubbles 254ella1234, 17 Mar 2017 | Read review
5 of 5