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The Orchard Hotel

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2,620 Reviews from our TripAdvisor Community

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Showing 2,423: English reviews
Nevada City
Reviewed yesterday NEWvia mobile

Clean, classic hotel... one we return to each December. It's within walking distance of all the shops and restaurants, making holiday shopping and dining easy. The staff is well-trained, very polite, patient and accommodating. They are eager to make certain everything about your stay is what you need and want. Also, it's right on the trolley line, so again easy...

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Thank Francis C
San Francisco, California
Reviewed 2 days ago NEW

We've stayed at the Orchard a couple of times, and it remains a good choice. There are cheaper rooms around, but those rooms are for the most part old, small, and musty. The Orchard has reasonable rates (for Union Square area), fresh, large, and well appointed rooms, and excellent, friendly service staff. Only a two minute walk from the Square,...

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Thank coopersf
Noumea, New Caledonia
Reviewed 5 days ago NEW

We arrived early morning after a long overseas flight, we had a very nice welcome and they gave us the room immediatly;the room was spacious and quiet facing the back side; the location is excellent and it is very easy to walk around to discover the city center; we tried the breakfast but were disappointed about it;we also had an...

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Helpful?
Thank laurent503
Collins C, Manager at The Orchard Hotel, responded to this review

We're thrilled our staff was helpful and that the room was quiet and spacious. I'm disappointed our breakfast missed the mark, but overall it sounds like we helped you have a pleasant trip, which means a lot to us here. Next time you're in the area we'd love for you to stay with us again. Fondly, Collins C., Front Office...

Santa Cruz
Reviewed 5 days ago NEW

My husband and I spent the weekend after Thanksgiving at the Orchard Hotel. It was perfect. 2 blocks from Union Square, close to shopping and restaurants. The staff was friendly and helpful. The room and bathroom were spacious. Even with a room that faced Bush St., it was quiet. Love this hotel!

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Thank KSB95005
Collins C, Manager at The Orchard Hotel, responded to this review

We're happy you had a perfect stay and enjoyed your room! We're looking forward to your next visit to the area. All the best, Collins C., Front Office Manager

Reviewed 1 week ago

We chose the Orchard Hotel based on Trip Advisor reviews and the location. It's 2 blocks north of Union Square as well as 2 blocks west of the gate to Chinatown. It's also on the Powell St cable car line from Fisherman's Wharf. All the staff from the front desk to the doormen to the staff in the restaurant provided...

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1Thank Steve P
Collins C, Manager at The Orchard Hotel, responded to this review

We're so happy that the price, the staff, and our location were all to your liking, Steve. Thanks for relaxing at our place at the end of a fun day in San Francisco. We're looking forward to your next trip in town! All the best, Collins C., Front Office Manager

Auckland, New Zealand
Reviewed 1 week ago

The hotel is in a great location, walking distance from most attractions and shopping, our room was quiet and spacious, including a spacious bathroom. Breakfast is included and not just a continental breakfast, you can choose from anything on the menu. Staff were always friendly and helpful. I also loved how eco-friendly this hotel was - refillable shampoo etc, minimal...

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Thank travelhappy241
Collins C, Manager at The Orchard Hotel, responded to this review

I'm glad you can appreciate how eco-friendly we are! You might not've known this, but we actually plant a tree for every Trip Advisor review we get, as well, so thanks for contributing to a green planet by leaving us these kind words. We're happy you liked your room and our hotel's location, and we hope you'll consider staying with...

Godalming, United Kingdom
Reviewed 1 week ago via mobile

I had a brief overnight stay at the Orchard Hotel before heading to a family wedding nearby. The room was very clean, good TV and stereo systems in room, the staff friendly and hotel is in a great location. I didn't have food in the hotel because I was too jet-lagged to test the menu properly, and so went to...

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1Thank BG1500
Collins C, Manager at The Orchard Hotel, responded to this review

Thanks for staying with us, we're happy you were comfortable in your room! It sounds like there was some miscommunication on our part, because we do have a small fitness center, and we're sorry you didn't get to take advantage of it while you were in town. Thanks again for enjoying a stay at our place, we'll see you again...

Reviewed 1 week ago

A lovely hotel, the reception staff, the rooms and a tasty breakfast every day made our staff most enjoyable. Would thoroughly recommend this hotel as it was very central to everything, a short walk to China town and Union Square.

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Thank Scampadog
Collins C, Manager at The Orchard Hotel, responded to this review

I'm so happy you loved our place, including our breakfast and our service. Next time you're in town we'd love for you to stay with us again. Best wishes, Collins C., Front Office Manager

Vallejo, California
Reviewed 2 weeks ago

I was very satisfied with everything during my stay at Orchard Hotel San Francisco. From the booking/reservation service (Tommy Fullove-Senior Sales Manager-who surprised us with a bottle of wine delivered to our room upon check-in), to the Valet Rep, The Bellman, the Front desk, the restaurant/bar, and the room service delivery person..... These people were all very friendly, gracious, and...

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Thank gibs1jag
Collins C, Manager at The Orchard Hotel, responded to this review

It means a lot to me that you left satisfied, and that our staff was helpful from start to finish. Next time you're in the area, we'd love for you to stay with us again. Happy travels, Collins C., Front Office Manager

Reviewed 2 weeks ago via mobile

From the moment I contacted this hotel about booking a small block of rooms at a desired price point, to the time we said goodbye, all of the people we dealt with at the hotel were friendly, positive, always smiling, and above all - courteous! The bellmen were a delight, the receptionists always welcoming, and overall, I would recommend this...

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Thank A B
Collins C, Manager at The Orchard Hotel, responded to this review

Congratulations, Ashima, and thank you for staying with us! It means so much to me that we could help make your trip everything it should be. It's great that our staff was pleasant and our location perfect. We're excited to see you next time you're in town. All the best, Collins C., Front Office Manager

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Orchard Hotel, where boutique elegance and eco-awareness coexist beautifully. A green hotel near Union Square in downtown San Francisco, California, our luxury boutique hotel offers outstanding service and an incomparable location. From our lovely entryway to our well-equipped meeting space, The Orchard Hotel captures the essence of style in San Francisco. At The Orchard Hotel, our distinctive boutique delivers a mix of classic charm, outstanding service and contemporary panache for both business and pleasure travelers. We are one of San Francisco's greenest hotels and one of the very first to earn the US Green Building Council's (USGBC) LEED-EB(R) (Leadership in Energy & Environmental Design) certification. Additionally, the hotel is recognized as a certified green business by the San Francisco Department of the Environment and proud sister property of California's first LEED-NC(R) certified property - the Orchard Garden Hotel. At The Orchard Hotel, green is a way of life. ... more   less 

Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108-3510
Region: United States > California > San Francisco > Union Square
Price Range: RM862 - RM1,778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Orchard Hotel 4*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cancelon, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your The Orchard Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco
Hotel Style:
#6 Family Hotel in San Francisco
#7 Green Hotel in San Francisco
#8 Luxury Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#11 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Orchard Hotel staff and other travellers.
25 questions
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Questions? Get answers from The Orchard Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back side room are more quiet”
 of 5 bubbles laurent503, 3 Dec 2016 | Read review
“ask for a quiet room at the back”
 of 5 bubbles travelhappy241, 28 Nov 2016 | Read review
“Our room was near the back of the hotel away from the elevators on the 8th floor and was very quiet.”
 of 5 bubbles gibs1jag, 24 Nov 2016 | Read review
“The street side rooms have nice views (urban, not scenic) but street noises can be heard.”
 of 5 bubbles Jagggs, 21 Nov 2016 | Read review
“Higher floor will be quieter.”
 of 5 bubbles showkit33048, 15 Nov 2016 | Read review
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