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Hostelling International- San Francisco/ Downtown

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765 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Brisbane, Australia
Reviewed 4 days ago NEW

My friend and I stayed here for three nights. We were in a private room with our own shower and, as the last leg of a five-week trip, it was a dream. Our room was much better than we expected. We also weren't expecting the basic breakfast options. Overall, we were really pleased with our experience. The staff keep a...

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Helpful?
Thank lizgraetz
Reviewed 5 days ago NEWvia mobile

I stayed in the hostel for 6 nights, in a 4 bed female dormitory, with a friend. On my third day, Tuesday, the other 2 girls in our room checked out, and left the hostel before me and my friend did left for the day. I had a Disneyland sweatshirt, but got the sleeve wet, so I left it on...

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Thank Amanda C
Reviewed 1 week ago via mobile

Originally booked 2 beds in a dorm room but when we arrived at 9am (early) they upgraded us to a private room for free! And let us check in early. Staff were extremely helpful and friendly. Shared bathroom was a bit gross but what do you expect, and also the laundry machines needed a clean - someone's hair was all...

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Helpful?
Thank Timika K
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thanks for writing this feedback, traveler! I'm glad you managed to enjoy your stay and appreciate the note about the bathroom and laundry machines. I'll be checking in with housekeeping to make sure we're continuing to live up to our top HI standards of quality and cleanliness. All the best! Lydia (Assistant General Manager)

Reviewed 1 week ago

Not a bad hostel but there were a few disappointing aspects during my 7 nights spent here last August. I had 2 seperate visits and the first room was clean with a spacious bathroom but very noisy. Street noise was constant and the conversations from the dorm next door could be easily comprehended. The second room was on a higher...

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Helpful?
Thank Sarah H
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thanks so much for taking the time to write this review, traveler! I'm sorry to hear that your stay did not quite live up to expectations. Regarding the noise, we are indeed located in a bustling, central area of the city, so I do hope you were able to grab some earplugs from the front desk! And I agree that...

Edmonton, Canada
Reviewed 1 week ago

Awesome location, extremely affordable rates, lots of in-house amenities and opportunities to meet travelers from all-over; loved the queen bedroom with private en-suite shower. Bed was great, room had ample storage, towels were fluffy, WiFi was spotty but did the track. Surrounded by great diners and a short walk to Union Square, I wouldn't hesitate to stay here again!

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Helpful?
Thank DJSHOWBOY
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thanks for the review! I'm pleased that you enjoyed a comfortable stay with us and we look forward to welcoming you back again someday. :) Safe travels, Lydia (Assistant General Manager)

New York City, New York
Reviewed 3 weeks ago

Large, clean, modern hostel with nice touches (e.g. a charging shelf above each bed) and great breakfast. Felt more like a hotel than a $40/night place. Also excellent location close to everything in the downtown area. Best value in the city.

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Thank cr2630
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Wonderful to read your review, and I'm thrilled to hear that you enjoyed our amenities during your stay! Come back and see us again sometime. :) Safe travels, Lydia (Assistant General Manager)

Austin, Texas
Reviewed 11 December 2016

Close to Powell Station so ridiculously easy to get to from the airport, also, a few buses stop near by. A few fast food places right down the street made me comfortable about running out for a late night snack (traveled as a solo female). They have laundry facilities (I think a dryer load was 25 cents), a couple lounges,...

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Helpful?
Thank Tania M
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thanks for taking time to write this review! I'm so glad to hear that you enjoyed your stay, and we hope to welcome you back again soon. :) Safe travels! -Lydia (Assistant General Manager)

Gold Coast, Australia
Reviewed 8 December 2016

My boyfriend and I needed a place to stay for one night in San Fran, so we decided to book two beds here in the six-bed mixed dorm. The dorms are very clean and modern and we even had an ensuite in the room. The location of the hostel is close to Powell St. Station, which made travelling around super...

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Helpful?
Thank Stephanie P
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Lovely to read your review, traveler! Thank you for taking the time to write. :) -Lydia (Assistant General Manager)

Singapore
Reviewed 29 November 2016

I've stayed in this hostel several times and it never disappoints. Great quality for a hostel - the facilities are very well maintained, and the beds are comfortable. The private room has a sink and a small fan. I love the fact that the walls are solid concrete, so you don't really hear what's going on in the next room....

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Helpful?
Thank bleachedquasar
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thank you for your stellar review, traveler! I appreciate your attention to detail and look forward to hosting you on your next visit. :) Safe travels, Lydia (Assistant General Manager)

Reviewed 26 November 2016 via mobile

It was very very noisy, we struggled to sleep most nights as the walls were extremely thin. You can hear people walk, talk, shower, use the toilet and fart up to three rooms away. Elevators were broken, so you could hear everyone dragging their cases down five floors of stairs at all times of the night. There were windows everywhere...

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Thank OopsGoose
HISFDowntown, Manager at Hostelling International- San Francisco/ Downtown, responded to this review

Thanks for taking the time to write this detailed review, traveler! We pride ourselves on our ability to offer safe, clean, affordable accommodations to hostellers, so I'm sorry to hear that our amenities did not meet your expectations. It's indeed unfortunate that your visit coincided with a time when our elevator was temporarily out of service. It was an unusual...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the heart of the city, just one block from Union Square and steps from Chinatown and the cable cars! HI-San Francisco Downtown is close to the best cafes, clubs, theaters, and shopping. You'll love our new look, low prices, and four-bed dorms (coed dorms range from 4-8 beds). Free continental breakfast, free WiFi, DSL Internet, guest kitchen, free linens and towels, daily housekeeping, free/low-cost daily activities and tours, 24-hour reception, and no curfews, chores, or lockouts. ... more   less 

Additional Information about Hostelling International- San Francisco/ Downtown

Address: 312 Mason St, San Francisco, CA 94102-1704
Region: United States > California > San Francisco > Union Square
Price Range: RM232 - RM688 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Hostelling International- San Francisco/ Downtown 1.5*
Number of rooms: 13
Reservation Options:
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Also Known As:
Hostelling International- San Francisco/ Downtown Hotel San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hostelling International- San Francisco/ Downtown staff and other travellers.
14 questions
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Leeds, United Kingdom
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Redmond, Washington
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Questions? Get answers from Hostelling International- San Francisco/ Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen room with private ensuite bathroom if you can!”
 of 5 bubbles DJSHOWBOY, 5 Jan 2017 | Read review
“Far back corners of upper floors have a bathtub. Handicap accessible .”
 of 5 bubbles Taniatheawesome, 10 Dec 2016 | Read review
“City view rooms are loud. Use the freely supplied earplugs and you'll sleep well.”
 of 5 bubbles 513iang, 27 Oct 2016 | Read review
“The rooms with city views are fun to look out but street-noisy. The rooms with in-facing windows have no view but have NO street noise.”
 of 5 bubbles itz_mon, 12 Oct 2016 | Read review
“Second floor interior rooms are relatively quiet and easily accessible, which is important if you don't want to climb tons of stairs.”
 of 5 bubbles AdventurousDolphin, 12 Oct 2016 | Read review
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