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Park Central Hotel San Francisco

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Park Central Hotel San Francisco
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3,451 Reviews from our TripAdvisor Community

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There are newer reviews for Park Central Hotel San Francisco
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Showing 3,143: English reviews
Reviewed 3 weeks ago

Outstanding customer service provided by Tif. Give this woman a raise. She was extremely attentive, and caring of our wellbeing in ensuring a welcome and comfortable stay. The room was very clean and well kept. The location was also unbeatable! Great views.

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Helpful?
Thank Mike A
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi Mike A, Thank you for speaking so highly of our staff and taking the time to recognize Tif and the rest of our associates. We are pleased to know that we lived up to your expectations in terms of service, hotel facilities and location. On behalf of our team here at Park Central Hotel San Francisco, we look forward...

Reviewed 3 weeks ago via mobile

The Park is great...don't let the three stars I rated it worry you. It's a great basic hotel. No mini bar, no room service and no frills. But its unfair to write it off, its considerably lower priced that other business hotels in the area and its got great staff, a nice bar down stairs and you are stone throw...

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1Thank BAlbert75
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi BAlbert75, Thank you for reviewing your recent stay. I truly appreciate the time you took to share your thoughts and allowing us the opportunity to use them as learning moments with the intention of enhancing our guest experience. We thank you for sharing your experience and we hope to welcome you back to San Francisco in the not too...

New York City, New York
Reviewed 3 weeks ago via mobile

Situated among all of the slightly more expensive hotels in Soma, like the W, St Regis, Ritz Carlton, sits the Park Central. Chose it for ratings, price and proximity to museums. Not disappointed. Hotel very nicely appointed: great beds, comfy linens and towels, beautiful bathroom with the best shower ever. Excellent staff. Asked about NY Times, was slipped under our...

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Helpful?
1Thank MeSoko
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi MeSoko, Thank you so much for staying at the Park Central Hotel San Francisco and for recommending our hotel to the other readers of Trip Advisor. We are indeed fortunate to be supported by a team who is dedicated to deliver the best hospitality and give our guest every reason to return. It will be my pleasure to share...

New York City, New York
Reviewed 3 weeks ago

Checkin: there is a clear line to check-in for rewards members (large sign, welcome mat). Nothing for non-rewards members. Very confusing as to where to go. If they want to make you feel like a second class citizen upon entrance: mission accomplished! Also, the citrus air freshener they blitzkrieg the lobby with is assaulting on the nose. Similarly, the hallways...

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Helpful?
Thank AFellaTraveler
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Dear AFellaTraveler, Thank you for your review and taking the time to share your experience with us. We are very sorry to hear your stay was not up to your expectations. Your feedback has been shared with our team to ensure these issues are correct moving forward. We sincerely apologize for the shortfalls and inconvenience caused. Please give us an...

Minneapolis, Minnesota
Reviewed 3 weeks ago

This place is a short walk from a lot of shopping and Union Square. The room was a decent size, comfy bed, quite a nice bathroom with great water pressure, flat screen and free wifi. What I didn't appreciate was the lack of tea in my room. Plenty of coffee...but no tea. I guess everyone just drinks coffee these days....

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Helpful?
Thank Michael K
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi Michael K, Thank you for choosing the Park Central Hotel San Francisco on your recent stay. The pleasure is ours to have made your stays here comfortable and enjoyable. Indeed there are many important factors to a good hotel stay and I am happy that we have met them for you. Your feedback allows us to make constant improvements...

Wilmington, Delaware
Reviewed 3 weeks ago via mobile

Stayed at the Park Central for two nights for business. The location is okay, the room okay and amenities okay. They do have a fitness center but it is fairly small for a hotel of this size. Also, they do not have room service. I stayed for the Starwood points, but not sure it is worth it.

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Helpful?
Thank 325binbin
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi 325binbin, Thank you for reviewing your recent stay. I truly appreciate the time you took to share your thoughts and allowing us the opportunity to use them as learning moments with the intention of enhancing our guest experience. We thank you for sharing your experience and we hope to welcome you back to San Francisco in the not too...

Pretoria, South Africa
Reviewed 3 weeks ago via mobile

Great hotel with amazing staff and friendly management. The front desk staff are warm and friendly, really enjoyed my stay here especially since it was my first time in San Francisco! Really felt home

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Helpful?
Thank Kabelo S
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi Kabelo S, It means a great deal to us when our guests have 'great experiences' when they stay with us. Thank you for making Park Central Hotel San Francisco your home away from home and we are proud that our team impressed you with their pleasant demeanor and personalized service. We look forward to many more visits and welcoming...

Birmingham, United Kingdom
Reviewed 3 weeks ago

I come to a conference at Moscone West, this hotel is about a 5 minute walk and really quite close. PROS: Excellent Breakfast, great spread and choice, fresh fruit, waffles, fresh orange juice. Spacious Room, Good shower. Nice towels. Close to the Subway Restaurant for some nice sandwiches which is open 24 hours and opposite the hotel. This hotel is...

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Helpful?
Thank Bill792
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi Bill792, Thank you for reviewing your recent stay and sharing both positive and negative aspects. While it was a delight to read about your satisfaction with our convenient location, guest's room and the breakfast at MaSo. Once again, we thank you again for your feedback, and look forward to seeing you in the near future for better stay experience.

White Rock, Canada
Reviewed 4 weeks ago

I chose this hotel primarily because it was one of the best priced of the "decent" 4 start hotels in downtown, and I love the location, which is central to anything a tourist wants in San Francisco A lot of the reviews mention the annoying resort fee, which is a joke. This is not a resort, it's a downtown hotel....

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Helpful?
Thank LucBjorn
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi LucBjorn, Thank you for your honest feedback. We are concerned to note of your recent stay experience and that the issues highlighted in your survey will be duly addressed with the team for immediate improvement. We hope you will give us another opportunity to reinstate your confidence in our service delivery. We sincerely apologize for the inconvenience caused.

Los Angeles, California
Reviewed 4 weeks ago

I'm in San Francisco every couple of weeks for business and usually stay at other properties but since I was travelling with fellow colleagues thought this would be easier for everyone. We were running late for meetings when we pulled up at 11:00AM so instead of checking in we checked in the luggage, got our luggage tag and ran to...

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Helpful?
Thank nycinoc
Pauline P, Manager at Park Central Hotel San Francisco, responded to this review

Hi nycinoc, We are sorry for the service shortfalls that you have encountered during your stay. Please rest assured that our team is looking into your mentioned issues for immediate rectification and additionally, we will look into the manning strategy to further improve the level of efficiency and to ensure that our team is better equipped to deliver efficient service....

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at the Park Central San Francisco Hotel - located amidst our city's most popular sights and venues. Our newly re-imagined hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. ... more   less 

Additional Information about Park Central Hotel San Francisco

Address: 50 Third Street, San Francisco, CA 94103-3106 (Formerly Westin San Francisco Market Street)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: RM924 - RM2,258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Central Hotel San Francisco 4*
Number of rooms: 681
Reservation Options:
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Also Known As:
Westin San Francisco Market Street Hotel San Francisco
San Francisco Westin
Hotel Style:
#14 Green Hotel in San Francisco
#34 Business Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#46 Family Hotel in San Francisco
#69 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Park Central Hotel San Francisco staff and other travellers.
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Questions? Get answers from Park Central Hotel San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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