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InterContinental San Francisco

1.1 km from San Francisco centre
  • Fitness centre
  • Spa
  • Pool
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888 Howard Street, San Francisco, CA 94103-3011
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2,770 Reviews from our TripAdvisor Community

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Showing 2,444: English reviews
London
Reviewed 5 February 2014

this hotel is centrally located and has good access to public transport from which to explore the City. It is located down town and close to most conference venues. - check in was slow as a bus full of people arrived. Took around 30 - 40 minutes. - rooms were very modern and comfortable. The view was nice. large shower...

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Helpful?
Thank Ryanbruce
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Ryanbruce, Thank you for taking the time to review your recent stay with us, we appreciate all guest comments. We're glad you thought our location was so convenient, our rooms so modern and comfortable with nice views and thought our checkout was so easy and efficient. I apologize for the extended check in time you experienced. We do look...

Cranston, Rhode Island, United States
Reviewed 3 February 2014

More than anything, I think the staff at the Intercontinental was wonderful! I traveled there for a conference that was at the hotel--what impressed me most was the friendly and courteous staff that I encountered throughout my stay (from the concierge through the buffet servers). The rooms were large, comfortable and clean--the hotel is a little away from the main...

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Thank Krssy215
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Krssy215, Thank you for writing this review of your stay with us. We're so glad you found our location so easy, our rooms so big and clean and particularly our staff so wonderful. We take pride in providing exceptional guest service and we thank you for mentioning how much you enjoyed all of our staff, from the concierge to...

Sydney, Australia
Reviewed 3 February 2014

I travel a lot and have stayed at this property a number of times. This it a top Intercontinental hotel. The rooms are excellent, bright, quiet and everything you expect from a 4+ star hotel. but where this hotel really shines is in it's customer service. Today I had a problem with my reservation and the front office manager Ronald...

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Helpful?
Thank Aussie_trekker
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Aussie_trekker, Thank you for leaving such wonderful comments about your recent stay. We are so glad that Ronald made such a lasting impression on you and your thoughts of our staff. We're glad that you love our guest rooms and club lounge, but that our staff has made your stays with us so memorable. We look forward to hosting...

Nanton, Canada
Reviewed 2 February 2014

We always stay here when in San Fran. This year we've stayed at the Intercontinental in San Fran, Monterey and Toronto, this is our favorite, very luxurious, nice spa, excellent view of the bay, extremely friendly and helpful staff.

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Thank Nanton_Candy_Store
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Nanton_Candy_Store, Thank you for making us your hotel of choice when you visit San Francisco. We're so honored to be your favorite of the other InterContinental hotels you've visited! We look forward to your next stay with us! Best Regards, Monica Dropkin Area Reservations Manager

Reviewed 2 February 2014 via mobile

Friendly crew, good rooms, good breakfast :) I love the part of the town in which the hotel is located and when you arrive your car is immediately driven to parking. The crew was very kind when we needed any help

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Thank Niko L
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Niko L, Thank you for taking the time to write this review. We're so glad you enjoyed our guestrooms, friendly staff and delicious breakfast. We also love how conveniently located we are and are happy you found our location perfect for your stay. We hope you'll join us again soon. Best Regards, Monica Dropkin Area Reservations Manager

Vancouver, Canada
Reviewed 31 January 2014

Stayed here for one night and was not disappointed. The staff was friendly upon arrival and throughout our stay. The rooms were large, clean and the bathroom looked quite modern. I like the location as it's easy to get around from the hotel, provided you know which streets to avoid.

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Thank Hari R
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Hari R, Thank you for sharing your experiences of your recent stay. We're glad you enjoyed our guestrooms and found our staff so wonderful during your stay. We look forward to welcoming you back soon. Best Regards, Monica Dropkin Area Reservations Manager

San Francisco, California
Reviewed 29 January 2014

The hotel building and lobby is very nice. Definitely looks like a 4 star hotel when you walk in. The staff is top notch. Two big complaints… 1) The desk chair in my room had a stain on it that was pretty disgusting (I think it was silicone-based if you know what I mean) so I didn't get to use...

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Thank Marc L
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear Marc L, Thank you for taking the time to write this review of your stay. I'm glad you found the lobby to your liking and thought our staff was top notch. I apologize for the stain on the desk chair in your guest room and the conditions of the towels. I have forwarded your comments to our Director of...

Sydney, Australia
Reviewed 26 January 2014

I am an Ambassador member, and have stayed at a few other Intercontinental hotels in major cities. I stayed in one of the Club rooms on level 31st, which is supposed to be one of their best. The room was nice and spacious, no complaints there. The bathroom was also very large with a nice spa. The views however were...

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Thank kufudo
IHGCare, Guest Relations Manager at InterContinental San Francisco, responded to this review

Dear kufudo, Thank you for being an IHG Rewards Club Ambassador member and for leaving us a feedback regarding your experience. I am disappointed to hear that your stay with us did not live up to your expectations. I sincerely apologize for we fell below your standards on the room location and regret that this has negatively affected your overall...

San Jose, California
Reviewed 24 January 2014

I stay at Intercontinental Hotels when available and they all exude the same level of quality and care but this one was different due to one person. In my mad dash that is 2014 so far, I made a mistake of booking my arrival date one day early. JD was on the job. He helped sort it out, corrected my...

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Thank CaliforniaBrad
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear CaliforniaBrad, I cannot thank you enough for writing this glowing review. We are very proud of friendly and productive staff and are so glad when they make such an impression on our guests. I have passed your comments to to JD and the front office team. We're delighted to hear how much you enjoyed not only our service, but...

Oxfordshire, United Kingdom
Reviewed 24 January 2014

My wife and I arrived at the Intercontinental Hotel on Thursday afternoon 16th January after an 11 hour flight from London. We have stayed before as we attend the NASFT in the Moscone Centre and each time it seems to get better. This time we were on the 15th Floor and our room as before was spotless. An added benefit...

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Helpful?
Thank WiggleOxford
Monica D, Manager at InterContinental San Francisco, responded to this review

Dear WiggleOxford, Thank you for staying with us again during your conference year. We appreciate your loyalty and hope to continue to impress and make each year better than the last. We're glad you found our rooms spotless and our dining options to your liking. We hope to see you again, and maybe even before next years conference. Best Regards,...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more   less 

Additional Information about InterContinental San Francisco

Address: 888 Howard Street, San Francisco, CA 94103-3011
Region: United States > California > San Francisco > SoMa
Price Range: RM905 - RM2,972 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental
Hotel Style:
#8 Spa Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#15 Business Hotel in San Francisco
#19 Luxury Hotel in San Francisco
#22 Family Hotel in San Francisco
#25 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Francisco staff and other travellers.
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Questions? Get answers from InterContinental San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect to get a good room, and don't expect an upgrade”
 of 5 bubbles mnasf, 17 Feb 2017 | Read review
“High Floors offer the best views”
  • Corner room with two sides of picture windows with city views, night
  • City View from high floor room
  • Corner room with two sides of picture windows with city views, day
 of 5 bubbles mychalr2017, 15 Feb 2017 | Read review
“Higher floors if you can.”
 of 5 bubbles garrellm, 10 Feb 2017 | Read review
“Don't take an upgrade, you'll get charged for nothing.”
 of 5 bubbles TravelMonkey29, 6 Feb 2017 | Read review
“Get a higher floor with bay view, but if you don't spend much time in your room, its not important which floor you're on..”
 of 5 bubbles 463hansm, 1 Feb 2017 | Read review
5 of 5