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The Herbert Hotel

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The Herbert Hotel
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1,178 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Quezon City, Philippines
Reviewed 5 March 2016

We went for a short stay in san francisco. The hotel was very near to the bart and the cable car. Union square was also a block away. Many stores surround the area - h&m, uniqlo, macy's to name a few.

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Thank jayw811
Amsterdam, The Netherlands
Reviewed 4 March 2016

Picked this hotel because it's right in the middle of Union Square (Read: Shopping) with public transport within a 5 minute walk to all corners of San Francisco. It was also perfect for jetlag as there is a Starbucks next door open odd hours of the night and also a huge Walgreens next door where you can buy travel items...

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1Thank Sue K
Calgary, Alberta
Reviewed 3 March 2016

Smelly rooms, dirty bathroom, staff are not polite and not very helpful. I took a room with shared facilities. The only shared toilet on the floor was bad on my first night. You would expect the hotel staff to inform us of alternate toilet, but they did not even care. Imagine waking up at night to use the toilet and...

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3Thank emekao442
Giovanni G, Manager at The Herbert Hotel, responded to this review

The front desk agents that spoke with this gentleman gave me some personal insight on the character of this guest. This guest came down to one of our front desk agents very late in the night and spoke with her about a possibility of a late check out. The guest desired to check out by 3pm and this accrues a...

Madrid
Reviewed 29 February 2016

I had a great time in the Herbert hotel, the location is perfect and the staff was really kind, friendly and helpful. The rooms were clean but the shared bathroom wasn't so clean as I was expecting. A little bit noisy in the night so don't forget to bring your earplugs with you!

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Thank mariavs779209
ケロウナ
Reviewed 24 February 2016

I have arrived Hotel earlier time before checking time , but hotel front staff could check availability of the room, and could allow me to check in. Also he could make arrangement shuttle bus for next day early in the morning to Airport. Thanks to his support, I could leave my suitcase in the room earlier time and enjoy rest...

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Thank ケロウナ
Sacramento, California
Reviewed 22 February 2016

This is a vintage SF hotel that has been modernized. The room was quite small - a queen sized bed with about four feet on three sides of it. The internet ad said "shared bathroom". I expected an adjoining BR with another room on the other side. No! There is one toilet stall and a separate small shower stall at...

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Thank lynncN4454ZJ
Giovanni G, Manager at The Herbert Hotel, responded to this review

First, we would like to apologize for the confusion. Our "shared bathrooms" are rooms that have bathrooms that are seperate from the rooms. Rooms with the adjoined bathrooms are the family connector rooms. These rooms are usually larger than simply the standard or the room that you booked, the economy rooms. We are glad that the decor was to your...

Athens, Greece
Reviewed 22 February 2016

It's a sympathetic - old building hotel but very noisy. It's clean enough , good free wifi at the best location in town. There are several places arround for breakfast. One of the best cheap and tasty is "Central coffee".

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Thank elena s
Reviewed 22 February 2016 via mobile

Stayed in one of their deluxe rooms but you wouldn't say it was deluxe, it was very bland more like a cell. The bed was comfortable though and shower was good although it did soak the whole bathroom due to loose fitting Well located though if you want to be near Union Square and Macy's

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Thank Luke M
Giovanni G, Manager at The Herbert Hotel, responded to this review

Our hotel is known for its prime location just a block and a half away from union square. We are very sorry the deluxe room was not to your liking. We consider these rooms to be very spacious and roomy. I am very sorry about the shower getting water over the bathroom floor. If we had more information then we...

Reviewed 20 February 2016

Location is great for city exploration with trams running from the bottom of the hill (One of the must do's). Bus tours Running from Union Square about a minute stroll from the front door. Hotel is basic but good value

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1Thank Ramsammy69
Toronto, Ontario
Reviewed 18 February 2016

The hotel is located very Close to union Square, many shops and restaurant. We had a double bed economy room with shared bathrooms. The rate was great for us and the shared bathrooms were kept very clean. Because it was very hot in the room we had to keep the window open all night and we found the area very...

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Thank anka196
Giovanni G, Manager at The Herbert Hotel, responded to this review

Thank you for taking the time to leave a review for us, your opinion and comments are greatly appreciated. Unfortunately the area around the hotel is bustling at night time. It generates much traffic from the neighboring shops and attraction, namely Union Square and the Powell cable car stop. If the noise is a big issue, then requesting a room...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
The Herbert Hotel is a small historic hotel located on the Powell Street Cable Car line at legendary Union Square, San Francisco, California. Newly designed and renovated, the hotel offers style, location and affordability unmatched in the city center. Conveniently located in the heart of the city, the Herbert is a short walk from San Francisco's many attractions. Restaurants, shops galleries and theaters are just outside our door. Moscone Center, Chinatown, the Museum of Modern Art and the world's most fabulous stores are a short walk away. Our 99 guest rooms are newly designed and renovated. All of our rooms come with high speed internet access. We offer suites and single rooms at affordable prices as well as double and triple connecting rooms that are ideal for families. Offering modern hotel amenities and a classic San Francisco hotel, The Herbert is ideal for families as as well as business and leisure travelers. Enjoy the comfort of clean and well-equipped accommodations at a fraction of the price of typical downtown San Francisco hotels. Make a reservation today! ... more   less 

Additional Information about The Herbert Hotel

Address: 161 Powell Street, San Francisco, CA 94102-2291
Region: United States > California > San Francisco > Union Square
Price Range: RM364 - RM1,751 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Herbert Hotel 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Herbert Hotel San Francisco
Hotel Style:
#14 Best Value Hotel in San Francisco
#65 Business Hotel in San Francisco
#79 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Herbert Hotel staff and other travellers.
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Perth, Australia
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room as high up as possible to have it quiet.”
 of 5 bubbles Howletts, 6 Dec 2016 | Read review
“Book early as possible”
 of 5 bubbles Dottie1945, 5 Dec 2016 | Read review
“Room 500 quite close to the elevator if you're lugging heavy bags around.”
 of 5 bubbles 52thomase, 16 Nov 2016 | Read review
“If you don't want it so noisy at night, request a room towards the back. I personally loved looking out at all the world on Powell.”
 of 5 bubbles 592tammieb, 15 Nov 2016 | Read review
“Some street noise so you might not want to leave the window open if it's warm, but turn overhead fan up to high and the room is a comfortable temperature. ”
 of 5 bubbles SuzanneW755, 13 Nov 2016 | Read review
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