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The Tuscan

3.0 km from San Francisco centre
  • Free Wifi
  • Restaurant
  • Room Service
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1 room, 2 adults, 0 children
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425 North Point Street, San Francisco, CA 94133-1405
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3,977 Reviews from our TripAdvisor Community

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Showing 3,537: English reviews
Denver, Colorado
Reviewed 4 weeks ago

Stayed at The Tuscan Jan. 17th-21st and I have to say I was really impressed with the staff and the location of the hotel itself. When we first arrived (around 10 am) they didn't make us wait to check-in, they had a room ready. We had come out to San Francisco for my birthday and to celebrate it, the hotel...

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Helpful?
1Thank Jlovato23
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the great review! It sounds like the staff took great care of you, I may be biased but I think they are amazing also. Our location is perfect as you mentioned, close to many attractions and dining options with easy access to different neighborhoods in SF. Please come back and visit us again for your...

Wittenberg, Wisconsin
Reviewed 5 weeks ago via mobile

I enjoy the location of the Tuscan and that it has a restaurant. This year they were renovating the 4th floor which is actually a good thing as the bathroom smells musty. The only problem was the lack of hot water (due to renovations????) but to even get hot water you had to run the tub for an unbelievable amount...

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Helpful?
Thank dred1
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the review. You are right we are renovating, our entire hotel. We are very excited about the new product we are going to be bringing to the market place. We have had intermittent water shut offs to replace plumbing fixtures. We plan these from 10am-5pm to try not to disturb our guests who might be...

Surrey, BC, Canada
Reviewed 22 January 2017

Warm welcome, very great staff. A bit pricey but not too bad compared to other hotel chains downtown San Francisco. Great restaurant located downstairs too. Easy access to Pier 39, Fisherman's Wharf, Coit Tower, Embarcadero, Pier 33 for Alcatraz tours, and there's also a shopping mall at the corner of North Point and Mason, very convenient (Safeway, Walgreens pharmacy...) Only...

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Helpful?
1Thank Laurent F
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the great 5 star review! It's great to hear that you enjoyed the location restaurant. Thank you for the notes on the wi-fi I will alert our IT manager so we can look into that. Thank you again, we hope to have you back in the future! Cheers, Nikki Carlson General Manager

Auckland, New Zealand
Reviewed 20 January 2017 via mobile

This was an expensive hotel for us. The room was dated, and quite small for a family of 4. The doormen and front desk staff were great, very helpful. The hotel lobby always had chilled water, sometimes popcorn, and free coffee and tea every morning. It was a handy location. The hotel bar and restaurant was lovely, good food but...

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Helpful?
1Thank TaylorFamilyNZ
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for taking time to share your feedback with us! It's great to read that our staff took great care of you and that you were able to enjoy some of our complimentary amenities. Thank you for the review. Cheers- Nikki Carlson General Manager

Sydney, Australia
Reviewed 19 January 2017 via mobile

The room was very nice, a family suite clean and with plenary of room for 2 adults and 3 kids, however the room (214) facing the road was super noisy. I asked to be moved, the staff were very professional but wanted to charge me an extra $200 for adjoining rooms. A good hotel but chose your room carefully.

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Helpful?
Thank B B
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for sharing you experience, we value all of our guests feedback and use it to improve our operation. I am sorry you had challenges with this suite that was booked, we always want our guests to enjoy the accommodations that were booked. For a family of 5 I would always recommend booking two guest rooms and...

Indianapolis, Indiana
Reviewed 17 January 2017

The hotel is a 5-10 minute walk to Fisherman's Wharf and many other attractions. The staff is very friendly and helpful. Depending on where your room is, you might be able to hear some street noise but it isn't unbearable. The hotel does not provide transportation to/from the airport but there are many ride sharing companies that do.

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Helpful?
Thank Jessica M
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Jessica, Thank you for the review! I am glad you enjoyed San Francisco and our hotel. Don't be a stranger and come back and visit us again. Cheers, Nikki Carlson General Manager

Fairbanks, Alaska
Reviewed 16 January 2017

There are some things I really appreciate about this hotel and a few things that weren't so great. My trip to San Francisco was to attend a several day long fairly intensive training program, so between that and my preferences for daytime activities while traveling I should preface my opinions with the fact that I may not be looking for...

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Helpful?
Thank Marie S
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for your detailed review of your experience! We love when travelers share their experiences with other potential visitors. It sounds like for the most part everything was perfect for your stay from the location to the staff. One of the reasons we do not have coffee makers in the guest room is because we have complimentary...

Battle Ground, Washington, United States
Reviewed 13 January 2017

This was a great hotel! It is perfectly located close to the wharf. The rooms were clean and spacious. The staff were friendly and helpful! Highly recommend a courtyard room versus a street room - lots of street noise.

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Helpful?
Thank LJCLose
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the great review! Our courtyard views are very nice and many of our guests to enjoy them, it's great to read that you found them perfect for your needs. I may be biased but I think our staff is great as well, I love hearing that they were friendly and helpful! We hope to have...

Reviewed 13 January 2017

A great welcome from Kristen on our arrival made for a quick check in. The doorman so helpful and friendly in assisting. The room we had was smallish, clean, tidy, warm with nicely appointed bathroom and a comfortable bed. The location is just fantastic, a quick walk to Fisherman's Wharf, offers a great aray of things to do and restaurants...

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Helpful?
Thank Cat33R
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler, Thank you for the great 5 star review! It's great to read that the staff, in-particular Kristin and the doorman took such great care of you and that you found the amenities and the location to be perfect for your needs. We look forward to having you back next time you are in San Francisco. Cheers, Nikki Carlson...

Reviewed 11 January 2017

Fantastic location, central to everything! Tidy room, beautiful looking lobby and building overall. Would definitely stay here again! Beds were comfortable, room was a little small but honestly that didn't matter at all!

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Helpful?
Thank Kerry R
ncarls0n, General Manager at The Tuscan, responded to this review

Hey Traveler! Thank you for the AWESOME review! We are thrilled that you loved the accommodations, location, and everything about your stay. We look forward to having you back. Cheers, Nikki Carlson General Manager

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Since 1997, Frommer's Guide designates the Tuscan hotel, located just steps from the breathtaking San Francisco waterfront, as "the best hotel at Fisherman's Wharf." This gracious boutique hotel is characterized by its warmth and charm, impeccable service and Italian country villa ambiance. Adjacent to the hotel is the inviting Italian trattoria, Café Pescatore, completing the picture for an ideal stay in the City by the Bay. ... more   less 

Additional Information about The Tuscan

Address: 425 North Point Street, San Francisco, CA 94133-1405 (Formerly BEST WESTERN PLUS The Tuscan)
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: RM1,048 - RM1,919 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscan 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Best Western San Francisco
Tuscan Inn Fishermans Wharf
San Francisco Tuscan Inn
San Francisco Best Western Tuscan Inn
Tuscan Inn San Francisco
Best Western Fishermans Wharf
Best Western Tuscan Inn Fishermans Wharf San Francisco
Hotel Style:
#13 Romantic Hotel in San Francisco
#19 Family Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#31 Business Hotel in San Francisco
#32 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Tuscan staff and other travellers.
92 questions
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Baltimore, Maryland

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Questions? Get answers from The Tuscan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect rooms facing the street would not be a good choice for light sleepers.”
 of 5 bubbles TerryinAylmer, 26 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles SherryLC88, 24 Feb 2017 | Read review
“Try for a room overlooking the little garden/patio”
 of 5 bubbles 26garyw, 3 Feb 2017 | Read review
“Stay away from the elevators, but not too far, then its a hike after walking all day.”
 of 5 bubbles Jlovato23, 24 Jan 2017 | Read review
“Avoid the view on the inside yard”
 of 5 bubbles 629laurentf, 21 Jan 2017 | Read review
5 of 5