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222 Mason St, San Francisco, CA 94102
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1280)
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Panoramas (43)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
Updated 20/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Nikko San Francisco
Updated 20/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 250 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Retreat to Hotel Nikko in San Francisco, where personalized service meets cutting-edge style. Our hotel is set in the heart of the city, just steps from Union Square shops and restaurants, making it the ideal destination for both business and leisure travel. Our four-diamond rated property features 532 guest rooms and 22 suites, each with pillow-top beds, high-speed internet, and a wealth of modern amenities.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Kids' meals
Patio
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Japanese
4394Reviews92Q+A100Room tips
Traveller rating
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Popular mentions
RekhaLuv10 wrote a review 18 Oct
Redwood City, California2 contributions
As a celebration of my sister's birthday, she suggested this hotel stay this past weekend. She wanted to stay here because she wanted to check out Feinstein's at the Nikko, for the Brat Pack show. Truly convenient to watch the show and stay at the hotel. My husband and I never stayed here and we decided to book a reservation and stay in the Imperial Club Room. The room was beautiful and very spacious! the only complaint, but no fault to this hotel, is the Monstrosity of the view of the Parc 55 Hotel. Hahaha!! The view around it is gorgeous! We had dinner and brunch at the hotel, ANZU. Lovely dinner and brunch were good. I must say this was one of the most relaxing hotels I have ever stayed at. Easy to get to the rooms, very clean and sanitized, The restaurant was elegantly well-kept, the staff was absolutely amazing. I need to mention a staff member at the hotel. I had brunch on Sunday morning, and the server we had was amazing. His name I believe was Mr. Dinesh. I ordered a country omelet to my specifications, and when it was brought out to me, the omelet was done incorrectly. He immediately apologized and took it back to the kitchen and they made me another omelet correctly. It was absolutely delicious! The brunch was a bit pricy but great nonetheless. I will definitely recommend this hotel to my friends and family! Thank you Hotel Nikko!!
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: The Imperial Club Rooms are beautiful and very spacious
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Hedin wrote a review Aug 2021
Center583 contributions282 helpful votes
Hotel's Favourite
PROs: there's a lot of Japan in this property, it did remind me of modern hotels in Tokyo, starting from the spacy, multi-level lobby. Great service, nice and intimate restaurant, very nice night bar, with the Feinstein jazz program. Cleanliness is at high level. The whole property gives you a sense of tidiness, after a day in San Francisco. Kind personell. CONs: location is to be considered. Union Square can be considered a 'center town' but at night you'd rather get a transportation to the hotel entrance than walking in the streets. CONCLUSIONS: strongly recommended ,if you look for a high-rise type of modern hotel.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 9 Aug 2021
Good day Hedin, Thank you for your fantastic rating and feedback of your experience at Hotel Nikko. It is very rewarding to see that we were able to be of 5 Star Luxury service during your stay with us. We will certainly share your wonderful feedback with the entire team. In the hopes of your near return, please do not hesitate to contact us if there is anything that we can do to further assist. May you always have safe, successful, and memorable travels to come. Thank you for staying with us!
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Erin wrote a review Sep 2021
1 contribution
We have stayed at many different nice hotels in the city over the years. This was the best experience we have had by a mile. The staff was amazing, especially Bell service and valet, which always greeted us by name. The restaurant and in room dining were lovely, though I’d like to see some vegan options on the menu(they will modify). Clean, organized, friendly service, beautiful pool. Family friendly, but still nice and quiet if you’d rather not listen to screaming children(the pool and spa have adult only hours, for example) Everything was wonderful. My 6y/o concurs it’s the best hotel we have ever been to.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 4 weeks ago
Good day Erinoskylen, Thank you for your fantastic rating and review of your experience at Hotel Nikko. It is very rewarding to see that you consider Hotel Nikko to be the best hotel in San Francisco due to our amazing services and staff, condition of our facility, and our amenities such as the pool. We truly look forward to welcoming you and your six year old back when your travels bring you back to our beautiful city. May you always have safe and memorable travels to come. Thank you for choosing us!
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Karina Sh wrote a review Sep 2021
Kyiv (Kiev), Ukraine3 contributions
Pros: clean and fresh rooms, welcoming staff, pool is available, location in general is okay. Cons: TV didn’t work, very slow and unstable WiFi, expensive parking. In general this hotel will suit for business, solo and couples for 1-2 nights.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Use public parking near the hotel
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 8 Sep 2021
Good day Seaside12268207632, Thank you very much for your rating and feedback of your experience at Hotel Nikko. We are delighted to see that you enjoyed your overall stay with us. We apologize that you experienced troubles with your TV and Wifi connection. We will certainly investigate the matter further. We do hope to welcome you back in the very near future. Thank you for staying with us and may you always have safe travels to come.
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Staceyann H wrote a review Aug 2021
West Palm Beach, Florida2 contributions1 helpful vote
If any of you are ever in San Francisco and in search of a nice hotel, check out HOTEL NIKKO. You will not be disappointed. It is a high, rise boutique hotel with very luxe accommodations. The customer service is top notch, room service is superb, it is centrally located and most importantly it was affordable. Location, a clean/ sanitary environment and modern furnishings are things that I look for when searching for a hotel. Hotel Nikko exceeded my expectations. I could go on and on, but like Levar Burton so famously said, "You don't have to take my word for it..." ***I was traveling solo and only stayed for one night, so I opted for a smaller, petite queen room. There are larger rooms available such as their Executive Suite that can accommodate up to four people comfortably.**
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Date of stay: August 2021Trip type: Travelled on business
1 Helpful vote
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 10 Aug 2021
Good day Staceyann, Thank you very much for your wonderful review of your experience at Hotel Nikko. It is very rewarding to see that we had exceeded your expectations. We truly appreciate your mentioning that our customer service is top notch. We certainly strive to provide 5 Star Luxury service to all those choosing to stay with us. We do look forward to welcoming you back in the near future. If ever there is anything we can do to further assist, please do not hesitate to contact us at any time. It would be our pleasure!
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PRICE RANGE
US$205 - US$498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel nikko san francisco, nikko san francisco, san francisco nikko, nikko hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
532
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Frequently Asked Questions about Hotel Nikko San Francisco
Which popular attractions are close to Hotel Nikko San Francisco?
Nearby attractions include San Francisco Urban Adventures (0.2 km), Marrakech Magic Theater (0.2 km), and San Francisco Playhouse (0.3 km).
What are some of the property amenities at Hotel Nikko San Francisco?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Nikko San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Nikko San Francisco?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Nikko San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Nikko San Francisco?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Taylor Street Coffee Shop.
Are there opportunities to exercise at Hotel Nikko San Francisco?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hotel Nikko San Francisco have an airport shuttle?
Yes, Hotel Nikko San Francisco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Nikko San Francisco located near the city centre?
Yes, it is 1.0 km away from the centre of San Francisco.
Are any cleaning services offered at Hotel Nikko San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Nikko San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.