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Hotel Zelos

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572 Reviews from our TripAdvisor Community

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Showing 489: English reviews
Los Angeles, CA
Reviewed 5 days ago NEW

We have been staying here for 10 years: starting when it was called Hotel Palomar. We had a great rate and love the location. Free WIFI!!! Under the new management, things have changed a bit. The toiletries are okay. Miss the minibar freebies. The restaurant had no heat, not sure why. Breakfast is reasonably priced. Nice employees. There was a...

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1Thank TripAdvice52
Toronto
Reviewed 6 days ago NEW

This hotel's great asset is the location. We were literally right in the core of San Francisco. It was close by to so many retail shops and food. Starbucks 2 mins away, Target 5 mins away. Overall very satisfied for my first hotel in SF. Service was normal like any other hotel, the rooms were rather quite large than was...

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1Thank TorontoTraveller24
Ipswich, United Kingdom
Reviewed 6 days ago NEW

Used Bart system from airport which took us to station right next to hotel. Booked in no problem, room spacious, clean and comfortable. Good toiletries in bathroom. Had breakfast in small dining room which was excellent and reasonably priced, staff very friendly. Great location for exploring San Francisco

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Thank Ruth W
San Francisco, California
Reviewed 1 week ago via mobile

I booked Hotel Zelos on a whim using one of Hotwire's mystery rates last minute---and got an incredible deal. The location is great--it's a quick walk to Union Square and a pretty central location to pick up an Uber for anywhere in the city. The lobby was very small but nice. The room was fairly spacious and felt cozy and...

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2Thank heather6jdl
Brisbane, Australia
Reviewed 1 week ago

we loved our stay at the Hotel Zelos! Firstly, the location is awesome. right next to Powell St station for the BART, as well as the start of the cable car. 2 min walk to Union Square so there is lots of shopping and places to eat right around the hotels. Also if you decide to do the Hop on...

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2Thank blueflag08
Greater London, United Kingdom
Reviewed 1 week ago

Zelos overcharged a credit card of mine, and have ever since refused to communicate with me, so take that as you wish. As for the hotel, it leaves no minor convenience uncharged for. $6 for tap water in the room, $40 for much of a breakfast. The rooms are large, the beds comfortable, but everything is a little unclean, and...

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Thank NoDetailsThanks
Northern Califonia
Reviewed 2 weeks ago

As many reviewers have said, the location is excellent. You can walk almost anywhere from here--we walked through Chinatown, up to Coat Tower, down to the Embarcadero, through the Ferry Building, then back up Market Street. But all sorts of public and private transportation are also steps away if you don't want to go by foot. The rooms are clean...

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1Thank FCT3
Sacramento, California
Reviewed 2 weeks ago

Was just here over the New Years weekend and had a great time. Staff were very friendly and accommodating and we really enjoyed staying there. Decor is modern and cute. The location is great as well as it is only a couple of blocks off of Union Square so lots in the area

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Thank tweetygirl6767
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

My brother in law found Zelos on our last minute trip to SF. Starting from easy booking, centrally located (walking distance to Bart, restaurants and beautiful Yerba Buena Park-great for kids with huge playgrounds and art museum), friendly front desks, and great service from all the staff. Harley and Sarah were very helpful and accommodating to our needs. We received...

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1Thank manies17
Los Angeles, California
Reviewed 2 weeks ago via mobile

We had a great time staying in hotel Zelos. The location is great in the middle of the city next to Westfield mall/a block from Metreon/walking distance to a lot of great places/also easy access to muni, Bart, cable cars. Services are exceptional mainly because Harley Uy was great in ensuring all of our expectations were exceeded. Sarah was very...

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1Thank reggytji

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This Personal Luxury Resorts and Hotels™ boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos

Address: 12 4th Street, San Francisco, CA 94103-3102 (Formerly Hotel Palomar San Francisco)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: RM880 - RM2,404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#10 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#29 Luxury Hotel in San Francisco
#36 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zelos staff and other travellers.
18 questions
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Manteca, California
Los Angeles, California
5 months ago
San Antonio, Texas

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Questions? Get answers from Hotel Zelos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
 of 5 bubbles NoDetailsThanks, 6 Jan 2017 | Read review
“Ask for a room away from the Dirty Habit.”
 of 5 bubbles FCT3, 5 Jan 2017 | Read review
“get two queens atleast”
 of 5 bubbles pianojess6, 1 Jan 2017 | Read review
“Street noise likely. May want to ask for quiet room.”
 of 5 bubbles AppreciatesGoodWork, 30 Dec 2016 | Read review
“In 2 days I will make a more complete evaluation”
 of 5 bubbles 267ricardom, 26 Dec 2016 | Read review
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