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Hotel Zelos San Francisco

TravelocityUS$218*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$450*
US$218*
Great Deal
US$237*
US$450*
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Hotel Zelos San Francisco
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642 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Zelos San Francisco
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Showing 551: English reviews
Alamo, California, United States
Reviewed 3 weeks ago

Arrived on Friday April 28th for a two night stay and although check-in went smoothly the room (915) was very worn. The drapes in fact were ripped and tattered. The worst part of the stay was an event at Dirty Habit Saturday afternoon that ran from 2-:30 and the DJ was so loud we thought the windows in our room...

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Helpful?
1Thank Audieman
Tyler G, Front Office Manager at Hotel Zelos San Francisco, responded to this review

Thank you for taking the time to share your recent Hotel Zelos stay with us. It sounds like your visit was anything but relaxing and I'd like to sincerely apologize for this. We take pride in hosting a clean and well-decorated environment, so it's disappointing to read your comments regarding the condition of your room. Our in-house restaurant, Dirty Habit,...

Singapore, Singapore
Reviewed 3 weeks ago

It was my second time checking in this hotel. The first time was when it was still Palomar Hotel for a business trip and recently for a family trip. I love the location that's why I opted to stay here again. It's nearby several bus stops and BART. It's very easy to commute to all the great attractions in SF....

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Helpful?
1Thank JanelMisalucha
Tyler G, Director of Rooms Division at Hotel Zelos San Francisco, responded to this review

Thanks for the 5-star review, Janel! We love to welcome back return guests and are so happy to be your go-to hotel in San Francisco. I appreciate your kind compliments and we look forward to having you stay with us the next time you're in San Francisco!

Terrigal, Australia
Reviewed 3 weeks ago via mobile

Great hotel located in a central part of San Francisco. Free coffee/tea offered each morning in the foyer, friendly staff. The rooms were spacious with a very comfy king bed. There was absolutely nothing to fault for us at this hotel

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Helpful?
1Thank bpepper13
Tyler G, Director of Rooms Division at Hotel Zelos San Francisco, responded to this review

Thanks for the amazing review! We're so happy you enjoyed our friendly service and spacious rooms and look forward to welcoming you back the next time you're in the city. Take care!

Reviewed 3 weeks ago via mobile

We had booked this hotel for a girlfriends getaway. All of us arrived at the hotel around 11PM on a Thursday night. A young man in the front desk checked us in. It was a quaint looking hotel with a lot of traffic to the I house bar. We went up to our room and there started all our grievances....

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3Thank Madhu2710
Santa Cruz, California
Reviewed 3 weeks ago

Perfect location in the center of all the action. Parking, great food, great staff, big rooms, big TV's, clean, and walking distance to lots of action and public transportation. I would come back here again.

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Helpful?
1Thank Henry S
Paris, France
Reviewed 4 weeks ago

Great place to stay in center town. many areas can be reached walking, otherwise subway or buses easily available. The hotel is clean, with friendly staff. they keep our luggage the last day while shopping. room and bed comfortable...

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Helpful?
1Thank fabienalbaladejo
Tyler G, Director of Rooms Division at Hotel Zelos San Francisco, responded to this review

Thank you so much for your kind review of our hotel! I'm so happy that you enjoyed the cental location and our friendly service. Thank you again for staying with us and we hope to see you again the next time you're in San Francisco. Take care!

Sydney, Australia
Reviewed 4 weeks ago

Great experience at Hotel Zelos. The great staff at the front desk helped me with an early check in, which was awesome. Nice big room and spent two nights here very happily. Porters were amazing opening the doors in and out of hotel (it was raining hard so this was much appreciated) - it's these little things that make a...

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1Thank Meg A
Reviewed 4 weeks ago

I have always loved visiting San Francisco, but our stay in this hotel dampened my enthusiasm. The windows were filthy, and the view was claustrophobic. The fridge was jammed full of items for sale, so no room for our own items. The sliding bathroom door was in need of repair, and required much effort to drag it open or closed....

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Helpful?
1Thank Suzanne R
Tyler G, Front Office Manager at Hotel Zelos San Francisco, responded to this review

Hi Suzanne, I wanted to personally reach out to you and offer my sincere apologies if your stay at Hotel Zelos was anything less than completely satisfying. We pride ourselves on hosting a clean, quality environment so it's disappointing to read your comments. As this is not in line with the high standards we hold ourselves to, can you please...

London
Reviewed 4 weeks ago

Lovely bright clean, spacious room. Fridge and coffee machine provided. Reception staff were very helpful and provided lots of tips for getting the best out of sight seeing trips. The gym equipment was outstandingly good. Dumbbells, weight machine, running and cycling machines were all of a high standard. The gym was open day and night. Unfortunately we were unable to...

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Helpful?
2Thank Drani
Los Angeles, California
Reviewed 16 April 2017

The hotel was in a great location in the heart of downtown San Francisco. The lobby was a bit small and there wasn't really any place to sit. The service at the front desk was great though - I asked if I could switch to a room with two beds and they happily obliged. My friend and I also had...

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Helpful?
1Thank Brian C
Tyler G, Front Office Manager at Hotel Zelos San Francisco, responded to this review

Dear Brian C, Thank you for taking the time to write this review and share your recent experience with us at Hotel Zelos! I enjoyed reading about your experience and am particularly proud of your kind comments regarding the service you received from the Front Desk team during your stay. Thank you again for sharing your experience and for choosing...

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04/06/2017 05/06/2017
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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos San Francisco

Address: 12 4th Street, San Francisco, CA 94103-3102 (Formerly Hotel Palomar San Francisco)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: RM943 - RM2,236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos San Francisco 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#11 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#33 Luxury Hotel in San Francisco
#35 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zelos San Francisco staff and other travellers.
24 questions
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Questions? Get answers from Hotel Zelos San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the 5th floor. If there are no rooms available on other floors, switch hotels.”
Elahd, 19 May 2017 | Read review
“Obviously a room on a higher floor with a street view.”
MahaloGreg, 18 May 2017 | Read review
“Ask for a room that doesn't overlook the restaurant/bar/patio area. It's on the 5th floor.”
rachelpY5359DN, 3 May 2017 | Read review
“Choose rooms that are not facing 4th street but it's also nice to have a street view especially if you get a corner room.”
JanelMisalucha, 1 May 2017 | Read review
“Higher Floor”
henrys748, 28 Apr 2017 | Read review
5 of 5
Travelocity
US$218* /night
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Hotel ZelosUS$237
AMOMAUS$450
Orbitz.comUS$218
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*Disclaimer
Prices are for 1 room, 2 adults
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