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Serrano Hotel

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GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Serrano Hotel
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2,217 Reviews from our TripAdvisor Community

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Los Angeles, California
Reviewed yesterday NEW

Art Deco hotel in the heart of SF. Paid to upgrade to a suite. Fair pricing and excellent service. Arrived early and did not have to wait for our suite. Short walk to shopping, and China town. Could use a continental breakfast service, or coffee in the rooms.

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Thank studub2017
San Jose, California
Reviewed yesterday NEW

The service, and the employees were very nice and courteous. I as very disappointed in the room size. Is was as if I was staying in a shoe box. One of the reasons I took this trip was so that I could relax in the tub. I was barely able to sit in the tub because it was soooo narrow....

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Thank 401lydiam
Washington DC, District of Columbia
Reviewed yesterday NEW

The hotel is in a perfect location, the staff is friendly, and the beds are clean. We had a bachelorette party of 7 people and we were upgraded to the king executive sweet for $40. It was totally worth the price and we had a great time.

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Thank Kathryn R
La Mirada
Reviewed yesterday NEW

Stayed here on February 25th in a King Suite: The hotel was okay. Nothing was spectacular or outright horrible. The rooms are a little small (I had the King Suite) relative to other hotels. Toilet paper placement is inconvenient (it's behind you and to your right rather than next to you). This wasn't an issue. I'm just pointing this out....

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Thank MutedSeraph
Marietta, Georgia
Reviewed yesterday NEW

It was a very basic but clean room with a great view of the city. A little bit of noise but not anything to keep you awake. The lobby is really pretty and the staff was all exceptionally friendly and helpful.

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Thank meredithh57
Oakland, California
Reviewed yesterday NEW

I resented being charged 26. for what is always a complimentary newspaper and coffee service. Also, my room had a locked internal door with no soundproofing. The guest on the other side of the door was noisy all night. It kept me awake he sounded so close.

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Thank 110valeriek
Jersey City, New Jersey
Reviewed yesterday NEW

Upon arrival we were given a choice of room: higher floors next to the elevator, or the second floor. In rooms by the elevator you can hear elevator noise and every little conversation that happens while people wait. So, we chose a room on the second floor (smaller room overlooking a wall, with very little light coming in, but seemingly...

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1Thank Annatomic
alberta
Reviewed yesterday NEW

We were 2 couples who really enjoyed our 2 nights at the Serrano Hotel. Centrally located by Union Square, it was the perfect location to walk to just about everything. If we got tired of walking we would catch the F line which was also not far from the hotel. These refurbished street cars have their own charm and we...

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Thank LorriJ
Davie
Reviewed yesterday NEW

Good location, good rooms and nice staff. We did have an issue at the restaurant, but it was quickly resolved. This is a great hotel that is centrally located to public transportation. I would recommend to others.

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Thank lindawY7464DI
Long Beach, California
Reviewed 2 days ago NEW

The room amenities I read online states that a hair dryer would be included. When we got into our room I noticed a hair dryer was not available so I called the front desk and asked for one. We left the room for several hours and noticed the hair dryer wasn't brought in so I had to request it a...

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Thank jenniferrD9367RO

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more   less 

Additional Information about Serrano Hotel

Address: 405 Taylor St, San Francisco, CA 94102
Region: United States > California > San Francisco
Price Range: RM804 - RM1,746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serrano Hotel 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Kimpton San Francisco
Serrano Hotel San Francisco
Hotel Style:
#4 Green Hotel in San Francisco
#48 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Serrano Hotel staff and other travellers.
17 questions
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Orangevale, California
over a year ago
Falkirk, United Kingdom
over a year ago
jewelsoo7

See all questions (17)

Questions? Get answers from Serrano Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT stay on the second floor”
 of 5 bubbles Annatomic, 28 Feb 2017 | Read review
“get higher floor. You should have some views.”
 of 5 bubbles KwangRR, 24 Feb 2017 | Read review
“My North side room just looked at a wall of the next building”
  • Workout room
 of 5 bubbles Wyosoldier, 19 Feb 2017 | Read review
“Try to get a room w/ view, they'll put you facing a wall.”
 of 5 bubbles robbym960, 15 Feb 2017 | Read review
“Make sure room is not next to the elevators”
 of 5 bubbles RubinaGan, 14 Feb 2017 | Read review
5 of 5