We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
    Save
    Savings alert: 16% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$303
          US$143
          Great Deal
          US$158
          US$158
          Traveller (386)
          Room & Suite (237)
          Dining (18)
          The Marker San Francisco, A Joie de Vivre Hotel
          2,520 reviews
          #41 of 228 hotels in San Francisco
           
          Stanford Court San Francisco
          4,279 reviews
          #51 of 228 hotels in San Francisco
           
          Villa Florence
          1,424 reviews
          #77 of 228 hotels in San Francisco
           
          Chancellor Hotel on Union Square
          5,111 reviews
          #15 of 228 hotels in San Francisco
           
          Overview
          • Excellent26%
          • Very good43%
          • Average19%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “union square” (426 reviews)
          “tenderloin” (139 reviews)
          Free Wifi
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          The Marker San Francisco, A Joie de Vivre Hotel
          2,520 reviews
          #41 of 228 hotels in San Francisco
           
          Stanford Court San Francisco
          4,279 reviews
          #51 of 228 hotels in San Francisco
           
          Villa Florence
          1,424 reviews
          #77 of 228 hotels in San Francisco
           
          Chancellor Hotel on Union Square
          5,111 reviews
          #15 of 228 hotels in San Francisco
           
          {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$143.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Francisco hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3e348c1ac0aa47049e6d672e497f895d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":80802,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3e348c1ac0aa47049e6d672e497f895d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":303,"lowestMetaPrice":143,"additionalPartner":false,"highestMetaPriceDisplay":303,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":303,"lowestMetaPrice":143,"highestMetaPriceDisplay":303,"hotelName":"Serrano Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNlMzQ4YzFhYzBhYTQ3MDQ5ZTZkNjcyZTQ5N2Y4OTVkIiwiQUlLIjoiOWM5MGU4OTg2N2E1NDhmZGE3MzdhNWRkMzMxOGNhNTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$143", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79401663":"CheapTicketsEWS","32598566":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (2,441)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          11 - 15 of 2,441 reviews

          Reviewed 5 days ago

          Located in a pretty sketchy area, terrible wifi, and hard beds. The shower was decent, but I had to request new towels multiple times before they were delivered and the staff wasn't too friendly. Overall a decent hotel, but not even close to worth the...More

          Review collected in partnership with this hotel
          Thank katieyey
          Reviewed 5 days ago

          Chose Serrano for the location and found it to be very good value for the cost. Staff were very friendly and helpful. Really appreciated the $10 coupon to Metro Cafe just 5 steps away, which serves excellent food. The room was clean, but a bit...More

          Review collected in partnership with this hotel
          2  Thank Joan B
          Reviewed 5 days ago

          Nice hotel. Nice staff. Rooms are a bit small, but we understand that was probably due to the age of the building. We also disliked how the hotel nickle-and-dimes you with silly charges - like wi-fi and coffee. Really, guys, it's 2017 - things like...More

          Review collected in partnership with this hotel
          Thank cgarko
          Reviewed 5 days ago

          It all felt very shady. There really isn't a valet service, the homeless situation is out of control, the rooms were small and old, the bathroom was extremely small, nobody was friendly and I paid the normal downtown SF rates. I will never go back.More

          Review collected in partnership with this hotel
          Thank K4586VNleeb
          Response from Jenny K, Public Relations Manager at Serrano Hotel

          Hello K4586VNleeb, Thanks for taking the time to share your experience with us. We're truly sorry to hear your stay disappointed and are listening carefully to your feedback. Would you consider reaching out to us personally? Our general manager can be reached at Benjamin.Malmquist@serranohotel.com. As...More

          Reviewed 6 days ago

          Staff was very nice and helpful. Location is amazing, near the visitor center and a cable car turntable. The Family Roma i was given weren't too big though. Beds are so confortable. I would definetly recommend it.

          Review collected in partnership with this hotel
          Thank moniam618
          The Marker San Francisco, A Joie de Vivre Hotel
          2,520 reviews
          #41 of 228 hotels in San Francisco
           
          Stanford Court San Francisco
          4,279 reviews
          #51 of 228 hotels in San Francisco
           
          Villa Florence
          1,424 reviews
          #77 of 228 hotels in San Francisco
           
          Chancellor Hotel on Union Square
          5,111 reviews
          #15 of 228 hotels in San Francisco
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Dry Cleaning
          • Concierge
          • Business Centre with Internet Access
          • Room Service
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$182 - US$375 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Green Hotel in San Francisco
          • #49 Luxury Hotel in San Francisco
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 236
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and HotelsClick so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • San Francisco
          • Also Known As
          • Kimpton San Francisco ,
          • Serrano Hotel San Francisco
          Add Photo Photos
          Traveller (386)
          Room & Suite (237)
          Dining (18)
          Pool & Beach (1)
          Hotel & Grounds (298)
          Bathroom (35)
          Business Centre & Event Rooms (8)
          Nearby
          The Marker San Francisco, A Joie de Vivre Hotel
          2,520 reviews
          .07 km away
           
          Warwick San Francisco
          544 reviews
          .11 km away
           
          Super 8 San Francisco/Union Square Area
          519 reviews
          .03 km away
           
          Hotel Adagio, Autograph Collection
          1,290 reviews
          .12 km away
           
          Nearby Restaurants
          Taylor Street Coffee Shop
          854 reviews
          .05 km away
          Jasper's Corner Tap and Kitchen
          451 reviews
          .01 km away
          Tratto
          78 reviews
          .08 km away
          Happy Donuts
          33 reviews
          .12 km away
          Nearby Attractions
          Scenic 49 Mile Drive
          318 reviews
          .21 km away
          Glide Memorial United Methodist Church
          105 reviews
          .11 km away
          American Conservatory Theater
          43 reviews
          .13 km away
          SHN Curran Theatre
          33 reviews
          .10 km away
          Questions & AnswersAsk a question
          Ciara L
          My relatives told that me that this is a very dangerous part of the city. Booked this through Priceline so I can't cancel it. I read about the homeless people but I'm from the Philippines so this is nothing new to me. Should I be worried or what precautions can I take to be safe? I'm staying alone for three nights.
          9 May 2017|
          Answer
          Response from Jenny K | Property representative |
          Hello Ciara, It's important to feel safe during your stay, and we're glad you're taking the time to research your visit. Please rest assured that guest safety is very important to us and our onsite concierge is more than... More
          1
          Vote
          Ciara L
          My relatives told that me that this is a very dangerous part of the city. Booked this through Priceline so I can't cancel it. I read about the homeless people but I'm from the Philippines so this is nothing new to me. Should I be worried or what precautions can I take to be safe? I'm staying alone for three nights.
          9 May 2017|
          Answer Show all 4 answers
          Response from ConchitaSNT | Reviewed this property |
          The hotel is located on the corner of O'Farrell and Taylor. Like with any travel, stick to the areas that are always safest, right? For me, I generally stick to O'Farrell Street and head towards Powell or Union Square... More
          1
          Vote
          Jamof4
          Is the complimentary evening wine reception still offered?
          10 March 2017|
          Answer Show all 7 answers
          Response from Kelvin C | Reviewed this property |
          Yes they are still doing it. Never every evening though. It took place on a Tuesday night when I stayed there, but not Wednesday night.
          1
          Vote
          Room Tips
          "Go high for a view"
          Read review
          "At booking, request a quiet room, away from the elevator and on a higher floor away from street noise. 1401..."
          Read review
          "Upper floors have great views"
          Read review
          "We always request an upper floor as they are usually quieter in a busy city."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing