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04/06/2017 05/06/2017
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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
    Booking.comUS$163
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$304
          US$163
          US$304
          US$163
          US$304
          US$163
          Traveller (386)
          Room & Suite (237)
          Dining (18)
          Green Mid-range Pets Allowed
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          Overview
          • Excellent26%
          • Very good43%
          • Average19%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “union square” (426 reviews)
          “tenderloin” (139 reviews)
          Free Wifi
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          The Marker San Francisco, A Joie de Vivre Hotel
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          Chancellor Hotel on Union Square
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          Write a Review
          Reviews (2,427)
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          821 - 825 of 2,427 reviews

          Reviewed 13 April 2016

          Priceline put me here and said 4 stars...afterwards no accountability. 2 elevators for 18 floors. If in a hurry take the stairs. I am on the 16th floor. Micro sized rooms worn but clean. Not a 4 star anything, and pot smoking all the ways...More

          Thank Wills1n4
          Response from Jenny K, Guest Relations Manager at Serrano Hotel

          Hello Wills1n4, We’re so sorry you had this experience and are looking into it right away because as a smoke-free hotel, we take this concern very seriously. Would you please also share your feedback with our head manager here: Benjamin.Malmquist@serranohotel.com? No matter how our guests...More

          Reviewed 11 April 2016 via mobile

          The hotel is historic so my expectations were met in that regard...it is old. The bathroom was in need of a reno and there is a distinct smell in the common areas. The neighborhood is so-so compared to others. Close to transportation and some restaurants...More

          2  Thank bjcdom
          Response from Jenny K, Guest Relations Manager at Serrano Hotel

          Hello bjcdom, We're very sorry to hear of your disappointment during your recent stay. Guests usually find Serrano Hotel’s central downtown location (steps from Union Square) to be an ideal place for relaxing between fun days out in the city! Making sure Serrano stays true...More

          Reviewed 10 April 2016

          Stayed here for a conference at the Moscone Center. It's in a pretty good location in the city, close to big attractions if you have a conference or want to stay downtown. The area is relatively busy and feels safe at night, but there is...More

          1  Thank TatooshRange
          Response from Jenny K, Guest Relations Manager at Serrano Hotel

          Hello TatooshRange, Working out, even when traveling, is important to lots of people and we’re taking your feedback about our fitness room seriously. We’re in the midst of ongoing improvements and it’s on the list! As you saw, the renovation of our elevators is underway,...More

          Reviewed 4 April 2016 via mobile

          Stayed at the Serrano for 4 days at the start of our honeymoon. We wanted somewhere pleasant to spend our first nights and we weren't disappointed. Our room was spacious and classy and the bathroom was clean. Nice big comfortable bed and classic features in...More

          1  Thank NoraLee11
          Response from Jenny K, Guest Relations Manager at Serrano Hotel

          Hello NoraLee11, Congratulations on your marriage. We feel special knowing you chose us for your honeymoon and are thrilled to know your time was filled with great memories. At Serrano, guests are the best part of our hotel, and our team loves to treat guests...More

          Reviewed 3 April 2016

          I was pleasantly surprised by this quaint hotel in the heart of San Fransisco. I don't stay in large city hotels very often, and when I do it has usually been with one of the large chain hotels. This hotel was conveniently located at the...More

          Thank wessell16
          Response from Jenny K, Guest Relations Manager at Serrano Hotel

          Hello wessell16, We always want guests to find Serrano even better than they expected, and we’re thrilled Serrano was a good surprise!  We love to offer guests comfort and luxury, and we’re thrilled that the views of downtown and your time at Jasper’s offered both!...More

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          Chancellor Hotel on Union Square
          5,106 reviews
          #16 of 228 hotels in San Francisco
           
          About
          Awards & Recognition
          GreenLeadersPlatinum level
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Dry Cleaning
          • Concierge
          • Business Centre with Internet Access
          • Room Service
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$185 - US$382 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Green Hotel in San Francisco
          • #49 Luxury Hotel in San Francisco
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 236
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and HotelsClick so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • San Francisco
          • Also Known As
          • Kimpton San Francisco ,
          • Serrano Hotel San Francisco
          Add Photo Photos
          Traveller (386)
          Room & Suite (237)
          Dining (18)
          Pool & Beach (1)
          Hotel & Grounds (298)
          Bathroom (35)
          Business Centre & Event Rooms (8)
          Nearby
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          .07 km away
           
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          Super 8 San Francisco/Union Square Area
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          Hotel Adagio, Autograph Collection
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          Nearby Restaurants
          Taylor Street Coffee Shop
          854 reviews
          .05 km away
          Jasper's Corner Tap and Kitchen
          450 reviews
          .01 km away
          Tratto
          78 reviews
          .08 km away
          Happy Donuts
          33 reviews
          .12 km away
          Nearby Attractions
          Scenic 49 Mile Drive
          317 reviews
          .21 km away
          Glide Memorial United Methodist Church
          105 reviews
          .11 km away
          American Conservatory Theater
          43 reviews
          .13 km away
          SHN Curran Theatre
          33 reviews
          .10 km away
          Questions & AnswersAsk a question
          Ciara L
          My relatives told that me that this is a very dangerous part of the city. Booked this through Priceline so I can't cancel it. I read about the homeless people but I'm from the Philippines so this is nothing new to me. Should I be worried or what precautions can I take to be safe? I'm staying alone for three nights.
          9 May 2017|
          Answer
          Response from Jenny K | Property representative |
          Hello Ciara, It's important to feel safe during your stay, and we're glad you're taking the time to research your visit. Please rest assured that guest safety is very important to us and our onsite concierge is more than... More
          1
          Vote
          Ciara L
          My relatives told that me that this is a very dangerous part of the city. Booked this through Priceline so I can't cancel it. I read about the homeless people but I'm from the Philippines so this is nothing new to me. Should I be worried or what precautions can I take to be safe? I'm staying alone for three nights.
          9 May 2017|
          Answer Show all 4 answers
          Response from ConchitaSNT | Reviewed this property |
          The hotel is located on the corner of O'Farrell and Taylor. Like with any travel, stick to the areas that are always safest, right? For me, I generally stick to O'Farrell Street and head towards Powell or Union Square... More
          1
          Vote
          Jamof4
          Is the complimentary evening wine reception still offered?
          10 March 2017|
          Answer Show all 7 answers
          Response from Kelvin C | Reviewed this property |
          Yes they are still doing it. Never every evening though. It took place on a Tuesday night when I stayed there, but not Wednesday night.
          1
          Vote
          Room Tips
          "Go high for a view"
          Read review
          "At booking, request a quiet room, away from the elevator and on a higher floor away from street noise. 1401..."
          Read review
          "Upper floors have great views"
          Read review
          "We always request an upper floor as they are usually quieter in a busy city."
          Read review
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