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Courtyard San Francisco Union Square

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Courtyard San Francisco Union Square
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102 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Reviewed yesterday NEWvia mobile

Be clear, unless the neighborhood boundaries have been changed, this hotel is NOT in Union Square. It boarders Union Square but it's in the Tenderloin. That being said the surrounding aren't too bad and there are some cute neighborhood eateries. The hotel is dark and the rooms are tiny. Also, the elevators do not have secure access. So anyone can...

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Helpful?
Thank Cherie H
Reviewed 1 week ago

great location - Union Square is about 200m down the road. very friendly staff. we stayed in a double beds room - and it was a bit tight - one of the beds was attached to the window's wall, and there was almost no place in the room to move, or even to have one luggage open. in fact, there...

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Thank EY1972
Reviewed 2 weeks ago

We like many others fell into the trap of thinking Union Square meant this hotel was right in the midst of Union Square. However, it was about a 10 minute walk from Union Square which wasn't an issue for us. The hotel rooms were really clean, and nicely furnished. However, the bathroom in our room was a bit compact but...

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Helpful?
Thank Megan F
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you for taking the time to provide us with your feedback, I really appreciate it as it helps us to learn and grow. I am so glad you enjoyed your stay and would return. Our team will be happy to hear your kind words, we look forward to welcoming you back soon!

Milwaukee, Wisconsin
Reviewed 3 weeks ago via mobile

Our family stayed for three nights and had a great time. The fitness center was great. The beds were very comfy and the space for our two adjoining rooms were perfect. The location was very good for us being four blocks from Union Square which would be an overwhelming location for a hotel. The staff was helpful, kind and professional....

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Helpful?
Thank GarfinkelFamily
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

I am so glad you enjoyed your stay with us! Thank you so much for your very kind words. We love being in such close proximity to so many great districts in the city. I hope you had the opportunity to do some sightseeing and shopping in Union Square. Our team will be so pleased to hear about your positive...

Wrightsville Beach, North Carolina
Reviewed 4 weeks ago

Good location easy walk to Union Square shopping and restaurants. Good location for business travelers who would would like the opportunity to experience Union Square. Very accommodating staff, always friendly and willing to assist with getting a cab when needed. Although the bathroom is very small I had a room with 2 queen beds and it was very comfortable. There...

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Helpful?
Thank haolegirl2014
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you so much for your feedback, it helps us know what we are able to improve. I am so glad you had a comfortable experience and that you enjoyed our prime location to Union Square. We would love the opportunity to welcome you back!

United States
Reviewed 4 weeks ago

The hotel staff was all very friendly - the property had the feel of an older European hotel - the guest rooms are comfortable and clean...but pretty small. The bathroom was so small the tissue box is stocked in the bedroom as there is not counter space in the bathroom. The bathroom had a slider - which is not our...

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Thank Traveling_a_lot4fun
Antonio D, Assistant General Manager at Courtyard San Francisco Union Square, responded to this review

Traveling_a_lot4fun - Thank you for appreciating our front desk staff. It’s also great to hear that the cleanliness and comfort of your guest room meet your expectation as an avid traveler. I realize that The Courtyard San Francisco Union Square is in somewhat of a unique location and for this I apologies that this caused you to have disappointing experience....

Maryland
Reviewed 11 December 2016

From the outside the building is not particularly noticeable. It's 17 stories fit right in with the historic look of the other buildings in the area. Valet parking is available at from the curb at the front entrance. Upon entering the lobby the building immediately distinguishes itself from an ordinary building. The lobby is bright clean and filled with contemporary...

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Thank Smit-tee
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you so much for your very kind feedback. I look forward to sharing your positive comments about staff friendliness and cleanliness with our team, they will be so glad to hear it. We hope you will return for a visit again soon!

Toronto, Canada
Reviewed 14 November 2016

This is by far the worst hotel I have ever stayed in. As a loyal platinum member I was hoping the general manager Anonio Demarco would be able to assist my husband and I with a huge dilemma we encountered, which was our camera (SLR) , stolen inside their lobby while we were checking out.we were instructed to file a...

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1Thank Sephoras_triplog
Reviewed 9 November 2016

I booked this property really thinking its at Union Sq. Well....I'm here to tell you whilst its not too far they have taken creative license to marry this geo label to the property. As a Marriott Gold I had to fight to get a decent room location. Warning--If they put you on the "ground floor" get ready to look at...

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Thank 949Global
Antonio D, Assistant General Manager at Courtyard San Francisco Union Square, responded to this review

949Global - Thank you for taking the time to share your feedback on TripAdvisor. I realize that The Courtyard San Francisco Union Square is in somewhat of a unique location though we hope that our customer care was nothing short of your expectations when staying with Marriott and Courtyard hotels. If you do have travel plans back to San Francisco,...

San Francisco, California
Reviewed 30 October 2016

Stayed here over the weekend while my family was in town and it was fantastic! Easy location for exploring the city and friendly front desk staff. Wonderful option for anyone traveling in SF or looking for a city escape at a great boutique hotel.

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Thank snl722
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you so much for your kind feedback regarding our location and staff! We are very fortunate being close to so many of San Francisco's great attractions. I am so glad you enjoyed your stay with us, please come visit again soon!

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Small boutique-style hotel in downtown location, 3 blocks west of Union Square & 15 miles from San Francisco Int'l Airport. ... more   less 

Additional Information about Courtyard San Francisco Union Square

Address: 761 Post St, San Francisco, CA 94109-6105 (Formerly Vantaggio Suites Cosmo)
Region: United States > California > San Francisco
Price Range: RM755 - RM2,315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Francisco Union Square 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Vantaggio Suites Cosmo Hotel San Francisco
Cosmo Hotel San Francisco
Cosmo San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Francisco Union Square staff and other travellers.
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over a year ago

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Questions? Get answers from Courtyard San Francisco Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Important to get higher and not their basement/ground level rooms unless you love limited daylight.”
  • Walking into room
  • Bathroom---nice but very small
  • Small closet
 of 5 bubbles 949Global, 8 Nov 2016 | Read review
“Higher floors, not by elevator.”
 of 5 bubbles CrossCountry11, 7 Sep 2016 | Read review
“King room on the north side. OK size, nice and quiet.”
 of 5 bubbles EmceeToronto, 1 Sep 2016 | Read review
“Go somewhere else.”
 of 5 bubbles AndreSuissa, 25 Aug 2016 | Read review
“A/C was not noisy and quiet room.”
 of 5 bubbles nancymB6710FT, 15 Aug 2016 | Read review
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