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Hotel Carlton, a Joie de Vivre hotel

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Traveller (633)
Room & Suite (455)
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Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“union square”(404 reviews)
“wine reception”(107 reviews)
“thin walls”(91 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,124)
There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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Traveller rating
1,208
1,051
309
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49
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1,208
1,051
309
97
49
Show reviews that mention
All reviewsunion squarewine receptionthin wallssutter streettenderloincomplimentary winewalk in closetceiling fanevery eveningan older buildinghotel restaurantfew blocksfront desk stafflight sleeperstayed here for nightswine hourstreet noise
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1,311 - 1,315 of 2,714 reviews
Reviewed 21 December 2013

The hotel is located in the middle of union square and this makes it easier to walk to nearest shops and restaurants. The Hotel building is a bit old and gives it a unique classy air. The staff was helpful and friendly.More

1  Thank Anwar1122
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 23 December 2013

We're so happy to have been able to share our historic property with you, and we thank you for taking the time to lend us such kind words of your visit. We certainly hope to be able to host you again and to share even...More

Reviewed 18 December 2013

I've spent 2 days in Hotel Carlton, a Joie de Vivre hotel in San Francisco. The hotel is well-located, just a few minutes walking from Powel St. Staff were super friendly and efficient. The room was big, clean, very nice and comfortable. I think it...More

Thank jotabe80
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 19 December 2013

Thanks so much for being a guest of Hotel Carlton and for taking the time to share such a thoughtful review of your experience. We're always delighted to be able to share our site, services, and city with valued guests like yourself, and we hope...More

Reviewed 17 December 2013

Unfortunately, I was expecting more from the hotel given the rating on tripadvisor. Unfortunately, I was sadly let down in terms of convenience and amenities. Yes, there was a wine happy hour, but I expect basic things like a hair-dryer and toiletries at a minimum....More

1  Thank lmm303
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 19 December 2013

While it's a pleasure to have been able to host your recent visit, and we're happy that our site and ambience were enjoyable elements of the stay, we apologize for any undue noise and shortcomings associated with your respective room. We aim to provide our...More

Reviewed 14 December 2013

I loved the decoration of the hotel, all Indian style. The room was very big and even had a walking closet. The service of all the staff is great, they are always willing to help with a smile. They also serve complementary wine in the...More

Thank Alejandra P
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 16 December 2013

We're immensely proud of the hospitality afforded by our dedicated team, and we're so glad to hear that their efforts were so memorable in your visit. We'd certainly like to host you again and to share even more of our services with you, and we...More

Reviewed 14 December 2013

I stayed there for three nights with my husband and two young daughters. San Francisco hotels are very expensive, so I think this was a good choice, not terribly overpriced. The reception staff was very agreeable and kind, we felt welcome. I cannot say they...More

Thank lex-flia
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 16 December 2013

Many thanks for being a guest of our historic Hotel Carlton and for taking the time to lend us such a thoughtful review of the experience. We certainly do appreciate the opportunity to share our site and services with first time guests, and we're glad...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$181 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$181 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (633)
Room & Suite (455)
Dining (13)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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300loriw
3 June 2018|
AnswerShow all 4 answers
Response from Maggie C | Reviewed this property |
Hi we had a huge ceiling fan in our room it was very efficient and quiet. There was a tub with a shower over it. There are bus stops just round the corner. Trolley buses close by and tram car was at union square 5 mins walk... More
0
Votes
jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
Vote
Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
Room Tips
"Room 504 was fine."
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"7th floor was great."
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"book a hotel nearer to union square or if you can afford go more central"
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"Ask for a quieter room (maybe a corner??)"
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