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Holiday Inn Civic Center (San Francisco)

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1,142 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Civic Center (San Francisco)
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Showing 756: English reviews
Boston, Massachusetts
Reviewed 29 September 2013

Pros: Price. The nightly rate is inexpensive for San Francisco. If you just need a bed to sleep in and will be spending all of your time away from your hotel, this is an affordable hotel close to Union Square. Also, if you like to just get into a taxi/cab right outside your hotel door then this hotel will work...

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Helpful?
1Thank wandersfreely
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We are pleased you found the rate to be affordable for the city of San Francisco. Holiday Inn Civic Center agrees that safety should come first and foremost. This is why we require active key cards to enter all hotel elevators, restrooms, facilities, and guest rooms. It is a brand standard to provide helpful tips to visitors as to how...

Toronto, Canada
Reviewed 27 September 2013

We stayed for 3 days on business. Hotel was clean, room was nice. No complaints about the hotel or service. The location, however, is not pleasant. The "tenderloin" district we were told. We mentioned the hotel location to a couple of local business partners and they said "better get a cab back tonight". We ended up walking but many people,...

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Helpful?
Thank justwebsolutions
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We are happy to hear you found quality in our hotel accommodations and service. Our hotel actually falls into the South of Market (SoMa) district of San Francisco according to updated maps of the local area: http://www.paragon-re.com/San_Francisco_Neighborhood_Map/ as we are just below Market Street. SoMa as a neighborhood is undergoing some very progressive update projects, but we regret if it...

Tucson, Arizona
Reviewed 25 September 2013

Bit depressing area but convenient to Union Square and other places. Not recommended for a vacation but if price is key then you can make it work. ( Seeing so many down and out people around the corner seemed such a sad statement about how the poor and disenfranchised are cared for in this lovely city.) Watch out for the...

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Helpful?
Thank kathleen k
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Our hotel’s location does provide easy access to areas such as Union Square. Parking in San Francisco is an additional expense as with most major cities with high-demand and limited real estate. As such, we aim to provide great value with our parking facilities including a secured, enclosed lot with 24 hour access and unlimited in-and-out privileges. Should any guests...

Fort Wayne, Indiana
Reviewed 18 September 2013

You see the title and wonder why only 4 dots. Well it is simple. The hotel and staff are outstanding in one of the world's great cities. The minus 1 star is due to the neighborhood immediately surrounding the hotel. While it appears that they are working to improve the area it is not there yet. While never feeling threatened,...

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Helpful?
1Thank Charles R
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Yes, we agree San Francisco IS one of the world’s greatest cities! But then again, we may just be biased, haha. Our staff will be pleased to hear you found their services to be outstanding. There is a consorted effort to enhance the neighborhood and while the Civic Center/SoMa districts may be great right now, they will be even better...

Edinburgh, United Kingdom
Reviewed 10 September 2013

me and my partner traveled from edinburgh in scotland and stayed in this hotel for 11 nights from 20th febuary 2013 till 4th march 2013 , the staff were all fantastic from door staff . housekeeping and reception nothing was too much bother from anyone the management team should be proud of everyone who works here. the room was excellent...

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Helpful?
2Thank roy w
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Thank you for the perfect 5 out of 5 and for your recommendation! We are exceptionally proud of our staff and their efforts to give weary travelers a great home away from home from check-in to check-out. We appreciate you giving us the opportunity to earn your confidence in our hotel as a valued guest and look forward to welcoming...

Reviewed 7 September 2013 via mobile

Room was lovely. Lovely entrance to the hotel. Staff helpful - advised us how we might get tickets for Alcatraz. Restaurant staff very nice. The amount of people sleeping rough in the area was uncomfortable. The restaurant didn't take my daughters nut allergy seriously which was disappointing when they were otherwise so nice. The restaurant manager actually said to her...

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Helpful?
1Thank Oriettestubbs
Andy D, General Manager at Holiday Inn Civic Center (San Francisco), responded to this review

I apologize for the restaurant manager's irresponsible response to your daughter's nut allergy. It was unacceptable and I will be addressing with him how to properly respond to food allergy inquiries. Thank you for bringing it to my attention. I am glad to see that is spite of this interaction, you also took the time to compliment other staff members...

Freehold, NJ
Reviewed 5 September 2013

Can't argue that the hotel has a nicely updated lobby. Rooms are clean and updated as well. However, as others have said, the area surrounding it not so good. They do offer garage parking for a fee. Even though we had checked out, they let us keep the car there for a day. You can catch the streetcar right on...

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Helpful?
1Thank TLMatino
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

We are glad to hear our recent renovations to our lobby and your guest room contributed to a positive experience while staying with Holiday Inn Civic Center. Street cars and many other forms of affordable public transportation are available less than one block from our hotel including Bart, Muni, Busses, and taxi cabs. We appreciate your business and hope that...

Calgary, Canada
Reviewed 4 September 2013 via mobile

The people who run this place make this hotel. We pricelined and ended up here. The guy when we checked in upgraded our room at no extra cost. He was amazing. The neighbourhood is not great but not terrible. It's not the Bronx but its also not the best. Walk the wrong direction and things get sketchy. However it is...

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Helpful?
1Thank SVMcBos
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Guest service is a leading component what makes a great hotel guests love. We are happy to hear you felt our service was amazing as we strive to make every guest feel just as well accommodated and appreciated. Our hotel’s location does make getting around San Francisco easy with our close proximity to local attractions and public transportation. Unfortunately parking...

Paihia
Reviewed 4 September 2013

Rooms were fine but wouldn't recommend the area it was in. First thing we get told is where not to walk etc. Public transport easy from it though. Service was fine except we ate there each night and on the last day they advertised their steak as being a special that night, when ordering dinner we asked about it they...

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Helpful?
Thank Heather E
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Easy access to public transportation is a favorite feature of Holiday Inn Civic Center by many of our guests and we are happy to hear you found it to be a highlight of our location. Our restaurant, 50onEight, has just introduced a new menu and we are delighted your dining experience inspired you to return for future meals. We understand...

Denver
Reviewed 29 August 2013

I had not planned ahead for a business trip and ended up booking at this hotel based loosely on the 'close' proximity to the event I was attending. Based on the pictures, the lobby looked great and the bar/restaurant appeared nicely updated. Much like the chain where I am a member. However, the cab pulled up to the hotel -...

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Helpful?
1Thank Sad2BHomeDenver
HolidayInn_SFCC, Administrative Assistant at Holiday Inn Civic Center (San Francisco), responded to this review

Holiday Inn Civic Center recognizes that guest satisfaction is in the details and we are pleased your experience reflected such care and you felt you received some of the best service you’ve experienced anywhere. We will be sure to share your praises to our staff about the consistent, great service you received from the front desk to our bar, 50onEight....

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Civic Center Hotel is a full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the 50onEighth Restaurant/Lounge. Major Credit Cards are required at check in. Indoor parking offered for $37 plus tax per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball team. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 

Additional Information about Holiday Inn Civic Center (San Francisco)

Address: 50 8th St, San Francisco, CA 94103-1409
Region: United States > California > San Francisco > SoMa
Price Range: RM700 - RM1,536 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
Number of rooms: 388
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Civic Center (San Francisco) staff and other travellers.
26 questions
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Nagpur, India
Vancouver, Washington
over a year ago
1 month ago

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Questions? Get answers from Holiday Inn Civic Center (San Francisco) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms are spacious and modern”
Skinnyminnie65, 16 Apr 2017 | Read review
“Ask for an IHG or business floor.”
sophiat907, 1 Apr 2017 | Read review
“Get a higher floor room with an east-facing view”
ConcoursRider, 1 Apr 2017 | Read review
“Would ask for upper floor rooms”
194janer, 29 Mar 2017 | Read review
“High floors have better views.”
rlreis, 28 Mar 2017 | Read review
5 of 5