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Hyatt Centric Fisherman's Wharf San Francisco

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882 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Centric Fisherman's Wharf San Francisco
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Showing 807: English reviews
Reviewed 1 week ago

Quick in and out trip. Located centrally on bay. Use to be a different Hyatt but has become part of the "Centric" brand, which seems to mean downtown. No sure. Price reasonable for San Fran. Room clean. Good view. Decent breakfast. Fast friendly check in.

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Helpful?
Thank michaelmR9532AB
Management response:

Dear michaelmR9532AB, Thank you for staying with us while visiting San Francisco. We appreciate you taking the time to provided us with you honest feedback from your most recent stay. A little background information regarding the new Hyatt Centric Brand, Hyatt Centric, a new, full service lifestyle brand designed for business and leisure travelers. The Hyatt Centric name was inspired...

Perth, Australia
Reviewed 2 weeks ago via mobile

The problem with this hotel appears to be the staff. A general lack of cordiality appears to resonate with all of them. This must come down to management. Our room was poorly cleaned with dirty wine glasses and a finished wine bottle still there after two days. A top hotel chain offering paper cups and two tea bags .... really?...

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Helpful?
Thank Gerry N
Management response:

Dear Gerry N, Thank you for taking the time to post a review of the property. We take every comment seriously and we are very sorry that your stay with us was not up to the expectations you had. We look to take this opportunity & share your comments with our Associates to ensure that every greeting, every interaction, is...

Reviewed 2 weeks ago via mobile

The location is great and the hotel is good. Staff are helpful however the front desk customer service is not very welcoming. I also think the hotel is kind of dated and needs a face lift. Parking was too expensive at $59 a day while there were other parking lots half the price only a few blocks away.

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Helpful?
Thank yfess2
Management response:

Dear YFess2, Thank you so much for taking the time to leave this review. It is wonderful to hear when things go well, but we pride ourselves on always wanting to be better. We look forward to sharing your thoughts about our customer service with the Associates on the Front Office team so we may constantly improve and be the...

Chapel Hill, North Carolina
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank ctphonehome
Management response:

Reviewed 2 weeks ago via mobile

Lives up to the Hyatt reputation! It's a remodeled building, so it has the feel of both older and newer put together. The rates were great and the breakfast place across the street from the main entrance was to die for!

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Helpful?
1Thank L Z
Management response:

Dear L Z, Our sincere appreciation to take such positive notice of our renovation and how it has truly lifted up the quality of our guest rooms and space. We hope that you will be back in the future to enjoy our hotel once again. Thank you!!

Watsonville, California
Reviewed 2 weeks ago

This trip was very last minute. We had planned to go to Yosemite instead, but due to weather plans changed. It was a morning hotel and car rental all understood. My point.. planning this last minute trip made the rest of this day great. Made the reservation on the 4th and arrived 4 hours before check in. Luckily we were...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank 766andriar
Management response:

Dear 766andriar, So glad you got to use the pool. Someone actually asked us the other day "WHY would you have a pool in San Francisco?". Our answer from now on will be "because guests like 766andriar appreciate the added amenity and touch of having one available". Hopefully you'll come back in the summer when it's warmer and to enjoy...

Omaha, Nebraska
Reviewed 3 weeks ago via mobile

Worth the extra price to be in the action. Short walk to fishermans wharf, transit, pier 39, and Ghirardelli square. Nice room and friendly staff with good service. Robes in room are amazing. Nice rain shower.

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Helpful?
1Thank Jenna N
Management response:

Dear Jeanna. N, Always a pleasure to see a great review such as this and even more, to be able to share with the team. Thank you for the kind words as well as noting the location of our hotel as well as the quality of our rooms. While we are most fortunate to be around such great activities in...

Fairborn, Ohio
Reviewed 3 weeks ago

My wife and I stayed two nights at the Hyatt Centric and really enjoyed our stay! I had read a few TripAdvisor reviews that were less than positive, and I really don't understand it. We had a terrific experience and great service. A few of the ways the hotel staff went out of their way included letting us stay in...

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Helpful?
Thank andrew_sa1
Management response:

Dear andrew_sa1, Such a pleasure to read your review and even more, the POSITIVE experience you had at our hotel. We are proud to say that thanks to the staff and the hotel we work at, there are far more positives than negative reviews out there. While we have learned that people voice their opinions at a much higher rate...

Fresno, California
Reviewed 3 weeks ago

Everything was good till the lady at check in started yelling at me about my kids she needs more training. Everything else was up to par.. we had a lot of fun but because of the disrespect we won't be back thank you

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Steve S
Management response:

Dear Steve S, Please know we take your comments very seriously (as well as the survey you sent in separate copy) and have addressed this issue with our respective Associate. While there are always two sides to a story, please accept our sincere apology for any disrespect given to you as it is never acceptable to speak back to a...

Muskegon
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Kathi T
Management response:

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of historic Fisherman's Wharf in San Francisco. Exciting attractions are nearby, including PIER 39, Ghirardelli Square, North Beach and Chinatown. At San Francisco's most European Hyatt, you'll find 316 guestrooms and suites, 19,000 square feet of Conference Space, Outdoor heated pool and fully equipped fitness center. Automated Business Center available 24 hours, high speed wireless capabilities in guestrooms and function space, and Concierge Services. Brick & Beam voted #1 Sports Bar in San Francisco. ... more   less 

Additional Information about Hyatt Centric Fisherman's Wharf San Francisco

Address: 555 North Point Street, San Francisco, CA 94133-1311
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: RM1,081 - RM2,356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Fisherman's Wharf San Francisco 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Cheap Tickets, Despegar.com, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Centric Fisherman's Wharf San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt At Fisherman`s Wharf Hotel San Francisco
Hyatt San Francisco
San Francisco Hyatt
Hyatt Fishermans Wharf
Fishermans Wharf Hotel
Hotel Style:
#38 Luxury Hotel in San Francisco
#38 Green Hotel in San Francisco
#52 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Centric Fisherman's Wharf San Francisco staff and other travellers.
38 questions
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Anderson, South Carolina
West Sussex, United Kingdom
Freeport, Illinois
9 months ago
San Juan Capistrano, California

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Questions? Get answers from Hyatt Centric Fisherman's Wharf San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Deluxe room. Nice size. Huge TV. Small fridge and wet bar.”
 of 5 bubbles Mrswarriorfan, 22 Mar 2017 | Read review
“Request a room on high floor and in the corner if you want peace and quiet.”
 of 5 bubbles Twee-Wong, 20 Mar 2017 | Read review
“Ask the concierge for drink tickets”
 of 5 bubbles 27kristinv, 19 Mar 2017 | Read review
“Ask for room away from street if you want to sleep.”
 of 5 bubbles merlepittman, 14 Mar 2017 | Read review
“Three elevators go upstairs to the room. Only one comes back down to lobby area,”
 of 5 bubbles michaelmR9532AB, 13 Mar 2017 | Read review
5 of 5