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Hotel Zeppelin San Francisco

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252 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Rowland Heights, California
Reviewed 2 days ago NEW

My friends and I stayed here while we attended Outside Lands 3 day music festival in Golden Gate Park. This hotel was perfect for the kind of fun filled weekend. We arrived early and they were able to accommodate us. Ambiance: is fun, modern and alice in wonderland like! Not cheesy like the Hard Rock hotels it had a music...

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1Thank OliviaE18
Budapest
Reviewed 3 days ago NEWvia mobile

I'm going to start with what we (a young couple, staying for 4 nights) particularly liked. The hotel has got two bikes for free, available on a first come first served basis. They look very cool and are also comfortable. We used them one day to tour the city. If you can use them it will save you at least...

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Thank GiggsyBudapest
Reviewed 5 days ago NEW

We stayed for seven nights at the hotel this past new years. The location is excellent, walking distance from Union Square, shops, restaurants, etc. Room is not that big, however it serves its purpose - very cosy and comfortable. Two low lights however: a) bathroom shower is awful: very little water pressure. Obviously not sure if all room showers were...

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Thank Arthur M
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Check-in and Check-out I had landed after a five hours flight and they were able to give me the room early (which was great). Room The room was a nice size and I really like the bathroom. The decor is retro and really interesting. My only complaint was lack of storage space. I had a tiny cupboard which also had...

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Thank Ava a
Chico, California
Reviewed 1 week ago

Went to S.F. for Xmas holidays and a stage show and found the newly remodeled Hotel Zeppelin which has a fun, contemporary rock 'n roll theme featuring the '60's. Warm lobby, downstairs game room. Stylish efficient room all near Union Square, trollys, major stage theaters, shopping, and in the 'better kept' area of S.F. We will go back the next...

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Thank buzzdaman56
Reviewed 2 weeks ago via mobile

Firstly when we arrived we were not advised on holding fees, hotel amenities or anything really. We thought to ourselves it's just late and maybe they aren't having a good day. They also said we could pay on checkout, but ended up charging the wrong credit card to which they promised wouldn't happen! The next day we asked for bowls...

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3Thank Katie B
Long Beach, CA
Reviewed 2 weeks ago

Stayed here the day after New Years and was awesome!!! From the moment we stepped in to the hotel to when we left three days later, everything was exceptional. They let us check in early and even upgraded our room to a mini suite. The staff is awesome, hotel is clean and funky and the you can’t beat the location...

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1Thank Nadiah21
Reviewed 3 weeks ago

Hotel had sort of a euro flavor. Rooms were small and closet space was a challenge as the safe prevented having any long hanging clothes. Bathroom sink was extremely hard to operate. For the money and the location, it was fine and would probably come back. They need to get some vending machines!

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Thank Betsy S
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thank you for your feedback, we appreciate the advice to make our hotel better. We wish you safe travels and come on back to visit if we could host you in Union Square again while giving us another chance to impress you! We do have several options of different room types, maybe try one of our larger premier rooms next...

Fowler, California
Reviewed 3 weeks ago via mobile

After a major remodeling, the hotel we have stayed in for 4-5 years and met our needs, is greatly changed. The staff is warm, courteous and helpful, especially Mr. Ellis, but the room we always stay in now is much smaller, too small to accommodate 4 people. The bathroom has no fan/vent for steam; the counter surface space is inadequate;...

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4Thank GrapeladyD
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Hello GrapeladyD, Thank you for taking the time to share your experience with us. I am so sorry that you are not digging our newly renovated rooms and public areas. Please contact me directly with any further details you wish to discuss: antonio.flores@viceroyhotelgroup.com. We send you peace and love from San Francisco. Thank you for the valuable feedback!

Reviewed 4 weeks ago

Recently stayed here during an overnight in SF. The hotel is a great little boutique spot within walking distance to Union Square. The staff was amazing, thoughtful, helpful and really unlike anything I've seen in a SF hotel. The only ding I would have for the hotel was that we stayed on the 7th floor which meant taking two elevators...

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Thank Michael D
HotelZeppelin, General Manager at Hotel Zeppelin San Francisco, responded to this review

Thanks for the rockin response Michael. Really glad that our location in Union Square was a big selling point for you. Your comment about the signage was heard loud and clear and is definitely being addressed. Looking forward to hosting you again next time you're in beautiful San Francisco!

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Zeppelin San Francisco

Address: 545 Post St, San Francisco, CA 94102-1228 (Formerly The Prescott Hotel)
Region: United States > California > San Francisco > Union Square
Price Range: RM899 - RM2,002 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zeppelin San Francisco 4*
Number of rooms: 164
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Also Known As:
Kimpton San Francisco
Prescott Hotel Kimpton
Hotel Style:
#42 Green Hotel in San Francisco
#44 Luxury Hotel in San Francisco
#74 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zeppelin San Francisco staff and other travellers.
20 questions
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8 days ago
Dublin, Ireland
4 days ago
Las Vegas, Nevada

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Questions? Get answers from Hotel Zeppelin San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors away from elevators”
 of 5 bubbles J9942TBarthurm, 19 Jan 2017 | Read review
“Some of the rooms on the 7th floor are hard to find.”
 of 5 bubbles michaeldE8419LI, 23 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles RHAA1514, 5 Dec 2016 | Read review
“away from elevator and higher floor”
 of 5 bubbles noteztoplz, 23 Nov 2016 | Read review
“do not get an adjoining room unless you know the occupants”
 of 5 bubbles needtotravel, 7 Nov 2016 | Read review
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