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My friend and I stayed here overnight before we left for Sonoma. The hotel is centrally located and within walking distance of a lot of great places to see. The hotel was clean, modern and comfortable and the staff were all very pleasant and helpful....More
Our stay at the Hilton Union Square was great! Very convenient and comfortable. At first was worried about recent reviews, but do not worry at all. We felt very safe the entire 5 days. Hotel is very up to date. Room and beds were comfortable....More
6 Thank dee1321
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 4 weeks ago
We are thrilled that you enjoyed your stay with us, and hope to welcome you back in the future!
What I expected is what I received. Hotel is well located & an easy walk to many attractions / areas, room was clean & modern, if a little small. TV size was great. Food and beverage facilities were reasonable. A little pricey though probably to...More
Easy check in process - you can check in on your phone if you have the app, though you still have to see a representative to verify your identification. It’s a big hotel. They have lots of amenities - a large fitness center below the...More
Stayed there for 2 nights. At checking the ladie (normal counter side) was barely understandable as she was open mouth chewing her chewing-gum and spitting while talking 🤢. Not welcoming at all, not professional, and gives you directly the impression that she doesn’t care! Although...More
1 Thank abmaubeuge
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 2 days ago
We're very sorry for your disappointment with your stay. Thank you for sharing this feedback, which we take very seriously. We hope to have the opportunity to Make it Right in the future.
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.