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Hilton San Francisco Union Square

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Hilton San Francisco Union Square
Hilton San Francisco Union Square
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2,069 Reviews from our TripAdvisor Community

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Showing 1,638: English reviews
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New York City, New York
Reviewed yesterday NEWvia mobile

With the mold in the bathtub and the peeling wallpaper, the one thing this hotel decided to renovate was their thermostats. They now automatically reset to 72° if you do not move around every five minutes. Besides that, it took 40 minutes on hold trying to get someone at the front desk to answer the phone followed by having to...

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Helpful?
Thank shoel212
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

One of the largest Hilton hotels I've visited. There are 3 towers, two of which are old and outdated so choose to stay in Tower 1 if you can. The lobby was quite busy when we arrived, but were greeted very warmly by a gentleman named Abdullah. He was very personable, took interest in our trip and offered bottled water....

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Helpful?
5Thank Omer N
About Hotel's Favourite Review
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Thanks for your positive feedback, Omer. We are glad that received great service from Abdullah and that you had a nice view of the city. We are also happy to hear that you had a relaxing stay with us and we hope to see you again soon!

Sydney, Australia
Reviewed yesterday NEW

It was at the peak of the holiday season when we checked in here as a family. We've booked online, but when we got here - there are no rooms available. Apparently been allocated to someone else. Had to wait till they find a room. Gave us free vouchers for the restaurant on the ground level - to help ease...

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1Thank winstonoz
Vancouver, Canada
Reviewed yesterday NEW

The room was clean and the bed comfortable. However, my husband complained about the street noise especially early in the morning when they were collecting the garbage (we were staying on the 14th floor) The location is very convenient as it is very close to all the touristic attractions.

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Thank Carmen D
Santa Ana
Reviewed yesterday NEWvia mobile

I used the BART to arrive from the Oakland airport and made it in no time for a little over $10. Good idea to exit Powell Station and walk. It will be a few blocks to walk. Centrally located to the shops and a short Uber ride away from AT&T park. Make sure you check in with Maria when you...

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1Thank dmas6
California
Reviewed yesterday NEW

I attended a conference at this hotel. Overall, typical business hotel in the city, small rooms, and the conference space is spread out and a little difficult to navigate. The check in process was 60 mins due to the lines of people. The staff was calm and handled it well. I had a nice view from my room but the...

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Thank sammatthews6
Reviewed yesterday NEW

Wonderful hotel located in a very safe and vibrant location downtown San Francisco. Close to the rail / trolly system and within a short walking distance of restaurants and shopping. Rental car locations also within a short walk. Would highly recommend this hotel for a business stay or a simple get away.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 53reganw
Reviewed 2 days ago NEWvia mobile

Great hotel with typical Hilton amenities. Bathroom amenities included more than your typical Hilton. Front desk was very helpful and that was my true reason for 5 star rating. Larysa was incredibly helpful and truly made me feel at home. Not many hotels offer the hospitality that this hotel does and it is because of her. The streets around the...

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3Thank Thomas C
San Francisco, California
Reviewed 2 days ago NEW

This Hilton is nice - what you'd expect as far as rooms; very clean. It's a very large hotel..and while it's located in a good neighborhood, it does border on a sketchy one a few blocks away or so, so be conscious of that if you're new to town. I didn't explore a lot of the hotel, but the relatively...

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3Thank Provo8
boston
Reviewed 2 days ago NEW

Stayed for four nights - double room three people. The room was very spacious- with a little sitting sofa that actually was comfortable to sit on to plan the day's events. The bathroom had plenty of shelf space, and the water pressure was great in the shower. Housekeeping kept the room very neat and clean. There was no hallway noise...

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3Thank vacationerBoston

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 

Additional Information about Hilton San Francisco Union Square

Address: 333 O'Farrell Street, San Francisco, CA 94102-2116
Region: United States > California > San Francisco > Union Square
Price Range: RM840 - RM1,991 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Number of rooms: 1919
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Expedia, Orbitz, Priceline, Hotels.com, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton San Francisco Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hotel Style:
#18 Green Hotel in San Francisco
#47 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Union Square staff and other travellers.
107 questions
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majorca
13 days ago
Greenfield, Wisconsin
United Kingdom
United Kingdom
Belfast, United Kingdom

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Questions? Get answers from Hilton San Francisco Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose one facing in the direction of Union Square”
winstonoz, 26 Apr 2017 | Read review
“Rooms with views will cost you $80 a night upgrade fee.”
sammatthews6, 26 Apr 2017 | Read review
“City view room lovely.”
Jennifer9600, 25 Apr 2017 | Read review
“Pick a room with Balcony and just enjoy the Bay air, smell and sounds”
pischdoa, 24 Apr 2017 | Read review
“Ask for a good view of the city...”
lmeegan, 22 Apr 2017 | Read review
5 of 5