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Hilton San Francisco Union Square

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Traveller (1038)
Room & Suite (619)
Dining (56)
Overview
  • Excellent27%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“urban tavern”(42 reviews)
“cityscape bar”(28 reviews)
“union square”(427 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Hilton San Francisco Union Square
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton San Francisco Union Square
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,410)
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2,719 results
Traveller rating
762
925
645
261
126
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LanguageEnglish
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762
925
645
261
126
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All reviewsurban taverncityscape barunion squarehuge hotelbusy hotellobby bartenderloin districthomeless peoplecentral locationhigh floorcity viewfew blocksthe golden gate bridgemarket streetcable cararound the cornerpublic transportation
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1 - 5 of 2,719 reviews
Reviewed yesterday

My friend and I stayed here overnight before we left for Sonoma. The hotel is centrally located and within walking distance of a lot of great places to see. The hotel was clean, modern and comfortable and the staff were all very pleasant and helpful....More

Thank 22reneeb2
Hotel's Favourite
Reviewed 12 July 2018 via mobile

Our stay at the Hilton Union Square was great! Very convenient and comfortable. At first was worried about recent reviews, but do not worry at all. We felt very safe the entire 5 days. Hotel is very up to date. Room and beds were comfortable....More

6  Thank dee1321
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 4 weeks ago

We are thrilled that you enjoyed your stay with us, and hope to welcome you back in the future!

Reviewed yesterday via mobile

What I expected is what I received. Hotel is well located & an easy walk to many attractions / areas, room was clean & modern, if a little small. TV size was great. Food and beverage facilities were reasonable. A little pricey though probably to...More

Thank Jason G
Reviewed 2 days ago via mobile

Easy check in process - you can check in on your phone if you have the app, though you still have to see a representative to verify your identification. It’s a big hotel. They have lots of amenities - a large fitness center below the...More

Thank Rquinn09
Reviewed 3 days ago via mobile

Stayed there for 2 nights. At checking the ladie (normal counter side) was barely understandable as she was open mouth chewing her chewing-gum and spitting while talking 🤢. Not welcoming at all, not professional, and gives you directly the impression that she doesn’t care! Although...More

1  Thank abmaubeuge
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 2 days ago

We're very sorry for your disappointment with your stay. Thank you for sharing this feedback, which we take very seriously. We hope to have the opportunity to Make it Right in the future.

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$195 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$195 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1038)
Room & Suite (619)
Dining (56)
Pool & Beach (32)
Amenities (22)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Lisa S
8 July 2018|
AnswerShow all 4 answers
Response from Sonia G | Property representative |
Hi Lisa, The pool is located on the 16th floor on an outdoor patio. We have multiple conference areas from the lobby level to the 6th floor. I hope this helps!
0
Votes
Lisa S
8 July 2018|
AnswerShow all 2 answers
Response from Sonia G | Property representative |
Hi Lisa, The pool is located on the 16th floor on an outdoor patio. We have multiple conference areas from the lobby level to the 6th floor. I hope this helps!
0
Votes
jess c
31 May 2018|
AnswerShow all 2 answers
Response from Sonia G | Property representative |
Thank you for your question, Jess! Our outdoor pool is heated for our guests' comfort.
1
Vote
Room Tips
"I paid extra to get a quiet room. The view was iffy, but the room was very quiet."
Read review
"Ask for a bayview room--the upper floors were very quiet."
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"Get a high floor to avoid the street noise."
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"try to get a corner room...little larger"
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