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Hilton San Francisco Union Square

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333 O'Farrell Street, San Francisco, CA 94102-2116
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1714)
360
Panoramas (66)
Room & Suite (917)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton San Francisco Union Square
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#111 of 250 hotels in San Francisco
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Don't just visit San Francisco, experience it. Located in the heart of Union Square, walk to world-class shopping and dining, museums, and tourist attractions like the world-famous Cable Car. Enjoy our grab-and-go market Herb N' Kitchen for anytime snacking, or relax in one of our two restaurants. You can even take a dip in our heated outdoor pool and spa. Before settling back into your room, see San Francisco from our perspective at our top-floor lounge Cityscape.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid private parking nearby
Paid wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Chinese and 3 more
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
379Restaurantswithin 0.5 km
119Attractionswithin 0.5 km
4546Reviews191Q+A100Room tips
Traveller rating
  • 1,286
  • 1,584
  • 1,030
  • 416
  • 230
Time of year
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  • English
Popular mentions
jest76 wrote a review 16 Oct
San Luis Obispo, California12 contributions20 helpful votes
We had a really good stay/experience here. It started off a little rough with a room situation, but it got worked out in the end and the the time spent there turned out really well. The only hiccup I can think of during our stay there: Being a Hilton Honors member I booked my stay through the app. I chose the room we wanted and was all set. Upon arrival I had the option to go straight to my room, using the digital key through the app, and avoiding all lines at the check-in counter. I decided though to go to the counter and get physical keys as well since I have had issues with the digital key in the past and, I wanted a key for my friends. I didn’t realize my room had been changed until I got to the room and looked out the window and saw no city view. I called the operator and asked why my room had changed on me. Long story short, they changed my room for me and put me back on the side I had originally picked. The Bellman met me at my new room with new keys. Hotel staff: Very friendly and helpful. The men at the front door were always asking if we needed a taxi or anything when we were leaving for the day. The guards were also watching out for us at night when they thought we parked a car across the street, letting us know the city starts ticketing at a certain our. The maids always asked us if there was anything we needed when they saw us in the mornings. We didn’t really use their cleaning service during our stay, but we did swap out towels once. Room: Good - there was some water damage it looked like on the ceiling It was a bit small but worked. Bathroom felt a little cramped, especially if you used the toilet because the hand towels were directly in your face, but that might not be the case in all rooms either; there were also some small stains on the shower curtain but I could see how they can get missed. Beds were comfortable and room was pretty quiet from outside and hallway noise. Cityscape Lounge: An absolutely beautiful place at night. It’s open Fri-Sun on the top floor of tower 1–we went both Friday and Saturday night. Great drinks and again, the staff was very friendly. The views were unbeatable. You literally could see the city light of SF for miles. Location: A bit close to the tinderloin so just make sure you’re careful if you’re wandering around at night. We never had any issues, it’s just hard to see the condition these people are in sometimes. Generally if you walk up a block or two you can get around it. Other than that, you’re only one block over (the opposite direction of the tenderloin) and one block down from Union Square—they have some great coffee there and it’s a nice place to relax as well. And then one more block over and two up and you’ll be at the gate to Chinatown! So much great food to be had there! You’re only a couple blocks up from Market St. where you can easily catch the BART, busses, or trollies. Overall, I would definitely stay here again!
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: On-site parking is a bit expensive. Close to the Tenderloin but was never an issue for us....
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Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded yesterday
Thank you so much for the wonderfully detailed review! We love showing our guests that Hilton hospitality! Glad we were able to fix the issue with your room. We are excited welcome you again when your travels bring you back to San Francisco.
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James S wrote a review Aug 2021
Austin, Texas21 contributions24 helpful votes
Hotel's Favourite
Really good stay, nice room, great service. I know the breakfast is messed up with the Hilton credits and stuff, it wasn't the best, but this isn't the hotel's fault. Very good location, walking distance to just about every tourist thing in SFO.
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Date of stay: August 2021
Value
Rooms
Service
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Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded 23 Aug 2021
Thank you so much for the wonderful review! We love showing our guests that Hilton hospitality! We hope to welcome you again if your travels bring you back to San Francisco.
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bobby t wrote a review 9 Oct
5 contributions
great and friendly staff away willing to help short distance from shopping the trolly gheridelli square and plenty of fishing in warf .. been to this location many times always the same and highly recommend to travelers to the area.
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Date of stay: August 2021
Value
Rooms
Service
Trip type: Travelled on business
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Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded 1 week ago
Thank you so much for the wonderful review! We love showing our guests that Hilton hospitality! We hope to welcome you again if your travels bring you back to San Francisco.
Read more
Burderop wrote a review 7 Oct
Whippany, New Jersey2 contributions1 helpful vote
Like me, the property is showing its age. Fell for the upgrade offer hoping the studio section would include a foldout. Instead, the extra cash reaped us a hugh empty room off a remote corner of the bedroom. A couple of hooks and plain wooden polls gave faint credence to the suggestion this was a bonus second closet. Oh Conrad, I had higher expectations from you.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded 1 week ago
We’re very sorry to see that you had issues with your stay. Thank you for bringing this to our attention, we will look into this to resolve the issue. Let me know if there is any additional information you can provide.
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Le V wrote a review Sep 2021
1 contribution
I picked this hotel because of the picture they have of the view from the rooftop bar and was disappointed to find that it was closed, so if you do the same, check if its open first. Other than that, the hotel was very nice. Clean, good atmosphere, safe. I know it's obvious because its San Fransisco, but please don't bring a car. Parking is a nightmare.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: If possible, stay above floor 10, otherwise the view is just walls.
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Response from Aaron Danzig, Other at Hilton San Francisco Union Square
Responded 3 weeks ago
Thank you so much for the wonderful review! We love showing our guests that Hilton hospitality! We hope to welcome you again if your travels bring you back to San Francisco
Read more
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PRICE RANGE
US$156 - US$416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton san francisco union square hotel san francisco, hilton hotel san francisco, san francisco hilton
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
1921
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Frequently Asked Questions about Hilton San Francisco Union Square
Which popular attractions are close to Hilton San Francisco Union Square?
Nearby attractions include San Francisco Urban Adventures (0.3 km), Marrakech Magic Theater (0.10 km), and San Francisco Playhouse (0.3 km).
What are some of the property amenities at Hilton San Francisco Union Square?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton San Francisco Union Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton San Francisco Union Square?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton San Francisco Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Are there opportunities to exercise at Hilton San Francisco Union Square?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hilton San Francisco Union Square located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Hilton San Francisco Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton San Francisco Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton San Francisco Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton San Francisco Union Square?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Ukrainian.