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Staypineapple, An Elegant Hotel, Union Square

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580 Geary St, San Francisco, CA 94102-1650
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$157
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Free cancellation until 04/02/22
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Traveller (454)
360
Panoramas (28)
Room & Suite (336)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Updated 12/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staypineapple, An Elegant Hotel, Union Square
Updated 12/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 250 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Complimentary instant cofffee
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
24-hour security
Parking
Wifi
Snack bar
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, Spanish, Filipino
1362Reviews66Q+A100Room tips
Traveller rating
  • 853
  • 334
  • 105
  • 48
  • 22
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Popular mentions
Trish D wrote a review 14 Oct
Fort Myers, Florida121 contributions41 helpful votes
The rooms at Staypineapple are smaller than many hotels (not really all that uncommon in big cities) but they were clean, stylish, and well-maintained. Our bed was so comfortable, the bathroom was spacious, and we had plenty of room in the drawers/closet for our things. The staff at the hotel was friendly and super helpful, and there is a parking garage just around the corner. We loved being close to everything we wanted to do, and would definitely stay here again.
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Date of stay: October 2021
Rooms
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Mercedes F wrote a review 9 Oct
1 contribution
Gabrielle was AMAZING!!! This is our first time planning a visit to the city and she helped me reserve a room on short notice after some inconvenient issues occurred. I plan on staying at this place anytime we visit San Francisco! Gabrielle, I hope you know you are the best part of #STAYPINEAPPLE
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Date of stay: October 2021
Rooms
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Service
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Mbrogan wrote a review Sep 2021
Santurce, Puerto Rico52 contributions23 helpful votes
Long weekend at Stay Pineapple. The hotel is clean and stylish. Rooms are on the smaller side as with many city hotels. Beds are comfy and the rooms well provisioned with lots of charging options, robes, big TVs. Negatives: neighborhood is pretty dicey (and we're from NYC!). Gotta be careful which way you walk when leaving. Fair number of homeless who have taken over the sidewalks and are sometimes aggressive. No food service in the hotel- lobby bar not operational. Hotel isn't really close to Union Square. The $29 per night non-negotiable surcharge over and above the room rate was an unpleasant surprise and the $10 credit for overpriced candy and soda didn't offset.
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Date of stay: September 2021Trip type: Travelled with family
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 weeks ago
Dear Mbrogan, Thank you for taking the time to share your experience with us, we appreciate your honest feedback. I wish I could have changed your overall experience in San Francisco. I am very sorry that your stay was not excellent. If your travel brings you back to our city please do let us know so we can do something special for you to make it up for this long weekend. Sincerely, Rhodora Escobar
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Debra D wrote a review Sep 2021
4 contributions
We had booked this reservation over a month ago before Arrival through booking.com. Upon our arrival the front desk assigned us a room. We had paid for and reserved a room through Booking.com as a deluxe king room. Upon entering our room we saw that it was not a king bed and extremely tight size room. We had read reviews before booking and realized the hotel had small rooms and that was part of the reason why We had booked a king size bed/room. We had just come off a two week RV rental of touring a bit of California, Oregon and national parks and were looking forward to a comfortable last night of our vacation in San Francisco before flying home the next morning. Upon our calling the front desk to say this is not the room We reserved We we’re were informed that booking.com had booked that room and it was their fault that We didn’t have a king bed and room and that We should call them. We asked the front desk to help and call booking.com and they refused. also as We had checked in they let us know that We had used a third-party vendor in reserving the room and The front desk clerk made us feel like We had made an inferior reservation. Needless to say we were exhausted from our trip, needed to eat. and did not call booking.com until we came back from dinner later that night. Booking.com advised us that all the confirmations from this hotel confirmed that we had a deluxe king size room which agreed with our email proof, and that the hotel was in error and that they would call the front desk to discuss. We waited a half hour on the line when booking.com came back and advised the hotel was claiming they had a system error and they would provide us with a $50 credit. From the moment we told the front desk clerk that they had made an error she kept saying call booking.com and they’ll give you a credit. We didn’t want a credit We wanted a comfortable room and a comfortable bed As we had reserved long ago. We were told that all king size beds and rooms for sold out as of that morning. The front desk handled this horribly. For saying the booking.com has made the error, making us feel like I was inferior guests by booking through booking.com, and then after booking.com called them and they had to admit to Hotel error they only offered a $50 credit on a $250 room charge. The hotel should’ve given us a room for free or close to free for their error or try to find us another hotel room in another hotel with a king size bed as we were requesting. We have never experienced such treatment or ridiculousness in how the situation was handled.Needless to say, we would not recommend Staypineapple in San Francisco for any plans you have in the future. Management needs to get their act together. We were so disgusted on our treatment.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 weeks ago
Dear DebraD901, Thank you for taking the time to share your review with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short, I am very sorry for that. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please do let us know when your travel brings you back to san Francisco so we can make it up to you. Sincerely, Rhodora Escobar
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Arnold G wrote a review Sep 2021
Daly City, United States61 contributions5 helpful votes
First time in staying here at StayPineapple and I am very impressed with everything… interior is topnotch! Bed was done so well and looking & smelling so clean, linens are not your ordinary common linens you see in the popular hotel brands,very soft to touch. And the bathroom is so spacious, all furnishings are updated and well maintained. Also… Loved all the personalized branded items in the room and not to forget the excellent guest services— the Staff are very welcoming and friendly. Will definitely be back here again.
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Date of stay: September 2021Trip type: Travelled solo
Room Tip: Parking is available around
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 weeks ago
Hello ArnoldG888, Thank you for staying with us and for taking the time to share your experience. We are very happy that we made you happy. We cannot wait to see you again. Sincerely, Rhodora E.
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PRICE RANGE
US$178 - US$365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
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Frequently Asked Questions about Staypineapple, An Elegant Hotel, Union Square
Which popular attractions are close to Staypineapple, An Elegant Hotel, Union Square?
Nearby attractions include Marrakech Magic Theater (0.2 km), San Francisco Playhouse (0.4 km), and Biscuits and Blues (0.3 km).
What are some of the property amenities at Staypineapple, An Elegant Hotel, Union Square?
Some of the more popular amenities offered include free wifi, meeting rooms, and dry cleaning.
Which room amenities are available at Staypineapple, An Elegant Hotel, Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Staypineapple, An Elegant Hotel, Union Square?
Guests can enjoy free instant coffee and a snack bar during their stay.
Is parking available at Staypineapple, An Elegant Hotel, Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staypineapple, An Elegant Hotel, Union Square?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Liholiho Yacht Club.
Is Staypineapple, An Elegant Hotel, Union Square located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Staypineapple, An Elegant Hotel, Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staypineapple, An Elegant Hotel, Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple, An Elegant Hotel, Union Square?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Staypineapple, An Elegant Hotel, Union Square?
Many travellers enjoy visiting Alcatraz Island (4.5 km), Golden Gate Bridge (6.8 km), and City Lights Booksellers (1.3 km).