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US$199
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About
#69 of 248 hotels in San Francisco
Location
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Value
GreenLeaders Silver level
The Riu Plaza Fisherman’s Wharf hotel is located in one of the most iconic areas of San Francisco. Very close to Pier 39, it offers the best services so that you can enjoy an unforgettable and unique stay. Its complete facilities include free WiFi, an outdoor pool with sun loungers where you can enjoy the Californian warm climate, a gym for sports-lovers to practice their favorite activities, and various conference rooms in case your are in town for business. Our hotel has more than 500 rooms, all perfectly equipped to offer the maximum comfort. with satellite TV, mini-fridge, coffee machine and AC. You will also be delighted by our appreciated buffet breakfasts, where you can choose among a wide selection of finely prepared dishes. Or just pick a snack at the Grab & Go bar and prepare for an exciting day in the Bay area. To make your stay in San Francisco truly unforgettable, we suggest you visit the city’s most iconic spots. You can't miss the Golden Gate Bridge, the famous ‘Painted Ladies’ Victorian houses, riding the legendary hills with the Cable Car or visiting the infamous Alcatraz Prison. Book your stay with Riu Hotels & Resorts and discover one of the most attractive and picturesque cities in the United States.
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Property amenities
Paid public parking on-site
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Car hire
Business Centre with Internet Access
Car park
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Snack bar
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
102Restaurantswithin 0.5 km
53Attractionswithin 0.5 km
Contact
2500 Mason Street, San Francisco, CA 94133-1450
Getting there
Car HireSee all San Francisco car hire
663Reviews46Q+A90Room tips
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Beautiful hotel. The front desk clerks were friendly, and courteous. The hotel and room were impeccably clean. Plenty of parking which was near the elevator. Walking distance to Fisherman's Wharf. This is my new 'go to' for San Francisco! I would highly recommend this hotel to family and friends.
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Review collected in partnership with riu.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
I was traveling with my teenage son and we need our separate spaces; I rent suites because it costs less than two conventional rooms and it's usually nicer. Our suite was amazing, with a view of the skyline. Conveniently located near Fisherman's Wharf, we had easy walking access to most of the things we wanted to see. Our room was very quiet, and I was surprised to see it overlooking what was a very busy pool area! I did not hear any noise. They offered an outstanding hot breakfast, packed and handed as takeout in response to COVID. This was actually the best breakfast I had in a long time. The staff were very friendly and helpful on every front - from the front desk to the food service areas to housekeeping. My one wish: more working elevators. There were three that went to the lobby and only one worked. This was very congested each morning when people were checking out and had all their luggage. Another single elevator down the hall goes to the fitness room which is on the opposite side of the driveway - we used that one more often (we couldn't find any stairs). But just FYI: this entrance did not readily appear to be handicapped accessible. From what I could see, one would need to walk down three or four steps to get outside. The decor was modern and eye-pleasing, and the entire property was very clean. The property was close to many conveniences such as grocers and restaurants. We walked everywhere and got to see such places as Telegraph Hill, Lombard Street, Chinatown, Pier 39 & the infamous California Sea Lions, Alcatraz, etc.…
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Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
We stayed here as a couple on a short vacation. Check in was quick and easy. The hotel room was clean and functional but didn’t have anything special about it. The bed was large and comfortable but the pillows were thin and clumpy. The room was on the ground floor overlooking a bus depot with a bus stop directly opposite our window, There are privacy blinds and black out blinds which we had closed most of the time as the room didn’t feel very private. There was noise from the road but not too bad overall. The breakfast at the hotel was of a good standard however we did find the pastries rather dry. If you want to spend time around Fisherman’s Wharf the hotel is in a great location with easy access to Pier 39 and Pier 33 and all the food and shops along Fisherman’s Wharf. There are nice views to the Golden Gate Bridge and Alcatraz just a short walk away. You can also walk to Little Italy for some great food, the pizza at Tony’s Pizza Napoletana is fantastic. We enjoyed our stay and would return but if you are looking for luxury then I would say look elsewhere but the hotel offers a clean and comfortable stay.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded yesterday
Dear Mobile40278642199, We really appreciate you choosing us for your holiday and we are very thankful for your amiable remarks. Thank you for bringing your experience to our attention, it does help us when applying changes. We would like to apologize for having failed to provide the best service in some areas, your review will be forwarded to the relevant department, in order to apply changes. Warm Greetings, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our superior room was on the 3rd floor. It was spacious with a seating area & a very large comfortable bed. The bathroom was small but adequate, there was always plenty of hot water. The washbasin was just outside the bathroom in a lobby opposite the clothes hanging area. We’ve had this in previous USA hotels. Breakfast was plentiful with lots of different choices always busy (we eat around 7.45am each day) but we didn’t ever queue and the restaurant staff work hard to keep tables cleared & clean. The fire pits outside make for a pleasant seating area after a busy day sightseeing. We didn’t get to use the pool as we never had time. Hotel is situated in a good area just a 5 minute walk to fisherman’s wharf & pier 39. Buses, trams & cable cars are a short walk away. recommend the muni app for getting tickets Loved our 7 night stay in San Francisco lots to see and do & the hotel Riu made our stay very comfortable.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded yesterday
Dear knittinggranny, We are so pleased to read you kind remarks about our hotel. Knowing that you had a wonderful time, is very gratifying. We very much look forward to hosting you again and we wish you a wonderful day. Loving wishes! Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to travel to San Francisco last minute, and this was an excellent property. Walking distance to the wharf and excellent accommodations. Very inviting fire pits outside bar in the lobby. My family had an amazing time ands will definitely be back.
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Review collected in partnership with riu.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded yesterday
Dear Kerry91648, Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza Fisherman’s Wharf! We would be delighted to welcome you back in a near occasion. Have a lovely day, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved our stay at the Rio hotel in San Francisco, location was absolutely perfect so close to Fishermans wharf and the beds were so comfortable we hardly wanted to leave the room, also hands-down the best breakfast buffet. I’ve had it any hotel!
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Review collected in partnership with riu.com
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 2 days ago
Dear Chrissy, We definitively have the best guests. Thank you very much for your fabulous feedback, on behalf of our lovely staff. It is very gratifying to read you enjoyed your holiday. Hoping to host you again. Warmest Regards! Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great location lovely for walking about, good app to get is Muinmobile, loads cheaper giving you the option to jump on and off cable and buses, bus numbed 28 straight to Golden Gate Bridge and many other attractions,got off at china town for our dinner one really good. Pier 39 great to watch seals
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 1 week ago
Dear ScotlandInverness, We sincerely appreciate your words, Reading a review like yours encourages us to continue on our way and looking forward to welcome you again in any of our facilities to offer you a wonderful experience among us. We look forward to seeing you, always. Yours faithfully, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are currently staying at this tired old hotel. The price is exorbitant for what you receive, no kettle, no ceramic mugs, no water glasses in bathroom, in fact no bottled water except the two bottles received at checkin. Big clunky heating/ac units that don’t seem in sync with the wall panel control. We turned the unit off but it took over six hours for it to stop working. We have made a paid upgrade to a suite as we had four nights here, only to find there is a fan that whirs which is set on a timer from like 6.00am to 10.00pm . There is no control for this as it is connected to the vents on the roof. It SO NOiSY we can hardly talk or think or read peacefully and the worst thing is it woke me up when it started this morning. So now we have a sitting room we can’t sit in , basically the same pokey bathroom so no gain except a much larger bill. We would have been better to stay in original room allocated facing the buses listening to people talking and walking above us. The hotel certainly needs a spruce up -breakfast is a bun fight with so many people -it looks and feels like a cafeteria…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 1 week ago
Dear lee11758, Thank you for choosing us and your feedback. We wanted to apologize for your experience while staying with us, and are confident to say that what you experienced was the exception and not typically how we operate. In our quest to deliver delightful moments of hospitality we appreciate the opportunity to understand where we need to improve. Please be assured that we will follow up your comments with the heads of the mentioned areas. While we know we do not get a second chance at a quality first impression, we sincerely hope to welcome you back again so we can make it better next time. Respectfully, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only negatives we had.. Every guest has a limited supply of water. Yes, this is true in 2023 at a 4star rated hotel. The front desk staff's only response is, we are only allowed to give 2 bottles to guests. Obviously this doesn't effect your holiday. But after crediting them $168 for 4 night services, surely that should include H20?. Apart from having to ask for water. We had a great stay. Positives: Clean room, comfortable bed, decent breakfast. Location is ideal as a base for all sights.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Read the service charge on arrival small print
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 1 week ago
Dear CoupleLondon23, We were very pleased to read your kind remarks and to know that you have valued so positively different aspects of the hotel that have contributed to your experience, which has been really very good. We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you! Yours faithfully, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 6 nights. Lobby is lovely. Fire pits and seating outside are great. Room big enough for a family of 4. Breakfast quality and choice was fantastic and we never waited more than 5 minutes for a table(it got busy around 8.30am-9am) Pool and loungers great but pool was not heated. 5 minutes from Pier 39 and a tram stop. 15 minutes walk ish to Exploratorium and Alcatraz boat pier. Only slight negative is that the sound proofing could definitely be better in the rooms.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RIU Hotels and Resorts, Other at Hotel Riu Plaza Fisherman’s Wharf
Responded 1 week ago
Dear Laurs2011, Thank you for taking the time out to leave a great review! We are glad to hear that overall our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon. With our best wishes we remain, Hotel Riu Plaza Fisherman’s Wharf Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$194 - US$327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton san francisco, san francisco sheraton, sheraton fishermans wharf
FORMERLY KNOWN AS
Sheraton Fisherman's Wharf Hotel
LOCATION
United StatesCaliforniaSan FranciscoFisherman’s Wharf
NUMBER OF ROOMS
531
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Frequently Asked Questions about Hotel Riu Plaza Fisherman’s Wharf
Which popular attractions are close to Hotel Riu Plaza Fisherman’s Wharf?
Nearby attractions include Pier 39 (0.3 km), Fisherman's Wharf (0.2 km), and Musee Mecanique (0.3 km).
What are some of the property amenities at Hotel Riu Plaza Fisherman’s Wharf?
Some of the more popular amenities offered include a pool, a lounge, and a fitness centre.
What food & drink options are available at Hotel Riu Plaza Fisherman’s Wharf?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at Hotel Riu Plaza Fisherman’s Wharf?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Riu Plaza Fisherman’s Wharf?
Conveniently located restaurants include Eight Am, The Baked Bear, and Hollywood Cafe.
Are there opportunities to exercise at Hotel Riu Plaza Fisherman’s Wharf?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Riu Plaza Fisherman’s Wharf offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Plaza Fisherman’s Wharf?
Many travellers enjoy visiting Golden Gate Bridge (5.9 km), Alcatraz Island (2.4 km), and City Lights Booksellers (1.2 km).
Is Hotel Riu Plaza Fisherman’s Wharf accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.