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Sheraton Fisherman's Wharf Hotel

Sheraton.comUS$299*
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GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$319*
US$299*
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US$319*
US$319*
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3,947 Reviews from our TripAdvisor Community

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Showing 3,279: English reviews
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Levenmouth, United Kingdom
Reviewed 2 days ago NEW

Was only here overnight as part of a motorcycle tour. The location at the wharf was excellent for getting about the city and Fiherman's Wharf area. The rooms were fine but we were hardly in them. Staff were excellent and the food was good..

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Helpful?
Thank Chasrobo
Goodyear, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Where do I begin!! Upon arriving at the hotel Jason greeted us helping us with our luggage. What surprised me was that he remembered us from our last stay which was over a year ago. It was just like he was welcoming us home. Jason was always there helping with taxis, directions, etc. Such a wonderful and friendly person. We...

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Helpful?
1Thank PJ6979
About Hotel's Favourite Review
Management response:

Dear PJ6979, It is an honor to have you as a loyal guest at our hotel for over twenty-five years. I’m thrilled to learn that with each visit you continue to be impressed with the impeccable service you receive from our dedicated staff. I will be sure to let both Jason and Shon know how much you appreciate all their...

Reviewed 3 days ago NEWvia mobile

This place sucks, the room was full of spiders and butterflies, I could not change the room on the morning cause there where no rooms available, manager was not comprehensive at all, terrible customer service, she only said this is normal and could happen on your house also, I don't now where she lives but a room full of spiders...

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Helpful?
Thank Marcos A
Management response:

Dear Marcos A, I take your concerns very seriously and truly appreciate you bringing these issues to my attention. Please know that your experience is unusual and does not reflect our normal standards. Nothing means more to us than providing a truly pleasant and comfortable experience for our guests and we apologize that we weren’t able to relocate you to...

Reviewed 3 days ago NEW

Stayed here for a decent rate for the area. However, they don't tell you they charge 56 dollars for parking!! No breakfast provided, and you have to pay for the internet!! Ridiculous! Would not recommend it.

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Helpful?
Thank Kevin S
Management response:

Dear Kevin S, We greatly appreciate your review even though it’s regrettable that we fell below your expectations on this occasion. We understand that traveling can get costly. While we do find that our parking rates are comparable to our area, we offer several hotel packages for our guests to take advantage of to ensure the very best stay. We...

Reviewed 3 days ago NEW

First I would like to say is the place has a nice layout with pool and fire pits around their property. Room was clean bed was comfy ac worked nice. The location is perfect! Then they nickle and dime you and just disappointing. I did book this room through price-line, for about $160 a night. You pay for location cause...

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Helpful?
Thank Notch08
Management response:

Dear Notch08, We are truly delighted to hear how much you enjoyed our pool and fire pits, as well as our clean and comfy accommodations! We do find that our location is a favorite among our guests so we’re glad that this was a highlight for you, too. It’s unfortunate, however, that you were disappointed with our Internet service and...

Glasgow, United Kingdom
Reviewed 3 days ago NEW

Stayed here for 2 nights at the start of May 2017 with my other half. Room was reasonably sized with 2 double beds and was clean and fairly well maintained. The location was fantastic being only a few minutes walk from pier 39 and the neighbourhood felt very safe even later at night. No real bar or restaurant facilities in...

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Helpful?
1Thank Gl0betr0tterAnnie
Elland, England, United Kingdom
Reviewed 4 days ago NEW

Stayed here for 5 nights while on business in the city, Hotel is well located, 1 street back from the main Fishermans Wharf area, Hotel is clean and well presented, the Room are functional - some modernisation required to bring them back up to standard of the price but hey its San Fran.... Hotel staff were very helpful, I was...

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Helpful?
Thank Mark S
Management response:

Dear Mark S, Thank you for choosing our hotel for your recent business trip to San Francisco. I’m happy to read that you were greeted with a warm welcome from our team and that your stay with us was a comfortable one. We understand that traveling can get costly, and I’m glad that you had the opportunity to take advantage...

Reviewed 5 days ago NEWvia mobile

Phenomenal experience with concierge. First, we were so surprised that they keep the desk open until 11pm. It is so nice to come back to someone who can help rather than the front desk telling us to come back tomorrow. Then, Jennifer and Prince helped us get easy transportation scheduled. There were two concierge people since they were doing a...

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Helpful?
Thank T3958KHscotth
Management response:

Dear T3958KHscotth, Thank you so much for your great feedback. We strive to always provide excellence in customer service and I appreciate you taking a moment to acknowledge the way Jennifer and Prince ensured all your needs were met. It’s wonderful to read that you enjoyed your time with us, here at Sheraton Fisherman’s Wharf. We hope to see you...

Sacramento, California
Reviewed 5 days ago NEW

This hotel has been well maintained and does not show the typical wear and tear of others that are near the ocean. The place is pretty large, and their are plenty of staff to assist you with whatever you need. Rooms are spacious, ours with a king bed and sofa large enough to sleep one. Our room (3411) and the...

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Helpful?
Thank george p
Management response:

Dear george p, Hearing that enjoyed your stay at our hotel truly makes us smile! Our central location to the main attractions of San Francisco is a favorite with our Guests and the comfort of our guestrooms is just what is needed after a long day seeing the sights. Thank you for sharing such a positive review. We can't wait...

Tinley Park, Illinois
Reviewed 5 days ago NEW

The Sheraton fisherman's wharf is a great location if you plan on hanging out at the wharf. You can catch a trolley car or street car right there as well to go into the city. The hotel was very clean. The staff were so friendly and helpful. The pool was very nice. There is a bar and restaurant in the...

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Helpful?
Thank Barbara M
Management response:

Dear Barbara M, We appreciate every review, especially from our satisfied Guests! With comments such as yours, our staff can feel satisfied that they are accomplishing the goal of making our Guests have an enjoyable time here. We look forward to seeing you again soon at Sheraton Fisherman’s Wharf! Thank you. Sincerely, Michael Hirsch

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11/06/2017 12/06/2017
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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: RM987 - RM2,063 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood, Expedia, Booking.com, Hotwire, Priceline, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton Fisherman's Wharf Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#44 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
38 questions
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Norwalk, Connecticut
10 months ago
Grants Pass, Oregon
3 months ago
TORONTO ONTARIO MAL
over a year ago

See all questions (38)

Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th Floor Rooms”
marksU8280WY, 25 May 2017 | Read review
“3411 has a large patio attached overlooking the pool.”
georgep839, 24 May 2017 | Read review
“There really isn't a bad room. Don't pay extra to get the 4th floor rooms. We were upgraded for free.”
O4546BLbarbaram, 24 May 2017 | Read review
“A pool view room would be good but all rooms i think will be ok”
stephenaH5280RQ, 24 May 2017 | Read review
“Our room was on the farthest East side and it faced the Muni bus garage, so it was well lit and noisey throughout the night.”
TedUnrau, 23 May 2017 | Read review
5 of 5
Sheraton.com
US$299* /night
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Hotels.comUS$319
Expedia.comUS$319
PricelineUS$319
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*Disclaimer
Prices are for 1 room, 2 adults
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