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The Donatello

CancelonUS$211*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$411*
US$211*
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US$219*
US$219*
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2,551 Reviews from our TripAdvisor Community

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Showing 2,168: English reviews
New York
Reviewed 21 August 2010

The Donatello was a perfect choice for us - large room, perfect location, friendly staff, great concierges, clean. Highly recommended.

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Helpful?
Thank RosanneNYC
Toronto, Canada
Reviewed 21 August 2010

From arrival to departure was great. Great location a few steps from Union Square. Large room with high ceilings. Clean and quiet. Staff couldn't be better. Free wireless internet, microwave, fridge, dishes. Absolutely lovely Club room and patio on the top floor with complimentary coffee and tea.

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Thank LouLouMe
Spofford, New Hampshire
Reviewed 19 August 2010

As Shell Vacation Club owners, we've stayed at the Donatello twice while visiting San Francisco. Most recently 8/7 - 8/14. Neither time were we disappointed. Large comfortable rooms. Always clean and well stocked. Every staff person we encoutered was friendly and made us feel welcome and important. The one thing we missed on this trip was the continental breakfast which...

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Thank CharP-RN
Mexico City, Mexico
Reviewed 18 August 2010

The hotel has the perfect location 2 blocks from Union Square, everything is perfect, the staff is very friendly and helpful the rooms are nice, clean and sound proof so you don't hear anything from the street. They have a gym on the last floor and an area to sit where you can have coffee or tea anytime of the...

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Thank Valerimal
roma
Reviewed 18 August 2010

Hotel Donatello is a great place to stay in San Francisco! large rooms, clean and well equipped, and a fantastic position, so near Union Square!

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1Thank marinamaria
Coventry, United Kingdom
Reviewed 18 August 2010

Checked ino the Donatello on August 6th for six nights and were warmly welcomed by Bobby on reception. He told us we could get any information we needed about places to visit or the area, from reception or the concierge on the tenth floor in the club lounge. Our room was more than adequate with good facilites. It even had...

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1Thank TREVOR H
New Zealand
Reviewed 18 August 2010

We stayed at The Donatello for 3 nights, and were not disappointed. The staff were freindly and helpful at all times. The room was huge, with good tea/coffee making facilities including a fridge. Lovely fluffly bathrobes were supplied, alomg with lots of linen. Great value for money, and close to Union Square, which means great shopping, and handy to the...

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Thank thejos
Columbus, Ohio
Reviewed 17 August 2010

We stayed at the Donatello for three days in July. This place was superb. It was centrally located to see beautiful San Francisco, close to restaurants, close to shops, close to the BART. The room was very clean and well supplied. The bed was comfortable, and the sofa sleeper also was comfortable for two adults. If you don't like the...

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1Thank lovemygiants
Yorkshire, England
Reviewed 16 August 2010

The Donatello is one block from Union Square and within easy walking of all the central San Francisco sights. We arrived at Oakland airport and took the BART to Powell with an easy 10 minute walk from there to the hotel. Powell is also on the direct BART line to San Francisco International. When we arrived we received a friendly...

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Thank RGYorkshire
Graz, Austria
Reviewed 8 August 2010

Everything what you need and just one block away from Union Square. So its a fantastic place to start exploring sanfrancisco by pedes. The hotel is alright and the rooms are great, the breakfast however is not a great draw...juice, mediocre coffee and some donuts and bagels. There is free wireless lan hroughout the hotel and the view from the...

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Thank flowrider11

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04/06/2017 05/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 

Additional Information about The Donatello

Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Region: United States > California > San Francisco > Union Square
Price Range: RM1,003 - RM1,855 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#30 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Donatello staff and other travellers.
65 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the firmness of the beds.”
kstempson, 2 May 2017 | Read review
“They will harass you daily, sometimes multiple times to attend a meeting about timeshares. The staff are rude and not customer focused.”
droods, 21 Apr 2017 | Read review
“Quieter rooms appeared to be at the rear of the property”
JohnsonFive, 10 Apr 2017 | Read review
“Higher floor away from elevator are quietest”
lamcr, 26 Mar 2017 | Read review
“Rooms away from Post & Mason are quieter”
PlanetTravel247, 20 Mar 2017 | Read review
5 of 5
Cancelon
US$211* /night
View Deal
Official HotelUS$219
Expedia.comUS$219
AMOMAUS$411
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Prices are for 1 room, 2 adults
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