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Fairmont San Francisco

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2,637 Reviews from our TripAdvisor Community

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Showing 2,392: English reviews
Reviewed 14 July 2015

Stayed here for 3 days on a work related trip. Its not a swanky hotel but more of a classic. Great attention to detail (the toiletries, towels and bed are of great quality). The room service and housekeeping folks are very responsive and efficient. I stayed on the 20th floor..so had magnificent views of the city with the fog slowly...

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Helpful?
2Thank Prashant K
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased you had such a nice stay and enjoyed your stunning views from the 20th floor. The tower offers some of the most beautiful views of the City and Bay. Thank you again for your feedback and we hope to have the opportunity to welcome you again in the near...

Charleston, South Carolina
Reviewed 13 July 2015 via mobile

We love this hotel Our suite 18 has one of the best views in the city. The Breakfast is incredible and offers everything. Don't miss the Tonga Room & Hurricane Bar for one of the best Mai Tai's anywhere. The location is great and the service is too. Very Grand looking yet not pretentious at all.

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5Thank Carl V
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

I'm thrilled to hear you enjoyed your stay with us and found your tower views so stunning. Tonga Room is a San Francisco institution and not to be missed, so I'm pleased you enjoyed your Mai Tai. Thanks again for your kind words and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher

Brande
Reviewed 13 July 2015

Great location in city center, very nice room and interior, and really good staff. Would for sure stay in this hotel again anytime back in San Francisco and also recommend it to friends and colleagues.

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Helpful?
Thank 376andersg
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I look forward to sharing with the staff, I know they'll be pleased to hear it. Thanks again. Sincerely, Lucas Schumacher

Minnesota
Reviewed 13 July 2015

We were treated so nicely by all the staff at the Fairmont. Excellent facilities and the view of the city is the best! They knew it was our Honeymoon and there was a bottle of champagne and chocolate covered strawberries waiting for us. Defiantly recommend!

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Helpful?
Thank TommyMinnesota
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you had such a nice stay and enjoyed great service. We thank you again and hope to welcome you again in the near future. Sincerely, Lucas Schumacher

UAE
Reviewed 12 July 2015 via mobile

We stayed for a few days in July Room a little small for us and the two kids But well appointed Water shortage means some low pressure showers but I guess that's very responsible Excellent service Classic hotel which has obviously been renovated recently Great base to explore the city from the top of nob hill

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Helpful?
Thank Iain A
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you had such a nice stay and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher

New Delhi
Reviewed 11 July 2015

Great Hotel, Excellent service and super clean. Since this was my first ever visit to this hotel and to the US , i was really impressed by the quality f servie and the politeness of the staff at all levels.

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Thank 792ashimtandon
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for your extremely kind words about the hotel. We're thrilled to hear your first visit to the US was so special. Thanks again for your kind review. Sincerely, Lucas Schumacher

Cebu City, Philippines
Reviewed 11 July 2015 via mobile

The hotel looks old but homey. Fairmont is home to many scenes in the Hotel TV series. Staff is quite courteous esoecially the Filipino waiter by the name of Mario. He is extra attentive and helpful. Our room is very cozy but the bathroom needs renovation. The location is very good...near Chinatown. Their coffee shop 'Cafe Cento' at the street...

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Helpful?
Thank janet838
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We're pleased to hear you had such a nice visit and enjoyed such great service. We hope to have the opportunity to welcome you again in the future. Thanks again. Sincerely, Lucas Schumacher

Reviewed 10 July 2015

fantastic setting Lovely room Tried to charge me again for 1 of my pre paid nights Needs to Be smarter on Admin I shouldn't have to argue such basic mistakes with a leading hotel Hrlpful concierge Excellent beauty salon

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Thank Caroline C
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you had a nice visit and apologize for the duplicate charge, but it sounds like it was resolved. Thank you again and we hope to welcome you again in the future. Sincerely, Lucas Schumacher

Kuala Lumpur, Malaysia
Reviewed 10 July 2015 via mobile

MOST AMAZING 1st TRIP in San Francisco! Customer Satisfaction is SO WELL GUARDED! I'm SO HAPPY I decided on Fairmont San Francisco even though I had a bad experience in Fairmont Singapore! Obama Always stay in Fairmont San Francisco too :) The Manager made sure I had Everything I needed :) The Room was Beautiful, Grand, Classic & Spacious :)...

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Thank AudreySLChan
FairmontSF, Online Marketing Manager at Fairmont San Francisco, responded to this review

Thank you very much for your kind words about the hotel. We aim to turn moments into memories for our guests and it sounds like we did that for you. Thanks again for your extremely kind words and we hope to welcome you again in the near future. Sincerely, Lucas Schumacher

Munich, Germany
Reviewed 10 July 2015 via mobile

We were in san fransisco for a stop-over to our next destination. We choose the Fairmont due to its great location, which is really great! The rooms are small but the beds are comfortable quiet the thing for which you are looking when you are on a city trip. Unfortunately for us the Fairmont was mostly disappointing. First, The breakfast...

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Thank VivianMuc

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 

Additional Information about Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108-6000
Region: United States > California > San Francisco > Nob Hill
Price Range: RM978 - RM2,995 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Hotels.com, Priceline, Orbitz, Odigeo, HotelTravel.com, Travelocity, Cheap Tickets and Jetsetter so you can book your Fairmont San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Luxury Hotel in San Francisco
#13 Family Hotel in San Francisco
#22 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Francisco staff and other travellers.
18 questions
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Buffalo, New York
4 months ago
Oriental, North Carolina
New Jersey

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Questions? Get answers from Fairmont San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view”
 of 5 bubbles Summerfun2013, 7 Dec 2016 | Read review
“Higher floors have the best views of the city”
 of 5 bubbles SheilaMCHZ, 6 Dec 2016 | Read review
“In line with the extra charges you could pay extra for an up grade but you'd be lucky to get given it by consideration.”
 of 5 bubbles amandacB641OM, 4 Dec 2016 | Read review
“Sign up for the free Fairmont Presidents Club (loyalty program) and wifi is free. Otherwise they charge $14/day.”
 of 5 bubbles biotechguy0331, 3 Dec 2016 | Read review
“towers are best”
 of 5 bubbles Praia1, 1 Dec 2016 | Read review
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