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Fairmont San Francisco

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Fairmont San Francisco
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2,886 Reviews from our TripAdvisor Community

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Showing 2,625: English reviews
Reviewed 1 week ago via mobile

The Fairmont SF is perfect for a short stay with children- ideally located and a terrific hotel Very friendly staff, great facilities and a high standard of accommodation Try to walk everywhere from here, pier 39 is an interesting 25 minute (downhill) walk, Union Sq is a 5 minute (downhill) walk

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Helpful?
Thank 1982Petrus
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled to hear you and your family had such a wonderful stay with us and enjoyed great service. Thanks again and we look forward to welcoming you again in the near future. Sincerely, Lucas

Santa Rosa, California
Reviewed 1 week ago

We stayed at the Fairmont for my 50th Medical School Reunion (UCSF). We had also stayed here for my daughter's wedding many years ago. Still the grand lady of San Francisco. Great place from checking in to departure. All service individuals are polite and friendly. Room immaculate and with all the amenities. Large room as we stayed in the tower....

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Thank hutchplace
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you received such great service and hope to welcome you again in the future. Congratulations on such a momentous reunion! Sincerely, Lucas

London
Reviewed 1 week ago via mobile

Just stayed at The Fairmont for the last 3 nights in a very good room in the tower block. The room was very clean and well maintained and everything worked. To be critical I would expect a 5 star hotel to have better toiletries, hairdryer and shower. Hairdryer was very weak. Shower was certainly not a power shower. I also...

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Thank IanChamberlain
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you had such a nice stay overall and were able to visit Tonga Room. It is definitely not to be missed and a San Francisco institution. Thanks again for your feedback and we hope to welcome you again. Sincerely, Lucas

Auckland, New Zealand
Reviewed 1 week ago via mobile

We were given a great room facing the harbour, and the service was great from the moment we entered the place. The hotel has a great gym, something you don't expect from a hotel! It's also centrally located up on nob hill with a tram stop right outside which can take you to union Square or the pier. Thoroughly enjoyed...

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Thank Riz K
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled you had such a nice stay and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

San Clemente, California
Reviewed 1 week ago

I could not have asked for a more wonderful experience at this beautiful hotel. Helena at the front desk was kind and welcoming, and she attended to all of my inquiries in a personable, friendly manner. Our room was very clean and the view was absolutely stunning! THANK YOU Fairmont for a beautiful get-away! We will be back!

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Thank carsisca
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled you had such a nice stay and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed only for one night, but other than the excellent location and fascinating history, I was disappointed. Very grand hotel, our room was on the 17th floor of the tower, fab views of the bay. I felt let down on service, it did not feel 5 star and other than a timely bell boy with our luggage all other...

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Thank Rmac1984
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you found the hotel so grand and enjoyed the stunning views. That being said, I'm sorry we failed to provide the engaging service you deserve. I thank you for your feedback and I hope we have the opportunity to welcome you again...

Winchester, United Kingdom
Reviewed 1 week ago

Excellent service by friendly staff. The room was comfortable with lovely views of the city. I was slightly taken aback having to pay for the wifi! Certainly haven't had to pay for internet connection in hotels in the UK for a long time. The hotel food and drink was definitely on the pricey side but we anticipated this when we...

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Thank Battersea5619
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you found the hotel comfortable and appreciated the history of the property. Thank you again for your feedback and we hope to welcome you again in the future. Sincerely, Lucas

Melbourne, Australia
Reviewed 1 week ago via mobile

What a wonderful place to stay! Staff are excellent, rooms are kept super clean and feels great to stay there. Staff could not have been more helpful - full of brilliant ideas and tips of what to see and do. Everything at the hotel is clean. Amazing location - the best of San Fran!

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Thank njgwaters81
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. I'm thrilled you had such a nice stay and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

Dallas, Texas
Reviewed 1 week ago via mobile

Historic and lovely hotel. Excellent and kind service all around. Room was beautiful and restaurant was great. One lunch was not great, but the server didn't charge because he said it was a not-so-popular dish and went out of his way to make it right. Bed and pillows were amazing. One bad thing - the Fairmont breakfast was meh. Eggs...

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Helpful?
Thank lovegarbo8
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We're thrilled to hear you had such a wonderful stay and received such great service. I am sorry for your poor dining experiences but am glad your server was able to make it up. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas

Santa Barbara, California
Reviewed 1 week ago

I have fond memories from many years ago during a stay with my parents. This time though, it just didn't make the cut. Our first night was wonderful minus the spit left behind in a gatorade bottle and that the heaters were stuck on full blast. The next morning when we were trying to enjoy our breakfast the maid kept...

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Thank Diana M
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm very sorry to hear of the lack of customer service you received during your visit and would like to put you in touch with the hotel manager so that he might address your stay. If you could email me at lucas.schumacher@fairmont.com I would greatly appreciate...

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 

Additional Information about Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108-6000
Region: United States > California > San Francisco > Nob Hill
Price Range: RM1,250 - RM3,269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Reservation Options:
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Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Family Hotel in San Francisco
#14 Luxury Hotel in San Francisco
#21 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Francisco staff and other travellers.
25 questions
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Buffalo, New York
9 months ago
Oriental, North Carolina
New Jersey

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Questions? Get answers from Fairmont San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Tower with a city view.”
RanD449, 18 Apr 2017 | Read review
“Tower rooms at the end have views out two sides. A few rooms in the old building have balconies, but the views are not as good.”
Wanderdogs, 16 Apr 2017 | Read review
“Obtain a room with a view of "The Bay" in the towers looking NORTH! Russian Hill and Telegraph Hill are easily spotted!”
  • View looking North/Northeast at Telegraph Hill, an iconic landmark in SFO!
332keithw, 10 Apr 2017 | Read review
“upgraded rooms with a view are in the new tower. which is long walk from lobby”
Clyde_Betts, 8 Apr 2017 | Read review
“With a view”
nod90, 4 Apr 2017 | Read review
5 of 5