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The Inn at Union Square

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The Inn at Union Square
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1,539 Reviews from our TripAdvisor Community

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Showing 1,438: English reviews
Manhattan, NY
Reviewed 7 February 2013

This is a lovely hotel! The room was clean (although I always clean the remote and phone anyway) large and lovely. The staff was excellent and breakfast was a treat (I didn't realize it would be included). They offered gluten free cereal and some nice pastries as well as fruit and hard boiled eggs. The wifi was excellent - actually...

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Thank RobertaNManhattan_NY
Houston, Texas
Reviewed 4 February 2013

What a little gem, tucked away amidst the Westin's and the Hyatt's and the Marriott's. When I saw the lines of tour buses at those hotels, I was so glad we were at The Inn. Felt very Eurpoean, with the tiny elevator and narrow halls. Our room had a nice sitting area, with a couch. Tthere was a desk,too and...

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1Thank kajadu
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We sincerely appreciate your recent visit to the Inn at Union Square and for sharing your comments. We are pleased you enjoyed meeting fellow travelers at our evening wine reception and that you found our complimentary internet helpful. You pay us the ultimate compliment by returning to stay with us and on behalf of all the staff, we...

melbourne
Reviewed 3 February 2013

i stayed with my teenage daughter prior to Christmas.I chose this hotel based on proximity to Union Square. Although the Union Square area is not my preferred area to stay whilst visiting San Francisco, we wanted to be nearby to do Christmas shopping. This hotel was ideal for this purpose. I chose it based on Tripadvisor reviews and it did...

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Thank labolsa
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you so much for your feedback and for visiting us during the holidays. We are so pleased you and your daughter enjoyed our convenient location, wine and cheese offerings as well as out complimentary breakfast. Customer service is our number one focus as we want every guest to have an exceptional experience. Kind Regards and Safe Travels,...

philadelphia
Reviewed 1 February 2013 via mobile

It was not a five star hotel, but they are beyond lovely in customer service. They got us the ny times for our complementary morning paper when we told them the wall street journal was not our first choice.

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2Thank ilovesocal
united states
Reviewed 1 February 2013

Inn at Union Square is a beautiful old hotel. The rooms are spatious. The reception area and the hallways are not and can be congested at check out time. The staff is friendly, the beds are comfortable and the room was quiet. However, I can say this about numerous hotels steps from Union Square that charge almost half of what...

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Thank 2dkdkd
Silver Spring, Maryland
Reviewed 31 January 2013

I am not the sort to write reviews but I feel compelled to in this case! I have been very impressed with the Inn at Union Square. Excellent location, nicely appointed with Aveda products, a quality breakfast spread and Pete's coffee included, plus wine and apps every night. The customer service has been exceptional and the rooms very well cared...

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1Thank Ailene C
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for your recent visit and for posting you comments. We are glad you enjoyed our quiet yet central location just off Union Square, our amenities and complimentary breakfast. We look forward to your return in the near future. Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square

Leicester, United Kingdom
Reviewed 30 January 2013

My wife and I have recently returned from a week's vacation in San Francisco, staying at the Inn at Union Square. I carefully researched SF hotels in advance on TripAdvisor and Expedia, and I chose this hotel because it consistently achieved high ratings on both websites. We were not disappointed, as we found the hotel to be an absolute gem....

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1Thank Paul P
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you so very much for your recent visit to the Inn at Union Square and for sharing your feedback. You have given us the ultimate praise by saying you will return to stay and we look forward to welcoming you back. We are glad you enjoyed the Aveda amenities, complimentary breakfast with Peets coffee and our evening...

Spokane WA
Reviewed 28 January 2013

When we left after a three night stay last weekend we were asked what they could have done to make our stay better. We couldn't think of anything- lovely quiet room, very customer oriented, friendly and competent service, amenities included free wifi, nice continental breakfast and generous evening wine and cheese.

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2Thank 2manyplacestogo
New York City
Reviewed 23 January 2013

This is my first ever Tripadvisor review. I've travelled a ton and always think I'll write a review on something good or bad I've experienced, however I never come around to it. But since the day we left The Inn at Union Square, I made myself a promise to share how absolutely wonderful this hotel is in every way. It's...

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3Thank Tripper2020
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for staying a the Inn at Union Square and for posting you first ever Tripadvisor review about your experience. We are so very pleased you found our clean, spacious rooms, breakfast, evening wine hour and our friendly staff made for a memorable visit to San Francisco. We have shared your comments with Ann as well and...

Los Angeles, California
Reviewed 21 January 2013

Loved the hotel staff!! So helpful and knowlegable. The staff really goes out of their way to make you feel like a special, valued guest! Hotel is perfectly located for shopping, eating and nightlife. Very cozy and clean hotel. Loved the wine and cheese offered nightly and met some nice people while enjoying some local wines. Rooms are somewhat basic,...

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2Thank movietitle
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We sincerely appreciate your comments and for staying at the Inn at Union Square. Our staff takes great pride in providing exceptional service to make each guest feel at home. We are glad you enjoyed our central location, comfortable beds and evening wine and cheese service. We look forward to welcoming you back when your travels return you...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 

Additional Information about The Inn at Union Square

Address: 440 Post Street, San Francisco, CA 94102-1502
Region: United States > California > San Francisco > Union Square
Price Range: RM1,026 - RM1,888 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel
Hotel Style:
#3 Romantic Hotel in San Francisco
#3 Business Hotel in San Francisco
#4 Family Hotel in San Francisco
#47 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Union Square staff and other travellers.
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Questions? Get answers from The Inn at Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back don't open to Post street. So that's quieter, but not as interesting.”
 of 5 bubbles L5937YIbrianm, 7 Feb 2017 | Read review
“Inquire about construction”
 of 5 bubbles pbitter100, 30 Jan 2017 | Read review
“Get highest floor possible, anything below 4th floor views an alley. 4th and above looks at rooftops. Rooms have one queen bed.”
 of 5 bubbles 817cliffr, 18 Jan 2017 | Read review
“Upper floors were renovated or in the process, the 2 room suites were very nice.”
 of 5 bubbles sl502, 23 Nov 2016 | Read review
“405 was at the back of the hotel and thuis quiet and seemed larger than most”
  • Room 405
 of 5 bubbles 539ChrisM539, 7 Nov 2016 | Read review
5 of 5