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JW Marriott San Francisco Union Square

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Traveller (683)
Room & Suite (491)
Dining (76)
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Overview
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“union square”(470 reviews)
“separate shower”(21 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,917)
There are newer reviews for JW Marriott San Francisco Union Square
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Traveller rating
745
662
225
84
48
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745
662
225
84
48
Show reviews that mention
All reviewsthe concierge loungeunion squareseparate showershower stalljunior suitelobby barthird floorstreet noisehigh floorfitness centerbusiness tripluxury hotelcity viewrooms are nicecorner roomvalet parkingbusiness center
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11 - 15 of 1,764 reviews
Reviewed 15 May 2018

What I've come to expect from a JW: Excellent service, nice property, great location and comfortable and quiet room. Check in was quick and front desk was helpful with directions, questions and wake up calls. Room was modern and comfortable with plenty of outlets and...More

Thank jshu703
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 15 May 2018

Dear jshu703, Thank you for sharing about your stay at JW Marriott San Francisco Union Square. We are thrilled to know you had an excellent stay with us and enjoyed all the aspects of our hotel. It was a pleasure having you as our guest,...More

Reviewed 14 May 2018

The staff at this hotel - door/bellman/front desk/concierge - were very welcoming and professional. Shamefully I did not write down names to acknowledge them individually but, I suspect they all do show the same regard for your patronage. Bathroom was beautiful and massive - and...More

Thank Belzob
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 4 weeks ago

Dear Belzob, Thank you for sharing about your stay at the JW Marriott San Francisco Union Square. We appreciate the flattering remarks and are glad you enjoyed our hotel. Situated in Union Square's thriving neighborhood, we offer our guests access to all the exciting attractions...More

Reviewed 14 May 2018

We stayed at this hotel for one night to end our long-weekend vacation. It was really a wonderful experience. We stayed at a well-appointed, newly-renovated room. The gorgeous lobby was a great place to have a drink or two. Great location to walk around the...More

Thank san69
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 14 May 2018

Dear san69, Thank you for sharing about your stay at JW Marriott San Francisco Union Square. We appreciate the flattering remarks and are glad you enjoyed our hotel. Situated in Union Square's thriving neighborhood, we offer our guests access to all the exciting attractions of...More

Reviewed 13 May 2018 via mobile

The JW Marriott is located right Union Square. The hotel is well appointed. Our room was very nice and clean. It had all the nice extras you expect from a JW. As always parking is a pain in San Francisco, but I was able to...More

1  Thank whatupdude
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 5 weeks ago

Dear whatupdude, Thank you for the great review! We are delighted you could reap the benefits of our stellar downtown location, brilliant amenities, and multi-million dollar room renovation. It was our pleasure serving you at the JW Marriott San Francisco Union Square, and we hope...More

Reviewed 12 May 2018 via mobile

The JW Marriott is located in the Union Square area near great restaurants, theaters and shopping! The staff is very friendly from the minute we drove up, as well as the front desk and restaurant staff. The room was spacious and gorgeous-newly remodeled with stylish...More

Thank Jeri Paige E
Response from TeamMarriott, Manager at JW Marriott San Francisco Union SquareResponded 13 May 2018

Dear Jeri Paige E, Thank you for sharing about your stay at JW Marriott San Francisco Union Square. We appreciate you mentioning our service and your well-appointed room. We absolutely loved having you - stop by again soon! Greg Lehman Senior Rooms Operations Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$245 - US$731 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$245 - US$731 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (683)
Room & Suite (491)
Dining (76)
Amenities (58)
Business Centre & Event Rooms (4)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
sheri723
31 May 2018|
AnswerShow all 3 answers
Response from Melanie L | Reviewed this property |
Yes, you sure can. The Marriott is very accommodating.
1
Vote
Sherylapple
19 March 2018|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
Yes. Just call the hotel ahead of your arrival and make arrangements with the concierge for instructions.
2
Votes
MOMOF2B
8 February 2018|
AnswerShow all 3 answers
Response from sdgirl2011 | Reviewed this property |
Its closed on weekends. But they do have an excellent bar and restaurant in the registration level.
0
Votes
Room Tips
"Higher city floors had a great view of the Golden Gate in the distance."
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"Get a high floor so you will at least have some "view""
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"Not sure there is nice room"
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"Higher rooms are quieter since you are in the heart of San Francisco"
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