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    JW Marriott San Francisco Union Square

    515 Mason Street, San Francisco, CA 94102-1226
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    03/12/2017 04/12/2017
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    US$239
    US$229
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    Traveller (627)
    Room & Suite (317)
    Dining (78)
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    Overview
    • Excellent44%
    • Very good38%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
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    Hotel Nikko San Francisco
    3,745 reviews
    #33 of 230 hotels in San Francisco
     
    The Westin St. Francis San Francisco on Union Square
    5,697 reviews
    #72 of 230 hotels in San Francisco
     
    Hotel Zeppelin San Francisco
    533 reviews
    #53 of 230 hotels in San Francisco
     
    The Donatello
    2,653 reviews
    #44 of 230 hotels in San Francisco
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,836)
    There are newer reviews for JW Marriott San Francisco Union Square
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    11 - 15 of 1,686 reviews

    Reviewed 2 weeks ago via mobile

    Not sure where to begin, but my stay at this hotel was a big disappointment. To begin, the hotel is under a fairly significant construction. To make things even worse, the other Marriott at Union Square is also under construction. You would think that they...More

    1  Thank dino758
    Response from Greg L, Front Office Manager at JW Marriott San Francisco Union SquareResponded 2 weeks ago

    Dear valued guest, Thank you for your feedback on your recent stay with us. I want to apologize about for the inconvenience of the construction. It is disappointing to hear about your experience. I am forwarding your concerns about the concierge lounge and ice machines...More

    Reviewed 3 weeks ago

    What a joke! My husband and I went to SF for the weekend and decided to "Splurge" and stay at the JW......because we thought they were supposed to be upscale!!! No one mentioned this place was under renovation. I was startled awake at 4 am...More

    Thank ktnws
    Response from Greg L, Front Office Manager at JW Marriott San Francisco Union SquareResponded 3 weeks ago

    Dear Go elsewhere, Thank you for taking to the time to relay your feedback from your recent stay with us. It's disappointing to hear about your experience. Please know we are forwarding your feedback to our improvement team. Should you find time please reach out...More

    Reviewed 3 weeks ago via mobile

    Our second visit to the Is property and it’s still amazing. Newly remodeled rooms, excellent service, and over the top staff! We had a few “ideas” for the new rooms: Hook in bathroom to hang towels/robe More Mirror/Vanity space in bathroom or near by for...More

    1  Thank DZ4SHEZ
    Reviewed 15 October 2017 via mobile

    The hotel is currently under renovation and it’s loud and dusty. The new rooms are lovely but the bar/reception has no soul or atmosphere whatsoever. The executive lounge doesn’t do food at weekends and the fridges for drinks were bare..... nothing to write home aboutMore

    1  Thank Lisa_Renee_Compain
    Response from Greg L, Front Office Manager at JW Marriott San Francisco Union SquareResponded 16 October 2017

    Dear valued guest, I appreciate you taking the time to give us feedback from your recent stay. I sincerely apologize about the noise and dust coming from our renovation. We have processes in place to inform our guest of the renovation on our booking page....More

    Reviewed 14 October 2017

    I've stayed hear a few times in the past and most recently in September 2017 to the sound of annoying jackhammers that could be heard in the daytime only from my room. The hotel is undergoing some needed upgrading.I've stayed here earlier this year for...More

    1  Thank ShotgunJohnny
    Hotel Nikko San Francisco
    3,745 reviews
    #33 of 230 hotels in San Francisco
     
    The Westin St. Francis San Francisco on Union Square
    5,697 reviews
    #72 of 230 hotels in San Francisco
     
    Hotel Zeppelin San Francisco
    533 reviews
    #53 of 230 hotels in San Francisco
     
    The Donatello
    2,653 reviews
    #44 of 230 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast Available
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$186 - US$592 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Business Hotel in San Francisco
    • #35 Romantic Hotel in San Francisco
    • #35 Luxury Hotel in San Francisco
    • #37 Green Hotel in San Francisco
    • #51 Family Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 337
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your JW Marriott San Francisco Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • Union Square
    • Also Known As
    • Jw Marriott San Francisco Union Square Hotel San Francisco ,
    • San Francisco Jw Marriott ,
    • Marriott San Francisco ,
    • San Francisco Marriott ,
    • Pan Pacific Hotel San Francisco
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    Traveller (627)
    Room & Suite (317)
    Dining (78)
    Hotel & Grounds (335)
    Bathroom (126)
    Business Centre & Event Rooms (5)
    Nearby
    Union Square
    Originally home to rallies supporting the Union Army
    in the Civil War, this grand square has become the
    city's premier shopping and entertainment district
    containing the largest number of upscale department
    stores, chic boutiques, art galleries and theatres in
    the city. It's a large open area where tourists and
    locals gather, watch cable cars and crowds go by,
    enjoy a snack, or plan their day of shopping and
    ...More
    Hotel Zeppelin San Francisco
    533 reviews
    .05 km away
     
    The Westin St. Francis San Francisco on Union Square
    5,697 reviews
    .16 km away
     
    The Donatello
    2,653 reviews
    .03 km away
     
    Nearby Restaurants
    Honey Honey Cafe & Crepery
    1,386 reviews
    .12 km away
    Farallon
    1,156 reviews
    .09 km away
    Colibri Mexican Bistro
    1,041 reviews
    .12 km away
    Cesario's
    512 reviews
    .09 km away
    Nearby Attractions
    The Color Factory
    8 reviews
    .09 km away
    San Francisco Art Exchange
    7 reviews
    .12 km away
    Marines Memorial Theater
    7 reviews
    .06 km away
    Martin Lawrence Galleries
    5 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Angela C
    4 July 2017|
    AnswerShow all 9 answers
    Response from MissTabbs | Reviewed this property |
    Uber or take Bart from the airport to the Powell Street station and then about 10 min walk
    1
    Vote
    funblu16
    18 June 2017|
    AnswerShow all 3 answers
    Response from Kristin D | Reviewed this property |
    I wasn't aware of any renovations going on
    1
    Vote
    Room Tips
    "High floor....will help eliminate the city noise and give you a better city view"
    Read review
    "Higher floors I would suggest"
    Read review
    "We only had breakfast but I like Marriott"
    Read review
    "Weekends have the best deals since this is commonly a business hotel."
    Read review
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