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JW Marriott San Francisco Union Square

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Traveller (683)
Room & Suite (491)
Dining (76)
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Overview
  • Excellent45%
  • Very good37%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“union square”(470 reviews)
“separate shower”(21 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,919)
There are newer reviews for JW Marriott San Francisco Union Square
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745
664
225
84
48
Show reviews that mention
All reviewsthe concierge loungeunion squareseparate showershower stalljunior suitelobby barthird floorstreet noisehigh floorfitness centerbusiness tripluxury hotelcity viewrooms are nicecorner roomvalet parkingbusiness center
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671 - 675 of 1,766 reviews
Reviewed 16 March 2015

Re-visited the JW Marriott on a 4 day business trip to SF. Once again the standard of service was excellent. The attention to detail throughout the hotel and conference facilities was impressive. I especially like the new touch of providing free laundry for workout clothing....More

Thank DublinKopite
Reviewed 15 March 2015

The location is superb. This is mainly why I booked here. I also stayed here few years ago and loved it. This time was great too. The room was quiet, luxurious and it has bath and shower. The air conditioner is quiet. The isolation of...More

Thank Ron A
Reviewed 9 March 2015

I stayed here for a week during business travel and had a chance to really get to see the hotel and area. I typically don't review the major chain metro hotels as they are usually good to very good and consistent, without much to say....More

1  Thank quicksilvergt
Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 10 March 2015

Dear Quicksilvergt, Thank you for sharing your recent experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel...More

Reviewed 4 March 2015

The location is excellent, just a block from Union Square & cable cars. The rooms are comfortable and views from upper floors at least, quite nice. Front desk staff very responsive. But. The executive lounge has an "honor bar" with high prices--- I'm used to...More

Thank YMuchoMas
Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 5 March 2015

Dear YMuchosMas, Thank you for sharing your experience in regards to your recent stay at the JW Marriott San Francisco Union Square. As a Marriott Rewards Elite Gold member, we see that there is room for improvement based on your feedback. Please accept our apology...More

Reviewed 2 March 2015

I really enjoyed a 4-night stay at this JW recently and would stay there again. The area is the best feature. You can walk to pretty much everything of interest: Union Square, high end shopping, restaurants / pubs, nightclubs, etc. I like to jog along...More

Thank dred313
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Most Booked Properties in San Francisco
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$239 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$239 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Business Hotel in San Francisco
#34 Luxury Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#36 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (683)
Room & Suite (491)
Dining (76)
Amenities (58)
Business Centre & Event Rooms (4)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
sheri723
31 May 2018|
AnswerShow all 3 answers
Response from Melanie L | Reviewed this property |
Yes, you sure can. The Marriott is very accommodating.
1
Vote
Sherylapple
19 March 2018|
AnswerShow all 3 answers
Response from John C | Reviewed this property |
Yes. Just call the hotel ahead of your arrival and make arrangements with the concierge for instructions.
2
Votes
MOMOF2B
8 February 2018|
AnswerShow all 3 answers
Response from sdgirl2011 | Reviewed this property |
Its closed on weekends. But they do have an excellent bar and restaurant in the registration level.
0
Votes
Room Tips
"Higher city floors had a great view of the Golden Gate in the distance."
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"Get a high floor so you will at least have some "view""
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"Not sure there is nice room"
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"Higher rooms are quieter since you are in the heart of San Francisco"
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