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Re-visited the JW Marriott on a 4 day business trip to SF. Once again the standard of service was excellent. The attention to detail throughout the hotel and conference facilities was impressive. I especially like the new touch of providing free laundry for workout clothing....More
The location is superb. This is mainly why I booked here. I also stayed here few years ago and loved it. This time was great too.
The room was quiet, luxurious and it has bath and shower. The air conditioner is quiet. The isolation of...More
I stayed here for a week during business travel and had a chance to really get to see the hotel and area. I typically don't review the major chain metro hotels as they are usually good to very good and consistent, without much to say....More
1 Thank quicksilvergt
Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 10 March 2015
Thank you for sharing your recent experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.
We have shared your feedback with the appropriate hotel...More
The location is excellent, just a block from Union Square & cable cars. The rooms are comfortable and views from upper floors at least, quite nice. Front desk staff very responsive.
But. The executive lounge has an "honor bar" with high prices--- I'm used to...More
Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 5 March 2015
Thank you for sharing your experience in regards to your recent stay at the JW Marriott San Francisco Union Square.
As a Marriott Rewards Elite Gold member, we see that there is room for improvement based on your feedback.
Please accept our apology...More
I really enjoyed a 4-night stay at this JW recently and would stay there again.
The area is the best feature. You can walk to pretty much everything of interest: Union Square, high end shopping, restaurants / pubs, nightclubs, etc. I like to jog along...More
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.