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JW Marriott San Francisco Union Square

JW MarriottUS$229*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$485*
US$229*
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US$279*
US$279*
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JW Marriott San Francisco Union Square
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1,760 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott San Francisco Union Square
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Showing 1,616: English reviews
Leusden
Reviewed 10 August 2014 via mobile

We arrived very early in the morning from Honolulu and wanted to check in our hotel. Another then the JW. Even after calling the night before, on arrival, willibg to pay or pay an upgrade, no was their final answer. My wife booked that hotel and we were dead tired after missing a night. So, as a Marriott member I...

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1Thank TomWildenburg
West Palm Beach, Florida
Reviewed 10 August 2014 via mobile

Second stay at this property- the Good: Awesome location in Union Square close to China town shopping and great restaurants. Room nice and clean and comfy, Common areas modern- great lobby bar. The not so good: We are not big people but showers are really small. Most disappointing was the concierge: we began trip in Napa and left messages for...

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Helpful?
Thank travelguy6830
alex9297, Interim Genereal Manager & Dir. of Hotel Operations at JW Marriott San Francisco Union Square, responded to this review

Dear Travelguy6830, Thank you for sharing your overall experience, and a loyal rewards guests, your comments are truly valuable. Please don't hesitate to contact me if you would like to discuss further. Best regards, Nasser Mobarak Interim General Manager and Director of Hotel Operations JW Marriott San Francisco Union Square nasser.mobarak@marriott.com 415.929.2069

Houston, Texas
Reviewed 8 August 2014

Located just minutes from San Francisco's many great restaurants and attractions, this property is the perfect place to stay for a Bay Area vacation. Walk to upscale shopping, activities in Union Square and the cable car lines. The lobby was lovely (serving popcorn and lemonade of one of the days), our suite was well appointed and the staff was courteous...

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Thank J F
Miami, Florida
Reviewed 7 August 2014

JW is in a great location and has all the usuals of a JW, except for the beds and pillows. My husband and I both ended up with back and neck aches and felt we were sleeping ona piece of soggy bread. Of the 5 hotels we stayed in during our California trip, this one was the most expensive and...

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Thank Catherine R
NY, NY
Reviewed 7 August 2014

Nice location.. Next to all shopping and convenient walk to Chinatown. Next to cable car and Walgreens. Breakfast place across the street. And Starbucks across the street too. Clean and comfortable.Recommend.

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Thank lacevedo
Portsmouth
Reviewed 7 August 2014 via mobile

The hotel is fine if you are looking for a comfortable room, well serviced hotel. If you're looking to experience a hospitible service and the luxuriousness of the JW brand - you wont get it here. On the plus side 1. Great location very close to Union Sq. 2. Good gym & the best thing was they laundered your gym...

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1Thank Pompey103
Waikerie, Australia
Reviewed 6 August 2014

We really enjoyed our stay at the JW Marriott :) The room was well presented and very clean. The staff were all polite and helpful. We had know problems with noise and we were within easy walking distance of union square and the trolley cars. Would highly recommend this hotel if you are visiting San Francisco.

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Thank TrishStringer
Eumundi, Australia
Reviewed 5 August 2014

I stayed here for a few nights recently, in a Junior Suite (#1422). I had requested an early check-in, on arrival at 2pm was immediately allocated a room. This was tucked away in a corner, effectively insulating it from any internal noise, with only the odd typical city noises (e.g. sirens) heard from outside. Perhaps the decor was a little...

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2Thank Rod B
Toronto, Canada
Reviewed 4 August 2014

I always expect JW to be one notch above regular Marriott. Initially I stayed in Marriott Marquis in SF and then moved to JW Marriott SF and I was disappointed. First of all I checked in late and then went for dinner and finally when I went to sleep late in the evening, i found mosquitos in the room and...

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Helpful?
Thank Raj A
alex9297, Interim General Manager & Director of Hotel Operations at JW Marriott San Francisco Union Square, responded to this review

Dear Raj A, Thank you for sharing your experience with the JW Marriott San Francisco Union Square. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to...

Oakland
Reviewed 31 July 2014

Beautiful and very large hotel. Great breakfast, huge selection. Personnel was wonderful. Large and comfortable room. Great location. You can hop on a trolley car, bus or electric bus right near the hotel. These will take you to the wharf or to other areas in the city.

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1Thank GrandmaE_3

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04/06/2017 05/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about JW Marriott San Francisco Union Square

Address: 515 Mason St, San Francisco, CA 94102-1226 (Formerly Pan Pacific Hotel)
Region: United States > California > San Francisco > Union Square
Price Range: RM1,064 - RM2,641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott San Francisco Union Square 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Jw Marriott San Francisco Union Square Hotel San Francisco
San Francisco Jw Marriott
Marriott San Francisco
San Francisco Marriott
Pan Pacific Hotel San Francisco
Hotel Style:
#32 Business Hotel in San Francisco
#35 Romantic Hotel in San Francisco
#38 Green Hotel in San Francisco
#38 Luxury Hotel in San Francisco
#51 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott San Francisco Union Square staff and other travellers.
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Questions? Get answers from JW Marriott San Francisco Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor had good city views.”
300stevem, 20 May 2017 | Read review
“Ask for a high floor, city view.”
782wesleym, 16 May 2017 | Read review
“Ask for a room furthest away from renovations”
911lindsayw, 15 May 2017 | Read review
“Ask with the remodeling will end. Definitely get a room as far away as the construction as possible. Be sure the bed has been updated”
drrbooher, 9 May 2017 | Read review
“Only stay in a renovated room and get ready for views of roof tops”
DCA1972, 9 May 2017 | Read review
5 of 5
JW Marriott
US$229* /night
View Deal
Expedia.comUS$279
PricelineUS$279
AMOMAUS$485
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Prices are for 1 room, 2 adults
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