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The Westin St. Francis San Francisco on Union Square

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The Westin St. Francis San Francisco on Union Square
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5,207 Reviews from our TripAdvisor Community

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Start your review of The Westin St. Francis San Francisco on Union Square
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Sacramento, California
Reviewed 3 days ago NEW

Pro: Nice size room, comfortable bed, black out shades and relatively quiet, restricted access and efficient elevators Cons: Minor negative was HVAC system was a little loud, parking cost (although market vallue) Rate: 212/night for King Bed Room Spent two nights here on the 10th floor. I enjoyed my stay and don't have any real negatives to report outside of...

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Helpful?
Thank scoredonu
Alexandria, VA
Reviewed 3 days ago NEW

For $575/night I had a room that looked at a brick wall, I was given a bottle of water and check-in and told to find my own room. Stains on the ceiling, no shower cap, no shower gel, the cold water tap turned on to the right or left, you had to fiddle with it to find a place where...

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Helpful?
Thank Maryandlee
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Maryandlee, Thank you very much for choosing to stay at The Westin St. Francis on Union Square. I regret to hear of the experiences which tarnished what would have been a wonderful stay with us. We would like to look further into this and would appreciate if you wouldn't mind sending us a private message to Randy.Zupanski@Westin.com including your...

Edmonds, WA
Reviewed 4 days ago NEW

We booked a four-night stay. With a choice between the original building and the modern tower, we opted for the latter. Our 28th floor room had a large windows with great views overlooking Union Square, the City and beyond. The room itself was fairly large, with a comfortable king bed and a small sitting area with two chairs and table....

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Helpful?
Thank DP49
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear DP49, Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. We hope we have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Barcelona, Spain
Reviewed 5 days ago NEWvia mobile

very nice service and staff was really helpful. i would love to stay there again. keep it up guys. i ordered veg meal in my room after midnight and it was delivered in less than 15 min. thank you for making my stay special.

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Helpful?
Thank Nievesgautamnagpal
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Nievesgautamnagpal, Thank you for choosing the Westin St. Francis on Union Square and for sharing your experience with us. I am thrilled to know that you had a wonderful stay with us and we look forward to welcoming you back soon! Be Well, Randy Zupanski

Honolulu, Hawaii
Reviewed 6 days ago NEW

This property provides a more traditional, old world style hotel experience in an excellent location. Rooms in the older building have high ceilings, crown molding, and vintage stuff in the bathroom (but new TVs and good internet access ;-) ). The lobby area is often a zoo with other non-hotel guests milling about and looking around, which makes the restaurants...

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Helpful?
Thank krubin
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear krubin, Thank you for sharing your experience with us. We are glad you enjoyed the hotel and the convenience of our location. Please come see us again in the near future! Be Well, Randy Zupanski General Manager

Boston, Massachusetts
Reviewed 1 week ago NEW

Stayed here for 3 nights and really enjoyed it. I would recommend it for anyone that wants a central view to hit all the tourist spots of SF. You just need to check on the pricing as believe its on demand so better to go when slow:-) It is in Union Square which means you are close to all the...

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Helpful?
Thank J0hnPM10
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear J0hnPM10, Thank you for staying with us and for your review. I am happy to hear you enjoyed your stay with us and found our location great for visiting all that San Francisco has to offer. We hope you stay with us again soon! Be Well, Randy Zupanski General Manager

Reviewed 1 week ago NEWvia mobile

Stayed here for the first time for one night midweek. Location: great, it's right on the square Service: not what you may expect for $400. I asked if I could be placed in the new tower and without hesitation the guest agent told me that would cost more and they couldn't. 830 the next morning I had housekeeping knocking on...

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1Thank Connor F
Westin_St_Francis, Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Connor F: We appreciate that you have taken the time to share you experience while visiting us at The Westin St. Francis. I am sorry that your interaction with our front desk team was not up to the service standards that you should expect. While the pricing of our hotel is tiered, accommodations in our deluxe and grand deluxe...

New York
Reviewed 1 week ago NEW

Since I'm not an expert on the West Coast, I was recommended by a friend to stay at the Westin St. Francis San Francisco on Union Square. The hotel located right in the heart of the city on Powell Street. You could easily hop on the tram at the corner opposite the hotel or walk down the block to the...

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Thank euro2006
Westin_St_Francis, Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear euro2006: Thank you very much for taking the time to provide your feedback with regard to your recent visit to The Westin St. Francis. I am pleased to see that you appreciated the convenience of our central location in the heart of downtown San Francisco from an ease of access perspective. Please accept my apologies for the challenges you...

Reviewed 1 week ago via mobile

This is a great hotel. Very beautiful. Nice rooms. The staff is incredibly helpful and friendly. We stayed during a tech fair and it was very expensive, but so were most in the city. It's in a great location, easily accessible to many places. My only complaint is that there was construction in the vicinity and at 3 and 4...

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Helpful?
Thank Stephanie D
San Luis Obispo, California
Reviewed 1 week ago

First class service, easy parking, great town and best Hotel. My wife and I have stayed here 20 times over the past 30 years and never been disappointed. You meet people from around the world. There is always something going on in Union Square and fun to do. One time the USC marching Band showed up the night before a...

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Thank scott123xyz

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: RM982 - RM2,726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Evoline ltd and Jetsetter so you can book your The Westin St. Francis San Francisco on Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#43 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#57 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
31 questions
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are great hotels in SF for $575 - but not this one. Stay away.”
 of 5 bubbles Maryandlee, 21 Feb 2017 | Read review
“ask for the legacy wing (the older part of the hotel) if you like that classic feel.”
 of 5 bubbles krubin, 18 Feb 2017 | Read review
“up higher for better prices”
 of 5 bubbles J0hnPM10, 17 Feb 2017 | Read review
“Higher floor for better view”
 of 5 bubbles euro2006, 17 Feb 2017 | Read review
“Rooms overlooking Union Square have a great view.”
 of 5 bubbles scott123xyz, 16 Feb 2017 | Read review
5 of 5